The Jensen Potts Point

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Jensen Potts Point

Front of property
Interior detail
Individually decorated, individually furnished, blackout drapes
Property entrance
Coffee service

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
71 Macleay Street, Potts Point, NSW, 2011
  • Woolloomooloo Wharf
    10 min walk
  • Royal Botanic Gardens
    14 min walk
  • The Domain
    15 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    14 min drive

Room options

Compact Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

Family / Quad Room, Multiple Beds, Non Smoking, Balcony, Shared Bathroom

  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Premium Queen Room, 1 Queen Bed, Non Smoking, Balcony, Shared Bathroom

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Triple/ Twin Room, Multiple Beds, Non Smoking, Shared Bathroom

  • 108 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Single Room, 1 Twin Bed, Non Smoking, Shared Bathroom

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

Single Room with Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Triple/Twin Room with Shared Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premium Queen Room with Balcony and Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Compact Double Room with Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Family Quad Room with Balcony and Shared Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

The Jensen Potts Point

Hotel in Potts Point
This smoke-free hotel features coffee/tea in a common area, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Weekly housekeeping is available.
The Jensen Potts Point offers 27 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on a limited basis.
The Jensen Potts Point features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. This Sydney hotel also offers concierge services, dry cleaning/laundry services, and express check-in.

The Jensen Potts Point is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 30 per night)
  • Street parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 30 per night (2001 ft away)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Macleay Lodge
Macleay Lodge Potts Point
Macleay Potts Point
Macleay Hotel Sydney
Macleay Lodge Sydney Hotel Sydney
Macleay
The Jensen Potts Point Hotel
The Jensen Potts Point Potts Point
The Jensen Potts Point Hotel Potts Point

The Jensen Potts Point Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 129 reviews" "
Rating 8 - Good. 42 out of 129 reviews" "
Rating 6 - Okay. 14 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 8 out of 129 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

RITESH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Room's were quite small for a family of 3 and no attached bathrooms makes it difficult for a family.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

No air conditioning
Stayed 1 night in Aug 2024

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Ashok

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

UKJIN

Stayed 4 nights in May 2024

6/10 Okay

Seif Swaleh

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Was beautiful, intimate, cozy, just amazing.
Stayed 2 nights in May 2024

2/10 Terrible

gary

Liked: Cleanliness
The Room I was putting was crazily noisy and with the bathroom attached onto the Room people coming and going all night. I didn’t get any sleep over two days. I then got moved to a different room and it was in a backstreet and Next. My window was full of glass bins and people delivered the stuff in the mornings. Terrible stay at sleep. Very noisy comes into the door. No soundproofing whatsoever
Stayed 2 nights in May 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polite and welcoming staff on arrival. Beautiful street scape view from the balcony. Picturesque walk from Potts Point to the Opera house.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. room was clean and quiet; we had a great sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities. Loved being able to walk to market and Circle quay! Our neighbors were very loud one night. There is no staff at night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Paris end of Potts Point !
Stayed 2 nights in Mar 2024

4/10 Poor

Paula Caballero

Traveled with family
Disliked: Staff & service, amenities
Nobody was there for the check in, the room is small and the area is quite far from the downtown
Stayed 1 night in Feb 2024

10/10 Excellent

Robyn

Stayed 1 night in Feb 2024

8/10 Good

Nicholas

Stayed 2 nights in Feb 2024

2/10 Terrible

Paul

Stayed 1 night in Feb 2024

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Amie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

paul

Stayed 2 nights in Dec 2023

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
My Tv remote did not work. I wanted to escape heat and watch movie , could not . tried to ring for help. No help came. next morning talked to reception who said yes its a problem but you can still turn on manually . I could not navigate to any choice of program . AT night a young woman banged on my door in a towel having locked herself out of her room. she tried to call for help on intercom as I had tried re tv NO REPLY . she slept in hall ! If there had been an emergency we would not have been able to reach anyone. That made me feel slightly unsafe.
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The Jensen is a well presented old style accomodation. It was very clean and fitted out with very comfortable beds and the bathrooms were very nice even though they were shared. The carpark is 600m away which was not convenient for me and made the check in a checkout process about an hr. No attendants on duty when I arrived, carparking instructions and parking coupons were not provided till next day. I expect a receptionist to be on hand and I should not have to go around the corner everytime I need something attended to. My aircon was not functioning, management responded quickly but was not able to be fixed. I was relocated to another room the next night. The ammenities shelves in the room were not well designed as a combined clothes hanger and kettle stand. The stairwell to the 400 level rooms was very narrow and could not comfortably carry up my bags. The fridge was ultra small, I was lucky to put in milk and a few items. The space could have easily accommodated a wider and deeper bar fridge. The rooms were very small and when you set down your bags there simply was insufficient room to move around and found myself standing on my bags. I did stay for 4 nights. Probably the most inconvenient was the parking situation. The team were apologetic and did their best. management need to make improvements for arriving a leaving.
Stayed 4 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Was fair noisy both from the street, and within the building itself. Shared bathrooms were a bit of a pain. But room was nice.
Stayed 4 nights in Nov 2023

6/10 Okay

Meghna

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
No one to assist
The hotel was good only thing that am desapointed is than on my arrival from a long flight there was no one to assist me I was exhausted and need to go and buy food by Walk
Stayed 1 night in Nov 2023