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The York by Swiss-Belhotel International

4.5 star property

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Photo gallery for The York by Swiss-Belhotel International

Outdoor pool, pool umbrellas
Swiss-SuperSuite Three Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player
Front of property - evening/night
Penthouse Swiss-SuperSuite | Terrace/patio
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Dryer
  • Outdoor Space
  • Kitchen

Explore the area

Map
5 York Street, Sydney, NSW, 2000
  • Circular Quay
    ‪12 min walk‬
  • Sydney Harbour Bridge
    ‪17 min walk‬
  • Sydney Opera House
    ‪18 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪26 min drive‬

Room options

View all photos for Swiss-SuperSuite Three Bedroom

Swiss-SuperSuite Three Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Swiss-SuperSuite Three Bedroom

  • City view
  • 1722 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Studio Apartment

  • City view
  • 700 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Swiss-SuperSuite

Penthouse Swiss-SuperSuite | Minibar, in-room safe, individually decorated, individually furnished

Penthouse Swiss-SuperSuite

  • City view
  • 161 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Suite

  • City view
  • 753 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Suite

32-inch flat-screen TV with satellite channels, TV, DVD player

Two Bedroom Suite

  • City view
  • 1722 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Three Bedroom Suite

  • City view
  • 1722 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom | In-room dining

Swiss-SuperSuite Two Bedroom

  • City view
  • 1722 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About this property

The York by Swiss-Belhotel International

4.5-star aparthotel in Sydney Central Business District
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a sauna, a hot tub, and self parking. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment.
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. In addition to an outdoor pool, The York by Swiss-Belhotel International provides a hot tub, a sauna, and a fitness center. This luxury aparthotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

The York by Swiss-Belhotel International is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), Dutch, English, French, Spanish

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car rental
  • Secured self parking on site (AUD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 per person
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay movies
  • Stereo
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 1 2025 to February 24 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Secured self parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1089 out of 2336 reviews
Rating 8 - Good. 881 out of 2336 reviews
Rating 6 - Okay. 239 out of 2336 reviews
Rating 4 - Poor. 82 out of 2336 reviews
Rating 2 - Terrible. 45 out of 2336 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Deena

Traveled with family
Liked: Amenities
Great location. Extra bed was a childsize fold out cot with a paper thin mat. Slept on floor instead. Dated furniture
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara, Kinka Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This motel was so close to everything a tourist would want to see in Sydney. The rooms were huge and very well equipped. Would definitely recommend to stay here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Namrata

Stayed 3 nights in Dec 2024

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
The hotel is within walking distance to most major attractions in the city, near Circular Quay and Darling Habour. The apartment was spacious and clean. The receptionist was really helpful. Check in was quick and easy.
Stayed 3 nights in Dec 2024

2/10 Terrible

MOHAMMED

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This was not a good experience. The unit was old and musty. Bathroom light was not working and multiple other issues were noted once we settled in. We were travelling with 3 kids and came off a long flight . They did not have any other unit avaliable till another 2 hours for an exchange. I did not get what i paid for. I am requesting a partial refund. The pictures i saw on expedia and the age of the apartments and amenities i received were worlds apart. Would never come to this property and would urge others not to book. It is absolute cheating. I never give good or bad reviews but this one truly brought me to the edges.
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness
Big studio apartment, good view
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location
Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, amenities
We were very impressed with this accommodation - apart from the brusque and unfriendly check in! Despite this, the location is amazing - so close to everything we needed. We will be back here next time we are in Sydney for sure! Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Abishek

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
AC did not work . Front desk was kind enough to upgrade me to a penthouse .
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good sized rooms close to everything
Stayed 3 nights in Dec 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Kettle did not work and mugs were small
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, room comfort
Great spot to relax in the CBD
A spacious, comfortable apartment in a vibrant area of town.
Stayed 1 night in Dec 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness
Great space at good location. A bit noisy. Would benefit from double glazing.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to shops, dining and transport. Big rooms. Good for my work trip, would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Les and Tina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Will not stay here again. Room smelly, no sound proofing, cleanliness average. Staff show no interest in guests. We were made to wait outside of building after traveling over 13 hours until staff member finished their phone call. Intermittent banging through night and day, not sure if from lift. Disappointing. Do not recommend.
Stayed 2 nights in Dec 2024

6/10 Okay

Tanya

Traveled with family
Liked: Room comfort
One thing I did not no was the breakfast was in another hotel across the road Very spacious 2 bedrooms and 2 bathrooms Definitely not 4.5 stars but still nice
Stayed 5 nights in Dec 2024

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good size apartment, nice view, secure parking. Sydney Harbour within walking distance.
Stayed 1 night in Dec 2024

8/10 Good

courtney

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
The layout and the amenities are great for multiple people and being able to save on dining out and laundry.
Stayed 4 nights in Dec 2024

8/10 Good

Margaret

Traveled with partner
Liked: Amenities
The property was near shopping and close to transport. It was large and had everything you needed. The property is quite dated and is need of refurbishing - especially the bathroom. It was quite noisy at night with traffic noise.
Stayed 2 nights in Nov 2024

8/10 Good

Walter, Dingmans Ferry

Liked: Cleanliness, amenities, property conditions & facilities
The unit had everything you need. I did not like the time of check out, 10:30 am is just too early!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Ideal for our needs
Stayed 6 nights in Nov 2024

4/10 Poor

Steve

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was well worn and very disappointing compared to photos. Lounge and bedroom mirrors and coffee table weren’t even vaguely clean. Bathrooms seemed clean but water damaged. Bulb blown in bedside lamp. Clearly apartment had previously been tenanted by smokers so smelt as such. Staff weren’t that friendly and nearby church bells ran pretty much all weekend which was loud enough in the apartment but very loud by pool. Also, no stopping by entrance so awkward with Ubers etc. I wouldn’t recommend staying here.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, room comfort
Good solid stay....
... initially I was put off by the somewhat dated nature of the unit. The kitchen and bathroom were original but still quite functional. The daggiest piece of furniture was the table in front of the lounge That said it was comfortable and clean and quiet. The a/c worked well and the bed was comfy. The staff were very helpful too. The unit had all we needed so, we would stay again at a good price! .... YMMV
Stayed 1 night in Dec 2024