The Star Grand Hotel and Residences Sydney

5.0 star property

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, sun loungers
Sundeck
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Exterior
Two Bedroom City View Suite | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Free WiFi
  • Room service

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪10 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

One Bedroom Pyrmont View Suite With Office

  • Sleeps 2
  • 1 King Bed

Two Bedroom City View Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 2
  • 1 King Bed

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Star Suite

  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Premium Harbour Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Premium Harbour King Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Pyrmont View Suite

  • 914 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom City View Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Three Bedroom Harbour View Suite

  • 1292 sq ft
  • Harbor view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Two Bedroom City View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

One Bedroom Harbour View Suite

  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite with Pyrmont View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

Two Bedroom Harbour View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Premium King Room with Harbour View

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

Three Bedroom Harbour View Suite

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

One Bedroom Suite City View

  • Sleeps 2
  • 1 King Bed

Premium Twin Room with Harbour View

  • Sleeps 3
  • 2 Double Beds

Premium Suite

  • Sleeps 2
  • 1 King Bed

One Bedroom Suite with Pyrmont View and Office

  • Sleeps 2
  • 1 King Bed

Star Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Suite with City View

  • Sleeps 2
  • 1 Double Bed

Two Bedroom Entertainer Suite with Pyrmont View

  • Sleeps 4

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About this property

The Star Grand Hotel and Residences Sydney

Hotel in Pyrmont
This hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a nightclub, a fitness center, and a sauna.
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, The Star Grand Hotel and Residences Sydney features an outdoor pool and a hot tub. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. This luxury hotel also offers a casino, a nightclub, and a fitness center. Parking is available onsite for a surcharge.

The Star Grand Hotel and Residences Sydney has designated areas for smoking.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 27 2025 to May 27 2025 (dates subject to change):
  • Casino/Gaming facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
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Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
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The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
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The Star Grand Hotel and Residences Sydney Pyrmont
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Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not the best for the price

Complaints with noise which I find is ridiculous especially as it was 6.00pm considering it is a casino the rooms should be soundproof we paid a ridiculous amount
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was too slow. Had to wait in line too long. Apart from it was pretty good.
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Stayed 3 nights in Feb 2025

10/10 Excellent

Alicia

Stayed 2 nights in Feb 2025

8/10 Good

Annalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was happy except for the cockroach that you came and got it sprayed but left it and was still alive and my husband got it.
Stayed 1 night in Feb 2025

10/10 Excellent

filomena

Stayed 6 nights in Feb 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dale

Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Diane Allison

Traveled with partner
Lovely room, hotel is huge and focused on the casino, housekeeping ok but missed water and tea replenishment on one day and came just after showering 2nd day.
Stayed 3 nights in Feb 2025

8/10 Good

Laura Paola

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Filomena

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

6/10 Okay

Constantine

Traveled with family
Liked: Cleanliness, staff & service

who still has a double bed in a casino? terrible

nice hotel picked the expensive harbour view 2 bedroom to my surprise the 2nd room bed was a double. I have travelled hotels around the world and never have i seen a 2nd bedroom bed a double bed. when asked they said thats what we have which was abrupt and no other option available If you are seeking a 5 star hotel accomodatjon experience. This is not the hotel for you. Best to goto a service apartment which sydney has plenty at the same price or less with the same view or to the crown casino at Barangaroo.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation

Effective n efficient. Thanks
Stayed 1 night in Feb 2025

10/10 Excellent

Trifon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth
Stayed 3 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

2/10 Terrible

Emeli

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Disappointing Stay – Only Good Thing Was the Location We stayed at this hotel for four nights over the long weekend, expecting a special experience since we specifically chose this place to celebrate our anniversary. Unfortunately, the only acknowledgment we received was a small chocolate cake with "Happy Anniversary" written on it—hardly the thoughtful touch we had hoped for. Housekeeping was another major issue. Our room was consistently cleaned around 4 PM, which was incredibly inconvenient as we would return from exploring the city around that time. The last thing we wanted was to come back to an unclean room or have to leave again while the staff cleaned. It completely disrupted our ability to relax. The buffet breakfast was also disappointing. I’ve had much better breakfast buffets elsewhere. The food was very average, hygiene standards were questionable, and the waitstaff looked uninterested and unmotivated. The whole experience felt unwelcoming and unprofessional. The only positive aspect of this hotel was the location. It was within walking distance of Darling Harbour, and just a five-minute walk to the ferry, which made it easy to get to Circular Quay and other areas around the harbour. Overall, this hotel did not meet expectations. For the price and the reputation, I expected much better service, cleanliness, and attention to detail. I will not be staying here again and would recommend looking for a cleaner, better-managed hotel instead.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sommy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. Rooms were excellent.
Stayed 1 night in Feb 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ion Bogdan

Stayed 7 nights in Jan 2025

10/10 Excellent

Aldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit

I do like to stay here as you have everything in your hand and close to key spots in Sydney - customer can pickup and drop off with ease.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tarryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Sound proof bathroom, self flushing toilet, great staycation deal. Late check out. A little bit noisy when people walk past and buffet was a little lack lustre but overall 9/10
Stayed 1 night in Jan 2025