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The York by Swiss-Belhotel International

4.5 star property

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Photo gallery for The York by Swiss-Belhotel International

Outdoor pool, pool umbrellas
Penthouse Swiss-SuperSuite | Terrace/patio
Fridge, microwave, stovetop, dishwasher
Deluxe Studio Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Outdoor Space
  • Parking available
  • Breakfast available

Explore the area

Map
5 York Street, Sydney, NSW, 2000
  • Circular Quay
    ‪12 min walk‬
  • Sydney Harbour Bridge
    ‪17 min walk‬
  • Sydney Opera House
    ‪18 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪26 min drive‬

Room options

View all photos for Swiss-SuperSuite Three Bedroom

Swiss-SuperSuite Three Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Swiss-SuperSuite Three Bedroom

  • 1722 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Studio Apartment

  • 700 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Swiss-SuperSuite

Penthouse Swiss-SuperSuite | Minibar, in-room safe, individually decorated, individually furnished

Penthouse Swiss-SuperSuite

  • 161 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Suite

  • 753 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Suite

32-inch flat-screen TV with satellite channels, TV, DVD player

Two Bedroom Suite

  • 1722 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Three Bedroom Suite

  • 1722 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom | In-room dining

Swiss-SuperSuite Two Bedroom

  • 1722 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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  • Air conditioning
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About this property

The York by Swiss-Belhotel International

4.5-star aparthotel in Sydney Central Business District
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a sauna, a hot tub, and self parking. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment.
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. In addition to an outdoor pool, The York by Swiss-Belhotel International provides a hot tub, a sauna, and a fitness center. This luxury aparthotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

The York by Swiss-Belhotel International is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), Dutch, English, French, Spanish

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car rental
  • Secured self parking on site (AUD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 per person
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay movies
  • Stereo
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 1 2025 to February 24 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Secured self parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1075 out of 2307 reviews
Rating 8 - Good. 870 out of 2307 reviews
Rating 6 - Okay. 235 out of 2307 reviews
Rating 4 - Poor. 82 out of 2307 reviews
Rating 2 - Terrible. 45 out of 2307 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

courtney

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
The layout and the amenities are great for multiple people and being able to save on dining out and laundry.
Stayed 4 nights in Dec 2024

8/10 Good

Margaret

Traveled with partner
Liked: Amenities
The property was near shopping and close to transport. It was large and had everything you needed. The property is quite dated and is need of refurbishing - especially the bathroom. It was quite noisy at night with traffic noise.
Stayed 2 nights in Nov 2024

8/10 Good

Walter, Dingmans Ferry

Liked: Cleanliness, amenities, property conditions & facilities
The unit had everything you need. I did not like the time of check out, 10:30 am is just too early!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Ideal for our needs
Stayed 6 nights in Nov 2024

4/10 Poor

Steve

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was well worn and very disappointing compared to photos. Lounge and bedroom mirrors and coffee table weren’t even vaguely clean. Bathrooms seemed clean but water damaged. Bulb blown in bedside lamp. Clearly apartment had previously been tenanted by smokers so smelt as such. Staff weren’t that friendly and nearby church bells ran pretty much all weekend which was loud enough in the apartment but very loud by pool. Also, no stopping by entrance so awkward with Ubers etc. I wouldn’t recommend staying here.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, room comfort
Good solid stay....
... initially I was put off by the somewhat dated nature of the unit. The kitchen and bathroom were original but still quite functional. The daggiest piece of furniture was the table in front of the lounge That said it was comfortable and clean and quiet. The a/c worked well and the bed was comfy. The staff were very helpful too. The unit had all we needed so, we would stay again at a good price! .... YMMV
Stayed 1 night in Dec 2024

8/10 Good

Aileen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We booked a 3 bedroom and ended up on the top floor level 28. Was great to stay with 3 couples/friends for a nearby concert at The Domain which was a 10-15min easy walk. Parking though is underneath the building I would suggest stopping at the front of hotel and drilling bags off and then driving to carpark which is around the block but very badly signposted - make sure to ask the reception for the address and put it in how and when how says you have arrived look down alley way to see parking otherwise you will miss, it’s very limited signage. We could only find 2 of the 3 bedroom air con remotes which seemed to work between the two. This was not turned on for us for arrival and the top floor was extremely hot on a not so hot day. I would suggest hotel turn it on pre arrival or turn it on as soon as you arrive to start cooling down the rooms. The kitchen bin in kitchen is no where near big enough for a 3 bedroom apartment and should be upgraded. Otherwise was a lovely stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Judi

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ian

The location was great, just a nice stroll to just about anywhere, and trains and buses were just around the corner. Although the units are order style that means they are much bigger. The daily servicing is great and the heated pool and huge spa were a bonus.
Stayed 8 nights in Nov 2024

10/10 Excellent

Ricchard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Cameron, Brisbane

Liked: Cleanliness, property conditions & facilities
Street noise was very loud, no double glazing. Very handy to pubs, Circular Quay and Opera House. Easy train ride from airport.
Stayed 3 nights in Nov 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, room comfort
Excellent accommodation
Wonderful older style two-bedroom apartment with plenty of room to move around. Great views of the freeway and Harbour Bridge approaches. Well equipped kitchen and comfortable beds with plenty of storage. Added bonus of Birdie restaurant next door which has great food and wonderful staff. My only complaint is that the lounges were too soft and hard to get out of. They need replacing. Walking distance to the Light Rail and Wynyard station.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, room comfort
Very centrally located apartment hotel. Clean and comfortable. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Stayed 8 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Megan, FLAGSTAFF HILL

Traveled with partner
Disliked: Amenities, property conditions & facilities
Great location. 1st room horrid, we asked to move...next room was ok, clean but tired..furniture looks like they bought at deceased estate sale! 6 times we had to get room keys re-coded...staff were not too friendly and un-interested in their job! No way this is 4.5 star hotel...3.5 max..more like 3! We wont be back
Stayed 2 nights in Nov 2024

8/10 Good

Kelly Peta Smith

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great spa& easy to walk to circular quay
Stayed 2 nights in Nov 2024

8/10 Good

Gary Stephen

Traveled with family
Liked: Cleanliness
We really liked the location for walkability to points of interest. Great food nearby. Supermarket minutes away as is train station with direct access to airport. Small issue,stood in front of reception staff on arrival for 5 minutes and not acknowledged. Other than that we would stay again and recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jordanco

Liked: Cleanliness, amenities, property conditions & facilities
Not too bad
Stayed 1 night in Oct 2024

8/10 Good

Marla

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely everything in walking distance, if not, train station is a stone throw away. Great place to stay!
Stayed 2 nights in Nov 2024

2/10 Terrible

Dean

Traveled with family
Disliked: Cleanliness, room comfort
The hotel was not what we were expecting. We have children and we’re out on the 23rd floor at first then moved to 16th both with balconies which are not appropriate for young children so we had to move hotels. We were not told we would be up this high before hand and the manager was not very helpful.
Stayed 5 nights in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The one bedroom suite was quite extensive with everything you could possibly require. Lots of room to relax after busy sightseeing
Stayed 5 nights in Oct 2024