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Hotel Hacienda

3.0 star property

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Photo gallery for Hotel Hacienda

Acapulco Suite | Private kitchen
Exterior
Dos Jefes | City view
Interior detail
Acapulco Suite | Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
$93
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪5 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, Capitol Theatre
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Dos Jefes

Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets

Dos Jefes

8.4 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(32 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Hacienda

3-star hotel in Redfern
Self parking, concierge services, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel Hacienda offers 64 accommodations with hair dryers. Televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads. This Sydney hotel provides complimentary wireless Internet access.

Hotel Hacienda features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Hacienda is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Hotel Hacienda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 206 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 279 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brielle

Stayed 1 night in Aug 2025

2/10 Terrible

Cyrus

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room was small but clean and secure. Location is great for the price, one stop by train from sydney central. Of our 3 night stay, 2 nights good, but one night very noisy due to rowdy guests in next room.
Stayed 3 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for solo travellers. Value for money. A restaurant on site would be good
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lynne

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

4/10 Poor

Kaiyun

Stayed 1 night in Jul 2025

6/10 Okay

Tim

Stayed 1 night in Jul 2025

4/10 Poor

Kaiyun

Stayed 1 night in Jul 2025

2/10 Terrible

Trevor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Manager was friendly on arrival and the room was clean neat and tidy but floors were polished concrete and room was tiny with no coffee or tea making facilities. Room was very noisy from trains running all night and other guests coming in during the night so unable to get any sleep.
Stayed 1 night in Jun 2025

8/10 Good

Phoebe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great coffee and comfortable beds. Good shower pressure too! Only thing I didnt like was the scent in the lobby
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very noisy train line got woken up by the next rooms alarm going off so can hear absolutely everything. Bed not great. Limited parking stuffy room. Blind didn’t work. Wasn’t great at all
Stayed 1 night in May 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in May 2025

2/10 Terrible

Yvonne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels when we got there filthy room no breakfast as advertised on Expedia website! We got some of our money back but had the inconvenience of having to move hotels!
Stayed 6 nights in May 2025

10/10 Excellent

Tijuanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had an overall great stay in the El Nido accommodation. Please note that you can hear the train go by - it’s not too loud and that you can hear other visitors outside the room quite clearly so just be mindful of that with noise control. Besides this, hotel staff were friendly and responsive. Would recommend this accomodation.
Stayed 5 nights in Apr 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, would recommend
Stayed 1 night in Apr 2025

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Gryffon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is quite nice, the size of the rooms are what you pay for. There is a train track right next to the hotel, which can be noise when in your room, but it is not worth worrying about.
Stayed 3 nights in Apr 2025

8/10 Good

Wendy

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Loved the space and proximity to the soccer stadium. Trains were very noisy so ear plugs are advised. The two bedroom apartment was perfect for our family, comfortable beds and kitchen a bonus. The floor was dirty in corners so house keeping needs to be increased, otherwise perfect and a great price for the city
Stayed 1 night in Apr 2025

6/10 Okay

Marcia

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access the property, rooms were clean. Note that the television is FTA only and does not have wifi. Easy check in/out, would have liked a little box to drop the key into & some info on the flyer in the envelope with keys about eaely checkout though.
Stayed 1 night in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, lovely obliging staff. First time we have struck accommodation that doesn't provide a kettle or tea and coffee and milk. We just had to ask the friendly staff for them, including cups, but is this the way motels are heading? Nice place though.
Stayed 3 nights in Mar 2025

2/10 Terrible

Shae

Disliked: Cleanliness, staff & service, property conditions & facilities
When booking the hotel, it was clearly stated that there was available parking (nothing about having to reserve or pay extra) which is what other hotels normally state. We had to park a 20 minute walk away from the hotel due to limited space. Place was also dirty and needs a good scrub. Very very small for the amount of money too.
Stayed 1 night in Mar 2025