Sofitel Sydney Darling Harbour

5.0 star property

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Photo gallery for Sofitel Sydney Darling Harbour

Outdoor pool, open 6 AM to 9 PM, sun loungers
Superior Room, 2 Double Beds (Darling Harbour View) | View from room
Luxury Room, 1 King Bed, Harbor View, Corner | View from room
3 bars/lounges, Champagne bar, lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
12 Darling Drive, Sydney, NSW, 2000
  • Star Casino
    ‪9 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney Opera House
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

Superior Room, 2 Double Beds, Harbor View (Club Millésime Benefits)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Double Beds

Luxury Room, 1 King Bed, Harbor View, Corner

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

  • 1206 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Harbor View (Prestige, Club Millésime)

  • 797 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Premium Bath, Darling Harbour View)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Harbor View (Club Millésime Benefits)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Jones Bay View)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Darling Harbour View)

  • 377 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Harbor View (Club Millésime Benefits)

  • 570 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Harbor View

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Sydney Darling Harbour

5-star hotel in Sydney Central Business District
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Sofitel Sydney Darling Harbour features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 5350 square feet (497 square meters) include conference space. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Sofitel Sydney Darling Harbour is a smoke-free property.

A complimentary manager's reception is offered each day.
Atelier by Sofitel - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Champagne Bar - Overlooking the ocean, this Champagne bar serves light fare only. Open select days.
Le Rivage - This bar is located by the pool. Open select days.
Esprit Noir - This lobby lounge serves lunch and dinner. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (AUD 89 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 to 52 for adults and AUD 20 to 20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Atelier by Sofitel
  • Champagne Bar
  • Esprit Noir
  • Le Rivage

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,350 square feet of conference space
  • 8 meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 to 52 for adults, and AUD 20 to 20 for children
  • Valet parking fee: AUD 89 per night
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour (opening November 2017)
Sofitel Sydney Darling Harbou
Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour Sydney
Sofitel Sydney Darling Harbour Hotel Sydney

Sofitel Sydney Darling Harbour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Alyce

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, convenient for families near Darling Harbour with lots to do and good food options. Very welcoming.
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, room comfort

Great view, service could be better

This hotel has a really great view, especially if you choose a corner room. Even the 'non harbour view' rooms will see some of the harbour, but you won't see the fireworks. If held against the highest standard for a similar price (Four Seasons), this hotel is lacking. The room lights can only be set to off or FULL BLAST which is annoying when you want some dim room light and to enjoy the view, but dont need all of darling harbour seeing what you're doing (or wearing). Our night light was faulty on arrival. This was fixed but required engineering to attend. We could hear young children having meltdowns in the room next door, and also when other guests entered or left adjacent rooms. By contrast, the Four Season is silent. Service is also not up to expectations. Phone calls to the front desk left unanswered. Concierge unaware of things clearly described on the web site. Their much advertised 'croissanterie' in the lobby not available for room service. The hotel restaurant is said to be the same kitchen preparing room service, and is a '15' chef hat rating on AGFG, however the food delivered to the room was far below this standard. Check in counters can have a long wait, as can the lifts, especially if there's a conference on. For this price, every detail should be considered, and this hotel is just not top tier in this respect.
Stayed 2 nights in Jan 2025

10/10 Excellent

wissam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and Club Millesime is fantastic. All staff were super polite and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Mr. Rameshpuri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Shari

Traveled with family
Amazing service, staff were prompt and always willing to help
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, would stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved lumiere bar and view Cafe at entrance and house made haute croissant(nice touch 😉) Infinity pool General friendliness and professionalism of staff Housekeeping excellent and efficient/timely
Stayed 2 nights in Jan 2025

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is definitely 5 stars. Rooms are spacious and Jones Bay view exquisite. But the standout is the staff. Perfect in every way. Thank you for a wonderful stay. We will be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bridie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here over new year and it was really good. We had a city view, which to be honest I wasn't impressed with. We requested close together rooms and the staff accomodated this. The location of the hotel is fabulous, darling harbour is a few minutes walk away and there are lots of restaurants there. A couple of points I wasn't impressed with - the breakfast cost is high and the service was very slow. The pool area was also extremely crowded. I'm sure both of these were just bad timing with it being the holiday season. I'd stay here again/recommend to others.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anh-Tu

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to stay in a 5 star hotel with all the extras. Not cheap but a wonderfull treat to ourselves for aniversary.
Stayed 3 nights in Jan 2025

8/10 Good

phong

Traveled with partner
Liked: Cleanliness, amenities
It is ok.
Stayed 3 nights in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous Sydney hotel

An exceptional Hotel with very professional and courteous staff. The room was very clean and well appointed with great views. We would be happy to stay here again when visiting Sydney
Stayed 1 night in Jan 2025