Sofitel Sydney Darling Harbour

5.0 star property

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Photo gallery for Sofitel Sydney Darling Harbour

Outdoor pool, open 6 AM to 9 PM, sun loungers
3 bars/lounges, Champagne bar, lobby lounge
Luxury Room, 1 King Bed, Harbor View, Corner | View from room
Exterior
Superior Room, 2 Double Beds (Darling Harbour View) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
12 Darling Drive, Sydney, NSW, 2000
  • Star Casino
    ‪9 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney Opera House
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

Superior Room, 2 Double Beds, Harbor View (Club Millésime Benefits)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Double Beds

Luxury Room, 1 King Bed, Harbor View, Corner

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

  • 1206 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Harbor View (Prestige, Club Millésime)

  • 797 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Premium Bath, Darling Harbour View)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Harbor View (Club Millésime Benefits)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Jones Bay View)

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Darling Harbour View)

  • 377 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Harbor View (Club Millésime Benefits)

  • 570 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Harbor View

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Sydney Darling Harbour

5-star hotel in Sydney Central Business District
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Sofitel Sydney Darling Harbour features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 5350 square feet (497 square meters) include conference space. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Sofitel Sydney Darling Harbour is a smoke-free property.

A complimentary manager's reception is offered each day.
Atelier by Sofitel - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Champagne Bar - Overlooking the ocean, this Champagne bar serves light fare only. Open select days.
Le Rivage - This bar is located by the pool. Open select days.
Esprit Noir - This lobby lounge serves lunch and dinner. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (AUD 89 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 to 52 for adults and AUD 20 to 20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Atelier by Sofitel
  • Champagne Bar
  • Esprit Noir
  • Le Rivage

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,350 square feet of conference space
  • 8 meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 to 52 for adults, and AUD 20 to 20 for children
  • Valet parking fee: AUD 89 per night
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour (opening November 2017)
Sofitel Sydney Darling Harbou
Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour Sydney
Sofitel Sydney Darling Harbour Hotel Sydney

Sofitel Sydney Darling Harbour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 774 out of 1184 reviews
Rating 8 - Good. 225 out of 1184 reviews
Rating 6 - Okay. 86 out of 1184 reviews
Rating 4 - Poor. 53 out of 1184 reviews
Rating 2 - Terrible. 46 out of 1184 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Richie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good bars and excellent service throughout. Limited parking options however.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Weiqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never an issue. Always fantastic.
Stayed 1 night in Sep 2024

4/10 Poor

Janet

Liked: Cleanliness, amenities, property conditions & facilities
We travel regularly all around the world. All 5 star accommodations and I had not come across such terrible check in system where you have to queue up like a bus stop even after online check in re which they send several texts etc. The arrogance of the staff when I complained was out of line. Remember you are in service industry. I put up with silly ‘ Bonjours’ of these hotel chains but NOT providing complimentary water at all is also extremely offensive. NEVER staying here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Christie

Stayed 3 nights in Nov 2024

10/10 Excellent

Xiuyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is fabulous and is next to ICC and within walking distance to many attractions like Sea Life, Wild Life, Sydney Towle Eye, Queen Victoria Building, etc. Our room is west facing, we were lucky enough to watch the stunning sunset a couple of times in good weather. We will be back again next time. Highly recommended!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

4/10 Poor

Melville

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
For the price paid it certainly was not value for money.The coffee machine and the kettle had to be taken off the beverages chest of draws and carried over to the bathroom to access an electrical socket as there were none where the chest was.The so called refrigerator was just as good as a storage cupboard as it did not cool at all.There was no complementary bottled water, and when requesting room service for ice it took three seperate repeat phone calls to get a result. So all in all we were very disappointed with our stay.
Stayed 4 nights in Dec 2024

8/10 Good

Annalese

Stayed 2 nights in Dec 2024

10/10 Excellent

Roula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Aris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new hotel in Darling Harbour with nice facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that we celebrated our engagement and they provided us a bottle of champagne and some mini desserts along with a card when we entered the room. They also offered us a high level with stunning private views of the Sydney harbour- the place was beautiful, cozy and luxurious at the same time. Only feedback would be wished they provide a couple free bottle of water.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and staff and everything is wonderful but the construction is loud and an eye sore. Def not worth the price for those reason. Construction starts at 7am.
Stayed 3 nights in Nov 2024

8/10 Good

Christie

Stayed 5 nights in Nov 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awful, arrogant and unhelpful. Room was overpriced, not as advertised, then charged twice. Room was old. Amenities not on par for a 4-5 star hotel. No access to a spa or sauna unless you pay to use the “Wellbeing Centre”.
Stayed 4 nights in Dec 2024

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but surrounded by heavy construction for a long time to come.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpfull and polite. Loved the room and view Have nothing bad to say!
Stayed 3 nights in Nov 2024

10/10 Excellent

Roxanna

Stayed 5 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for catching a show
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024