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Swissotel Sydney

5.0 star property

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Photo gallery for Swissotel Sydney

Exterior
Serves lunch and dinner
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Hallway
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
68 Market Street, Sydney, NSW, 2000
  • Sydney Tower Eye
    ‪2 min walk‬
  • Pitt Street Mall
    ‪2 min walk‬
  • Circular Quay
    ‪16 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

8.4 out of 10
Very good
(16 reviews)
  • 388 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Club Lounge Access

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

7.6 out of 10
Good
(4 reviews)
  • 365 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier King Room, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Swiss, Executive Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Club Lounge Access (High Floor)

Signature Room, 1 King Bed, Club Lounge Access (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Signature Room, 1 King Bed, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Swiss Advantage Room, Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

  • 710 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Swiss Advantage Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(4 reviews)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Spa
  • Free WiFi
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  • Air conditioning
4.6 out of 5, Wonderful, (2448)
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The price was $474
The price is $427 total
includes taxes & fees
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About this property

Swissotel Sydney

5-star Sydney hotel, connected to a shopping center in Sydney Central Business District
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Swissotel Sydney offers 369 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Swissotel Sydney features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 10958 square feet (1018 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge).

Swissotel Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market - This bar serves lunch, dinner, and light fare. Open daily.
ONEA - Onsite café. Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping mall

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews
Rating 8 - Good. 252 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

bom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, superb service.

Our stay at the swissotel was great, we always celebrate some of the special moments at swissotel and the quality hasn't changed at all.. it was only one night stay but we enjoyed every minute of it. Also service at the lounge was superb. I didn't catch their names but during canape hours and breakfast in the morning hotelier/server were kind and thoughful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Chris

Stayed 2 nights in Apr 2025

2/10 Terrible

steve

Never got to see the property. Expedia pulled a bait and switch on the price and dates & despite contact in 30 seconds cancellation wasnt allowed &full cost required for dates unusable to me. Would love to have spent time at Swissotel. I’m sure they’re a good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tashi Gonpo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay.

Check-in again was smooth and proffessional.
Stayed 1 night in Apr 2025

10/10 Excellent

pekka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. The room was spacious. The location was great. Within walking distance of everything we needed to get to.
Stayed 2 nights in Apr 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Rick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot
Stayed 2 nights in Apr 2025

10/10 Excellent

Dianna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Right after n the centre of Sydney CBD. Beautiful big room and facilities
Stayed 4 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff need help
Stayed 3 nights in Mar 2025

10/10 Excellent

Damien J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to business and dining options. staff very helpful and rooms were modern and spacious.
Stayed 1 night in Apr 2025

8/10 Good

barbara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parked at queen victoria building. Should have free parking for guests. Walking distance to shops and darling harbour.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by staff that are frequently inexperienced. PRE COVID service and room maintenance levels have not been reached yet but are getting better.

10/10 Excellent

Sabian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All about location here but the decor of the foyer, lobby and bar are really nice. The room was good, was a tight fit for five of us but was really nice to be all together. Our hand towel rail was loose on the wall and there was a large lint ball on the carpet when we arrived but otherwise the room was great. You need to take two sets of lifts to get to your room but that isn't a deal breaker, just takes you the extra step to get out or in. Will definitely stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bambi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the minute we entered the hotel to checkout was awesome. We were greeted at the front and our luggage was taken. Instructed where to go to get checked in and the lobby was so inviting. We weren't able to get checked in early but our traveling companions were so they brought our luggage to their room. When we did get our room, they came up to assist in moving our luggage. Pool was nice, but a little small especially when the weekend came. Would have been nice to have the bar up there but they had an issue with a storm and it was shut down. Over all you cannot miss if you stay here.
Stayed 3 nights in Mar 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Was a very long line at check with not enough staff helping. Room wasn’t ready and was given cheapest drinks on the menu from the bar. Got a call room was ready and had to wait in the line again to get the key. Only 2 towels in bathroom. Haven’t received itemised bill for stay. Couldn’t check out manually. Had to do drop off key. Couldn’t get my name right, even in room my name was incorrect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay in. The interior was top notch, and the staff was very friendly and hospitable. It provided easy access to many of the nearby shopping areas within walking distance. I recommend starting the day with their breakfast.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Ravindar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 3 star hotel, not 5. The customer service is horrible. They made the lobby area a restaurant.
Stayed 8 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025