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Hotel Hacienda

3.0 star property

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Interior detail
Exterior
Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets
Dos Jefes | City view
Acapulco Suite | Dining room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is $87
includes taxes & fees
Jun 8 - Jun 9

Explore the area

View in a map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪7 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, Capitol Theatre
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Dos Jefes

Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets

Dos Jefes

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

7.0 out of 10
Good
(11 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(37 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About this property

Hotel Hacienda

3-star hotel in Redfern
Self parking, concierge services, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel Hacienda offers 64 accommodations with hair dryers. Televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads. This Sydney hotel provides complimentary wireless Internet access.

Hotel Hacienda features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Hacienda is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Hotel Hacienda Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 224 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 268 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great place.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Friendly staff and very nice room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ping

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely room and great location!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, cafe and hotel nearby, 5 minutes to Redfern station.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026
Verified

8/10 Good

rohan

Liked: Cleanliness, staff & service, amenities
Clean room, bedding and towels. Well located
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were great. The water pressure in the shower was amazing. Would definitely return.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very kind staff, amenities are good
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very clean, good for the price! Only thing is best to bring ear plugs because there's very little sound proofing, but you get what you pay for.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Really great experience. Loved the neighborhood
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Clean & cozy room, staff were super lovely & accomodating ☺️
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025
Verified

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff nember was great. The room was good for a budget option. Great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

RONALD

Liked: Property conditions & facilities
Staff were amazing. Under bed and vanity very dusty. Found ol bottletop under bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed. The staff were very helpful and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, would recommend
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

DR JACQUELINE KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly helpful staff. Access to snacks and drinks afterhours. Super convenient next to central (was celebrating a friend’s birthday nearby). Great stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very convenient for travel into Sydney and was very suitable for the needs of my trip. Would recommend!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jasmyn

Liked: Cleanliness, property conditions & facilities
The staff were really nice. The rooms were small but clean. Would love to see a hook or a towel rail in the bathroom. Great price, would stay again
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Value. Lovely staff
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
The towels were changed daily but I was booked in for 13 nights and didn't notice a change of bedding. As i said earlier the staff we're friendly and polite.
Stayed 13 nights in Jan 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Uniquely different, small rooms but reasonably priced, can hear the trains but didnt keep us up. Would stay again.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Gillian

Liked: Cleanliness
Staff were courteous and friendly. Room was clean and the reception area was clean. Rather disappointed in the lack of facilities for preparing our food. A bare minimum. Even though on some websites it appears there was a restaurant. Rather noisy at night due to work being carried out on railway lines. Convenient for Central station
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Basic room but fine for what I needed. Really comfy bed and great shower, nice towels. Reception staff were really helpful and also stored my luggage for a few hours after check out. Some noise from the train station but ear plugs fixed that and I slept really well. Would use again
Stayed 2 nights in Dec 2025