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The Sebel Sydney Chatswood

3.5 star property

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Photo gallery for The Sebel Sydney Chatswood

Exterior
Property entrance
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
37 Victor Street, Chatswood, NSW, 2067
  • Sydney Harbour Bridge
    ‪9 min drive‬
  • Circular Quay
    ‪11 min drive‬
  • Sydney Opera House
    ‪12 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪31 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Separate tub and shower, free toiletries, hair dryer, towels

Apartment, 2 Bedrooms

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Separate tub and shower, free toiletries, hair dryer, towels

Apartment, 2 Bedrooms

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Fridge, microwave, oven, stovetop

Apartment, 3 Bedrooms

  • 969 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Apartment, 1 Bedroom (Semi Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Premium Apartment, 2 Bedrooms

Fridge, microwave, oven, stovetop

Premium Apartment, 2 Bedrooms

  • 969 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

The Sebel Sydney Chatswood

3.5-star Sydney aparthotel, connected to a shopping center in Chatswood
This smoke-free aparthotel features an outdoor pool, a fitness center, and a sauna. WiFi in public areas is free. Additionally, a hot tub, self parking, and conference space are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a TV with cable channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
The Sebel Sydney Chatswood offers 38 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, The Sebel Sydney Chatswood provides a hot tub, a sauna, and a fitness center. Wireless Internet access is complimentary. This 3.5-star property offers access to meeting rooms and limo/town car service. Event facilities measuring 486 square feet (45 square meters) include conference space. This business-friendly aparthotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

The Sebel Sydney Chatswood is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 5:00 AM and noon.
Room service is available.

Languages

English

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (AUD 30 per night)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Childcare (surcharge)
  • Crib: AUD 10 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • Daily on-the-go breakfast available 5:00 AM to noon for a fee: AUD 20 for adults and AUD 20 for children
  • Room service

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 486 square feet of conference space
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a national park
  • In the city center
  • In the suburbs
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 28 floors
  • 38 units
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Due to ongoing exterior construction, some guest rooms may have obstructed views, and balconies may be locked.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately AUD 20 for adults and AUD 20 for children
  • Self parking fee: AUD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatswood Sebel
Sebel Chatswood
Sebel Residence
Sebel Residence Chatswood
Sebel Residence Hotel
Sebel Residence Hotel Chatswood
Sebel Sydney Chatswood Apartment
Sebel Sydney Apartment
Sebel Sydney Chatswood
Sebel Sydney
The Sebel Sydney Chatswood Chatswood
The Sebel Sydney Chatswood Aparthotel
The Sebel Sydney Chatswood Aparthotel Chatswood

The Sebel Sydney Chatswood Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 321 out of 717 reviews
Rating 8 - Good. 254 out of 717 reviews
Rating 6 - Okay. 80 out of 717 reviews
Rating 4 - Poor. 31 out of 717 reviews
Rating 2 - Terrible. 31 out of 717 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tricia

Traveled with family
Check in was 3pm We didn’t get in till 3;40pm
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in room was clean and was so close to train station
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location excellent reception staff so helpful
Stayed 1 night in Jan 2025

6/10 Okay

Brett

Traveled with family
Location was good, reception staff good. Unit itself very tired in need of a few repairs, sofa bed provided for 2 children was dreadful.
Stayed 4 nights in Jan 2025

6/10 Okay

Betina

Traveled with family
Liked: Cleanliness

Average at best.

Room was adequate and location good. Pool was pleasant but no towels or staff available. Spa was broken and it of service- big disappointment for kids. We booked for 4 people but room was set up for 3 - sufficient beeds but not enough towels or pillows. No one answered when I called reception and staff were not very helpful when I went downstairs in search of extra. Not what I would expect from a 4 star hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Christie

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness

Great location but urgent upgrade needed.

The place has become very rundown and badly needs an upgrade. The room had a musty smell. The taps were water saving so the water stream came out very tiny. This the water splattered out of the basin and made the floor wet. The fixed head shower with water saver made showering difficult. Can’t justify this price now. However, the staff were nice and location was great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Trudy

Traveled with family
Disliked: Cleanliness, amenities
We arrived Christmas Eve after travelling for 4 hours and was told we did not have a booking despite having an email confirmation and an email from the property a few days earlier to confirm. After a very long time and phone calls we were given an apartment that was fine except we had to use a sofa bed (originally booked two singles). The room was not serviced in any way during the 4 days and when I advised this to reception, I basically was given a shrug in response, Very disappointing for a very expensive Christmas stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Angelique

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We have stayed at this hotel about four or five times over the last 10 to 15 years. It’s such a shame that it’s been let go. It has good bones and is a fantastic location but it needs a good clean and there is no attention to detail. We had to move from the first room because it had an mould smell and the carpet was a trip hazard for my elderly mother.
Stayed 4 nights in Dec 2024

8/10 Good

Adele

Traveled with family and small children
Liked: Cleanliness, amenities
Very comfortable, large 2 bedroom and 2 bathroom apartment. We stayed with grandchildren and really enjoyed our stay. The pool area as lovely and under cover. Staff were very pleasant and helpful. Public transport and shops are very close.
Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Great location! Very spacious
Stayed 3 nights in Dec 2024

10/10 Excellent

Peniatu

Business traveler
Liked: Cleanliness, room comfort

Awesome place for short stay

The location is the best feature of this accommodation. It is near and convenient to shops and public transportation. It has spacious rooms, kitchens, and living areas. The staff are friendly and helpful.
Stayed 5 nights in Dec 2024

8/10 Good

edgar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoy our stay in Sebel Chatswood. Very close to everything very Convenient. Just a stuggle to open the door.
Stayed 1 night in Nov 2024

8/10 Good

Jacinta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 3 nights in the 2 bed apartments, the apartment was great and had everything we needed! Aircon wasnt super great but could have just been our room! Close to Westfield and train stations. We will definitely stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, room comfort
Great room with so much room. Felipe was very helpful on arrival and his instructions were spot on. We will stay here again for sure when we visit Sydney.
Stayed 1 night in Nov 2024

6/10 Okay

Bronwyn

Traveled with family
Liked: Cleanliness, amenities
Initial reaction was poor- bell on reception desk was broken & I waited around 10 minutes for reception staff to check in. But otherwise for dated accommodation the room was clean & well appointed & well located.
Stayed 2 nights in Nov 2024

2/10 Terrible

Bradley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was painful. The front desk staff did not make the process easy. We were told there weren’t enough fobs to access the car park (we had paid extra for parking) so we just had to push the “red and green button for access” we did this and still weren’t able to be let in. We finally got in behind another car. Property was excellent, the apartment and amenities were lovely. The next morning we again couldn’t get out of the car park and had to ring the property from our phone to be let out. This took over 10 minutes and made us late for our next destination. This was all reported to the front desk staff and all we got in response was a repeated “oh ok” from the staff. Despite the nice apartment we will not stay here again
Stayed 1 night in Nov 2024

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Booked a last minute weekend with the kids. Two bedroom apartment was plenty of room. Bit on the older side but was great. Close to shopping, food. Kids enjoyed a morning swim. Only downside was communication regarding wifi, breakfast and room service. Not sure if these were available
Stayed 1 night in Oct 2024

4/10 Poor

Trudee

Traveled with family
Disliked: Property conditions & facilities
Don’t stay here if you like to sleep! The train station next door runs until 2am and starts up at about 5am and the windows in our room didn’t close properly and don’t appear to be double glazed. Otherwise convenient to station and shops.
Stayed 1 night in Oct 2024

8/10 Good

Ursula

Traveled with family
Liked: Cleanliness, amenities
The apartment was very spacious and clean. Washing machine smelled funny, so didn’t use it.
Stayed 4 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here before and I would stay again however was disappointed the TV was not a smart TV and no TV in main room for parents escape.
Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Amenities, property conditions & facilities
Kids loved the pool and spa...it was the reasin we booked there. I think charging an extra $30 after paying over $500 a night was a bit much...it should be free parking for your stay.
Stayed 1 night in Aug 2024

8/10 Good

Felicia

Traveled with family and small children
Liked: Cleanliness, amenities
Great location as you are just across the road from Westfield and next door to Mandarin Centre. Everything is just at your doorsteps. Very close to Chatswood station as well. The hotel itself is a bit rundown but the sheets and towels are clean. We got a city view room and we could see fireworks from Darling Harbour on Saturday night. The only downside is they only do housekeeping if you stay for 7 nights or more. Overall will definitely book again when we visit Sydney next time.
Stayed 6 nights in Sep 2024

2/10 Terrible

Magdalena

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is disgusting! Dirty beyond! Mould, filthy kitchen, filthy floors, dirty dirty walls, stained linen.... just disgusting!
Stayed 3 nights in Aug 2024