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Swissotel Sydney

5.0 star property

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Photo gallery for Swissotel Sydney

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Hallway
Serves lunch and dinner
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$187
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
68 Market Street, Sydney, NSW, 2000
  • Place, Pitt Street Mall
    ‪2 min walk‬
  • Place, Sydney Tower Eye
    ‪2 min walk‬
  • Place, Queen Victoria Building
    ‪2 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Swiss Advantage Room, Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

7.6 out of 10
Good
(4 reviews)
  • 365 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier King Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

8.6 out of 10
Excellent
(18 reviews)
  • 388 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

  • 710 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(34 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Club Lounge Access (High Floor)

Signature Room, 1 King Bed, Club Lounge Access (High Floor) | Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Corner

8.4 out of 10
Very good
(5 reviews)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Swissotel Sydney

5-star Sydney hotel, connected to a shopping center in Sydney Central Business District
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Swissotel Sydney offers 369 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Swissotel Sydney features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 10958 square feet (1018 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge).

Swissotel Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market - This bar serves lunch, dinner, and light fare. Open daily.
ONEA - Onsite café. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping mall

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1012 reviews
Rating 8 - Good. 246 out of 1012 reviews
Rating 6 - Okay. 96 out of 1012 reviews
Rating 4 - Poor. 37 out of 1012 reviews
Rating 2 - Terrible. 40 out of 1012 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swissotel

Our only problem was being expected to share one bed with daughter and granddaughter. I assumed when the booking was made it was recognised that 2 beds were required. I was then asked to pay an exorbitant price for a roll away. Hotel very handy to transport and shops. The Club rooms were busy and a few unruly children. The staff were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrijana

Stayed 2 nights in Sep 2025

8/10 Good

Thi Bich Hanh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay, kids loved it so that's what counts.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms( friendly staff; close to shops; restaurants; transport; harbour
Stayed 4 nights in Sep 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Sep 2025

10/10 Excellent

Tomii

Liked: Cleanliness, staff & service, property conditions & facilities
good size room, nice decor
Stayed 1 night in Sep 2025

10/10 Excellent

Yadir

Stayed 3 nights in Sep 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Well appointed but bathroom poorly finished and some poor design issues.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lay Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located. A good hotel to stay in
Stayed 3 nights in Sep 2025

10/10 Excellent

Cathy

Stayed 1 night in Sep 2025

10/10 Excellent

Soo Youn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were top class from beginning to end. Wonderful place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Swissotel in Sydney CBD. Even though we only live 90mins away, it's where we come to celebrate our wedding anniversary when we have time. All the staff are friendly, rooms are spacious and spotless. Interior design is great and location is fabulous. Beds and pillows are comfy. And the bathrooms (THANK YOU) have an actual solid door and not a sheet of glass. We've stayed in a number of hotels in CBD over the years and my husband travels for a living and we both think it's hard to beat Swissotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was fine . This might sound trivial but when you want to have a few drinks before going out and had to wait 1 hr for ice it was very inconvenient .
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel and staff ..clean safe area with great shopping food and transport .good value .
Stayed 2 nights in Aug 2025

6/10 Okay

Tsz Siu

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Lynley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful venue and location. We enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Stayed 2 nights in Jul 2025

8/10 Good

Phil

Stayed 2 nights in Jul 2025