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Hotel Hacienda

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda

Acapulco Suite | Private kitchen
Front of property
Acapulco Suite | Living area | TV
Reception
Acapulco Suite | Terrace/patio

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
179 Cleveland Street, Redfern, NSW, 2016
  • University of Sydney
    7 min walk
  • Capitol Theatre
    17 min walk
  • World Square Shopping Centre
    17 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    23 min drive

Room options

View all photos for Acapulco Suite

Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Acapulco Suite

  • 592 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Dos Jefes

Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets

Dos Jefes

  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Sydney Riseon Hotel

Free WiFi
Air conditioning
Housekeeping
Soundproof rooms
3.9 out of 5, Good, (94)
The price is $71
per night
$78 total
includes taxes & fees
Dec 11 - Dec 12
Sydney Riseon Hotel

About this property

Hotel Hacienda

3-star hotel in Redfern
Self parking, concierge services, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel Hacienda offers 64 accommodations with hair dryers. Televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads. This Sydney hotel provides complimentary wireless Internet access.

Hotel Hacienda features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Hacienda is a smoke-free property.

Languages

Chinese (Mandarin), English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Hotel Hacienda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 192 out of 1022 reviews" "
Rating 8 - Good. 340 out of 1022 reviews" "
Rating 6 - Okay. 300 out of 1022 reviews" "
Rating 4 - Poor. 112 out of 1022 reviews" "
Rating 2 - Terrible. 78 out of 1022 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and well kept. Rooms are small in size but perfect for some where to rest your head and bathe. Very convenient location. Well priced. We will definitely be staying here again & again
Stayed 1 night in Jul 2024

8/10 Good

Greg

Business traveler
Liked: Cleanliness
Good for price
Stayed 1 night in Jul 2024

6/10 Okay

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Noise emanating from other rooms at all hours of the night & morning.
Stayed 1 night in Jun 2024

6/10 Okay

FRITZ

Small overnighter
Very small rooms (you can't swing a cat)
Stayed 1 night in Feb 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
The TV remote didn't work, The parking facility was difficult to enter and leave. The room was clean and comfortable. The staff were helpful but curt. No cash. Very limited food options.
Stayed 1 night in Jun 2024

8/10 Good

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 3 nights in May 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my overnight stay. Convenient location. Will stay here again
Stayed 1 night in May 2024

6/10 Okay

Warwick

Disliked: Cleanliness, amenities, property conditions & facilities
Very small rooms, and very noisy
Stayed 1 night in May 2024

8/10 Good

Michelle

Stayed 4 nights in May 2024

8/10 Good

Dongna

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful and friendly staff.
Stayed 2 nights in May 2024

6/10 Okay

Blessing

Liked: Staff & service, property conditions & facilities
I the facts that it was close to the city. I didn’t like noise from the train line, I guess the sound prevention wasn't good enough.
Stayed 1 night in May 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food on premises so didn’t have to leave which was great because it was raining.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome themed hotel in a convenient location near parks, railway stations, and tram. Railway line nearby is a bit noisy but not a problem. Rooms are simple but tidy. We loved it.
Stayed 1 night in Apr 2024

6/10 Okay

Molly

Traveled with partner
Disliked: Amenities
The staff were nice and the place was relatively clean, however, the bathroom had a very strong urine smell that seemed to be coming from the drain.
Stayed 3 nights in Apr 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was greeted by a super friendly reception center! They were super accommodating and welcoming. It is a about a 10 minutes from the Redfern train station, be mindful there is a steep hill from the station but otherwise not far walk! Other thing to note because it is by the train station you can hear the trains sometimes but its very faint so if you are a light sleeper be aware otherwise great for price!
Stayed 1 night in Apr 2024

6/10 Okay

Yin Ting

Liked: Staff & service, amenities
It was a short walk from Redfern station, and the staff were friendly and helpful. Unfortunately, I found the room really small and stifling. There was no space for me to open my luggage completely on the floor. The traffic outside was also quite loud day and night. I stayed for only one day which made everything bearable.
Stayed 1 night in Mar 2024

6/10 Okay

Louise

Business traveler
Disliked: Property conditions & facilities
The room did not at all look as nice as the photos. Desperately needs new mattresses and better pillows. Air con didn’t really work. Good location, but too expensive for what it was.
Stayed 2 nights in Apr 2024

6/10 Okay

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Sonda

Liked: Cleanliness, staff & service, property conditions & facilities
The three things I look for in a room are safe, relatively clean, and relatively comfortable. I stayed in an El Jefe room which met all of these requirements. Since I planned to spend most of my time out and about, I did not need a lot of amenities. The bed was comfortable and the pillows were great. The air conditioning worked very well and the shower had plenty of hot water flowing well. It is only a short 5 minute walk to the Redfern station and it felt safe to walk there as a single female. This hotel is right by a major road and the train tracks, so there is a lot of traffic noise. This doesn’t prevent me from sleeping, but if it’s a concern for you, consider ear plugs a must. There is only a small fridge, but no microwave. There are a few hooks for hanging stuff and three bureaus drawers, but no closet. There is no table and chair in the room. The street taco stand in the main lobby is very delicious when it is open in the evening, but I only found it open on Tuesday and Thursday. I would stay there again because it met my needs well. If you need luxury, this might not be the place for you.
Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Good value and location
Stayed there multiple times mainly due to location and price. They have new owners, rebranded and refreshed. My stay was pleasant, bed was comfortable and linen clean, toiletries supplied were nice. It's basic but perfect just one night on budget.
Stayed 1 night in Mar 2024

8/10 Good

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, close to central and redfern station and lightrails, would definitely recommend staying again!! very clean and bed was super comfy
Stayed 2 nights in Mar 2024

6/10 Okay

peter

Liked: Cleanliness, staff & service
Noise from nearby railway has heard at all times.
Stayed 2 nights in Mar 2024

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the Mexican themed hotel, with the bar and eatery downstairs being great value and great taste. Had a slight issue with the drainage in the shower as it over flowed a few times but staff were kind and gave us a few extra towels to keep the water at bay. As the cleaners and maintenance crew had the day off.
Stayed 2 nights in Mar 2024