W Sydney

5.0 star property

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Photo gallery for W Sydney

Exterior
Poolside bar
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property) | 4 bars/lounges, poolside bar
Fabulous Room, 1 King Bed, City View | City view
Indoor pool, outdoor pool, open 6:00 AM to 5:00 PM, cabanas (surcharge)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪4 min drive‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney Harbour Bridge
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

Marvelous Suite, 1 Bedroom, Non Smoking

  • 743 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

  • 377 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

  • 1206 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 1 King Bed, Non Smoking, City View

  • 391.4 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Oasis 1 Bedroom Studio, 1 King Bed, City View

  • 818.4 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Splendid 2 Bedroom Studio, 2 King Beds, City View

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • 807 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbor View

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

  • 1808 sq ft
  • Harbor view
  • Sleeps 6
  • 3 King Beds

Splendid 1 Bedroom Studio, 1 King Bed, City View

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Fabulous Room, 1 King Bed, City View

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

E Wow Suite, 1 Bedroom, Harbour View

  • 2174 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Fantastic Suite, 1 Bedroom, Non Smoking, City View

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 2 Double Beds, City View

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • 474 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Studio, 1 Double Bed, Non Smoking, Harbor View

  • 818 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

Wonderful Room, 1 King, City View

  • Sleeps 2
  • 1 King Bed

Oasis 2 Bedroom Studio, 1 King & 1 Queen, City View

  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

Fabulous Room, 1 King, City View

  • Sleeps 2
  • 1 King Bed

Wonderful Room, 2 Double, City View

  • Sleeps 4
  • 2 Double Beds

Wow 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Spectacular Room, 2 Double, Darling Harbour View

  • Sleeps 2
  • 2 Double Beds

Oasis 1 Bedroom Studio, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Oasis 1 Bedroom Studio, 1 King, City View

  • Sleeps 2
  • 1 King Bed

Splendid 1 Bedroom Studio, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Splendid 1 Bedroom Studio, 1 King, City View

  • Sleeps 2
  • 1 King Bed

Oasis 2 Bedroom Studio, 2 King, Darling Harbour View

  • Sleeps 4
  • 2 King Beds

Fantastic 1 Bedroom 1 King Suite,  City View

  • Sleeps 2
  • 1 King Bed

Splendid 2 Bedroom Studio, 2 King, City View

  • Sleeps 4
  • 2 King Beds

Oasis 2 Bedroom Studio, 2 King, City View

  • Sleeps 4
  • 2 King Beds

Extreme Wow 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Mega 3 Bedroom Studio, 3 King, Darling Harbour View

  • Sleeps 6
  • 3 King Beds

Marvelous 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Splendid 2 Bedroom Studio, 2 King, Darling Harbour View

  • Sleeps 4
  • 2 King Beds

Spectacular Room, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

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About this property

W Sydney

5-star hotel in Sydney Central Business District
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, W Sydney features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 14079 square feet (1308 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

W Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Level 3 Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.

We should mention

Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 485 reviews
Rating 8 - Good. 84 out of 485 reviews
Rating 6 - Okay. 47 out of 485 reviews
Rating 4 - Poor. 17 out of 485 reviews
Rating 2 - Terrible. 20 out of 485 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with brilliant staff!
Our stay started with a bang, as we checked in on a Saturday we had front row seats to all Darling Harbour fireworks from our harbour facing room. It was a spectacular welcome to Sydney! The rooms are beautiful, the breakfasts are delicious and location is amazing! The staff are extremely helpful, our son was not well during our stay and the staff were so kind when we needed a doctor and to book additional rooms to give us more space. The location is brilliant as there is so much happening around the harbour and it’s so easy to get into Sydney’s CBD. Including the Darling Quarter, which I highly recommend to any families visiting the area! Our room was gorgeous and clean, I loved the bar and the additional shark cuddling toys we had. We spent a couple of afternoons in the hotel pools as well. Enjoying the view, along with poolside food and drinks. The gym is also very clean! Highly recommend this hotel and we would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Zainab

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed in many many hotels over the years but have never experienced the professionalism or service like that of the staff at the W. Our stay was exceptional. We were upgraded to a family apartment from our booked double room upon arrival. Truly a stay we will never forget. The pools were phenomenal. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

ABTAR, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering busy New Year’s Eve the staff did amazing job
Stayed 2 nights in Dec 2024

10/10 Excellent

Minju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Maddison

Stayed 2 nights in Dec 2024

8/10 Good

Bitten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pools were fantastic. Staff were very accomodating. Food delivered by room service was cold and insufficient butter supplied for toast but otherwise the stay was lovely. I’d recommend this as a family hotel and not so much a great place for a romantic weekend so keep this in mind when planning.
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Stayed 1 night in Jan 2025

4/10 Poor

Georgia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a beautiful hotel, however extremely poor service. Our luggage never turned up to the room despite a phone call to reception 30 minutes after we checked in so we had to go and collect this ourselves.. We ordered ice to the room, and it never came.. And thirdly we asked for fresh towels while the cleaner was in our hallway and they didn’t replace these until late afternoon. I expected better for the level of price I paid to stay here
Stayed 2 nights in Jan 2025

6/10 Okay

Sherry, NCD

Stayed 6 nights in Dec 2024

10/10 Excellent

Caelum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, will come again
Stayed 1 night in Jan 2025

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, customer service was outstanding. Very friendly staff, We had a wonderful stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sabina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel by far more than 4 seasons in Sydney. Stayed at both. This hotel is brand new (1y old ). Amazing view. Super cool design. Great food. Super fantastic area to stay near for walking and dining. The only complain we have is form pillows and lights from electric devices was hard to make room pitch dark. But we would stay here again for sure !
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for a 5-star hotel bags should have been taken to room by staff. Website needs to include valet parking as an option.
Stayed 1 night in Jan 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Garth

Stayed 3 nights in Dec 2024

8/10 Good

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2025

2/10 Terrible

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
You damaged our car in valet
Stayed 1 night in Jan 2025

10/10 Excellent

Karan

Stayed 3 nights in Sep 2024

10/10 Excellent

James Son Thanh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay for the view! It’s worth it
Stayed 2 nights in Dec 2024

10/10 Excellent

Minling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to everything you need. Highly recommended will stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and environment
Stayed 2 nights in Dec 2024