6/10 Okay
Lois
Traveled with partner
Nov 5, 2024
Liked: Cleanliness
Disliked: Staff & service
We liked the proximity to the Central Railway Station, the cleanliness of the room, it was fairly quiet on Sat night as it was off a side street, the sheets were cotton & crisp, the bed was large & reasonably comfortable.
What we didn't like was that we had to get a customer staying the night before, to ring the reception before a young man came. He promised to meet us at reception at 2pm but after ringing the bell and banging on the door, guests came in using their card and we entered the building but still could not contact anyone. Finally the cleaner arrived and gave us the card and instructions on how to get into our room. We were very annoyed and very tired from our journey. The hotel staff need to improve their performance!!
Lois
Stayed 1 night in Nov 2024