Sheraton Grand Sydney Hyde Park

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Sydney Hyde Park

Indoor pool
Deluxe Suite, 1 Bedroom, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk
Exterior
Lounge
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
161 Elizabeth Street, Sydney, NSW, 2000
  • Hyde Park
    1 min walk
  • Sydney Tower Eye
    3 min walk
  • Pitt Street Mall
    6 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    16 min drive

Room options

Royal Suite, 1 Bedroom, Non Smoking

  • Park view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 King Bed, Park View

  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Grand Room, 1 Double Bed, Non Smoking, Park View

  • Park view
  • Sleeps 3
  • 1 Double Bed

Grand Room, 1 Double Bed, Non Smoking, Park View

  • Park view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Twin Beds, Non Smoking, Park View

  • Park view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Club Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Deluxe Suite, 1 Bedroom, Non Smoking, Terrace

  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, Terrace, Corner

  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking, Terrace

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, Non Smoking, Park View

  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Grand Suite, 1 King Bed

  • Park view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed, Non Smoking, Terrace

  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Sheraton Grand Sydney Hyde Park

5-star hotel in Sydney Central Business District
2 restaurants, an indoor pool, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
Sheraton Grand Sydney Hyde Park offers 558 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to an indoor pool, Sheraton Grand Sydney Hyde Park provides a 24-hour health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center, 17 meeting rooms, and limo/town car service. Event facilities measuring 6997 square feet (650 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Grand Sydney Hyde Park is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sheraton Grand Sydney Hyde Park has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (AUD 60 per night; includes in/out privileges)
  • Valet parking on site (AUD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 54 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 6,997 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lever door handles
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 16 2024 to November 2 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 110.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 54 per person
  • Self parking fee: AUD 60 per night (in/out privileges)
  • Valet parking fee: AUD 85 per night (in/out privileges)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sheraton Park Hotel Sydney
Sheraton Park Sydney
Sheraton Hotel Sydney
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Sheraton Sydney Hyde Park
Sheraton Park
Sheraton Grand Sydney Hyde Park Hotel
Sheraton Grand Sydney Hyde Park Sydney
Sheraton Grand Sydney Hyde Park Hotel Sydney

Sheraton Grand Sydney Hyde Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 808 out of 1108 reviews" "
Rating 8 - Good. 186 out of 1108 reviews" "
Rating 6 - Okay. 53 out of 1108 reviews" "
Rating 4 - Poor. 29 out of 1108 reviews" "
Rating 2 - Terrible. 32 out of 1108 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Nelson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this Sheraton. From the moment we entered the lobby, and throughout our entire stay, the staff made us feel welcome. A special shout-out to the exceptional Akash, who made us feel well looked after. He is truly a gem and a role model for outstanding customer service. Our room was quiet and the location is walking distance to everywhere we wanted to go. My 3-year-old loved the hotel pool and jacuzzi, while I found some peace and quiet in the steam room. Thank you for a wonderful weekend city getaway.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Poor communication
Good hotel but suffers from poor communication. Not enough information about the hotel's restauarants /cafe /bar etc in the room. No info at all anout breakfast, had to go down and ask, turns out they have a really good hot/cold buffet, but took two days before we knew about it. Poor communcation about pool facilities etc. The lower cafe was either not open or only open for high teas. Forza hotel of that size and standard certainly not enough dining options.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury! plush comfortable beds , fluffy and luxurious bedding, large bathroom with everything you need right down to the small details, such as plenty of power points and right where you need them and enough space to put your own toiletries. All the staff from the doorman to reception and the house and wait staff were all excellent. I love this hotel I will be back as often as possible.
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Glenn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Double booked my room then very poor service in rectifying the situation
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most outstanding thing of our who stay were all the incredible staff. They are a credit to the hotel and brand as a whole
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to the theatre, shopping, walking in the park
Stayed 2 nights in Aug 2024

10/10 Excellent

Sy

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect and walking distance to most things. Housekeeping was also on point. Cannot fault anything about our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aries Yanto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite okay during the stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in very smooth. Room provided early without prior request. Staff very friendly and helpful. Lovely, very large room with beautiful view of Hyde Park and beyond.
Stayed 1 night in Aug 2024

10/10 Excellent

Kiyomi, silverdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nabil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't be happier with the Sheraton Grand staff and service! House keepers left kind notes letting us know there were extra towels and water bottles after housekeeping. Great hotel, Highly recommend!
Stayed 6 nights in Jul 2024

6/10 Okay

Monica

Traveled with family and small children
Liked: Staff & service
Property is dated and in need of a refurbishment. Rooms are very corporate style Breakfast was good and bed was comfortable. Great location. Would only book again if the room rate was low.
Stayed 1 night in Jul 2024

10/10 Excellent

Coryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Stayed 1 night in Aug 2024

2/10 Terrible

Nir

Stayed 5 nights in Jun 2024

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Jul 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Thuy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kerri

Stayed 2 nights in Jul 2024