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Holiday Inn & Suites Parramatta Marsden Street, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Parramatta Marsden Street, an IHG Hotel

Premium bedding, minibar, in-room safe, desk
Exterior
Terrace/patio
Lobby
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Housekeeping
  • Room service
  • Breakfast available

Explore the area

Map
100 Marsden St, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    2 min walk
  • Parramatta Park
    10 min walk
  • Riverside Theatres
    14 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    35 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bathtub

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Bathtub

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Fridge, microwave, stovetop, electric kettle

Standard Room

  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Bathtub

Fridge, microwave, stovetop, electric kettle

Standard Room, 1 King Bed, Bathtub

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Fridge, microwave, stovetop, electric kettle

Suite, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Fridge, microwave, stovetop, electric kettle

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

PARKROYAL Parramatta

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1084)
The price is $116
per night
$127 total
includes taxes & fees
Dec 14 - Dec 15
PARKROYAL Parramatta

About this property

Holiday Inn & Suites Parramatta Marsden Street, an IHG Hotel

4-star hotel in Parramatta
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn & Suites Parramatta Marsden Street, an IHG Hotel offers 37 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with first-run movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Holiday Inn & Suites Parramatta Marsden Street, an IHG Hotel features a 24-hour fitness center, concierge services, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers dry cleaning/laundry services, room service (during limited hours), and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn & Suites Parramatta Marsden Street, an IHG Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 to 15 per person
  • A bar/lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels
  • First-run movies

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Reception hours on Sunday are 9 AM-6 PM.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 15 to 15 for adults, and AUD 0 to 15 for children
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Marsden Hotel Parramatta
Marsden Hotel
Marsden Parramatta
The Marsden Hotel
Marsden Hotel Parramatta
Holiday Inn Suites Parramatta Marsden Street

Holiday Inn & Suites Parramatta Marsden Street, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 231 out of 405 reviews" "
Rating 8 - Good. 117 out of 405 reviews" "
Rating 6 - Okay. 26 out of 405 reviews" "
Rating 4 - Poor. 16 out of 405 reviews" "
Rating 2 - Terrible. 15 out of 405 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service
Lovely, personal and cute
Stayed 2 nights in Aug 2024

10/10 Excellent

Chizimuzo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was situated very close to transportation and shopping and food. Very convenient location. Most exceptional was the manager, Max. He made the stay very warm.
Stayed 12 nights in Jul 2024

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless and impressive.
I have just returned from overseas and this was hotel #10 in a month and one of the best. It sparked in cleanliness, the room was spacious and well equipped, the minibar was good value and the reception chap was really helpful and delightful. It was great value for what I paid especially compared to New York and Vancouver. Fabulous.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to stay.
Quiet, comfortable and clean. Friendly and helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Tarryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stylish hotel, lots of in house free movies, shower was great and good water output. Sound proof rooms, lots of storage cupboards and very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Business traveler
Darkness in room with lights from buttons Need to be darker
Stayed 1 night in Jun 2024

10/10 Excellent

Aqib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was awesome.very clean and fancy. All The staff was also very helpful and polite. Will defintley be staying here again if I come visit again
Stayed 12 nights in Jun 2024

10/10 Excellent

Sawsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Christeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good location, clean, staff friendly. Bed a bit hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't dislike anything i loved it all the room was comfy clean nice bathroom and the bed was very comfortable although the pillows could be better. The staff were very welcoming and kind over all my stay was wonderful
Stayed 2 nights in Jun 2024

10/10 Excellent

Dek Ric

Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a business visit
Super modern room with very nice bed.
Stayed 1 night in May 2024

10/10 Excellent

Eric

Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and comfortable. The off-street parking is the only drawback which I'm use too. Area is a tad rough but proximity to central Parramatta is a bonus.
Stayed 2 nights in Apr 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very comfortable. Lack of parking is only drawback. Having to park in local streets is an issue.
Stayed 1 night in Apr 2024

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

6/10 Okay

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
car parking was limited - had to pay $25 to park in a tiny garage across the road
Stayed 1 night in Mar 2024

10/10 Excellent

Sheree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic. Parking bays are fine for small size car but big cars would struggle to fit. Only a small number of car parks so you need to book. Walking distance to Parramatta Westfield Shopping centre and train station.
Stayed 1 night in Mar 2024

8/10 Good

Paul, renton

Breakfast should be better other than that all were great. Thanks.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jazel

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are great… they accomodate all our request
Stayed 3 nights in Feb 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. There is not much if any parking. You need to find something on the street. Rooms were nice. No restaurant but they try to offer a very light continental breakfast and they have a tiny bar but I didn’t try it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bernadette

Stayed 1 night in Feb 2024

10/10 Excellent

brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From our initial booking to checkout, we couldn't fault this hotel. I stayed overnight with my teenage daughter and requested in advance onsite parking, for the $25 fee as stated on their site (seen previous reviewd stating issues with parking so requested this early). Within the hour I had an email from reception to say our parking was confirmed. Couldn't fault their efficient customer service! Our room was small but perfect for what we needed and absolutely spotless. Hotel is walking distance to local restaurants, Ezy Mart and Westfield and is very quiet considering it is on the main road, couldn't hear road noise at all! Staff were so friendly, helpful and went out of their way to make our short stay easy and comfortable. Would definitely stay here again.

10/10 Excellent

Gunveen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in hotels in Australia so far. Very hospitable staff. Everyday we stepped out we came back to our beds being made, clean bathroom and fresh towels - everything without asking for it. Basic breakfast and coffee served every morning. My husband and me loved the firm mattress and King size bed. Everything was perfect for us. Parking: If you are driving in with your car, request for a car park in advance so the hotel can reserve a spot for you. We didn't but wasn't a big deal, we were given a car park space close by.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable and quiet.
Stayed 1 night in Dec 2023