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W Sydney

5.0 star property

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Photo gallery for W Sydney

Exterior
Poolside bar
Fabulous Room, 1 King Bed, City View | City view
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property) | 4 bars/lounges, poolside bar
Indoor pool, outdoor pool, open 6:00 AM to 5:00 PM, cabanas (surcharge)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪4 min drive‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney Harbour Bridge
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

View all photos for Marvelous Suite, Suite, 1 Bedroom, Non Smoking

Marvelous Suite, Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Marvelous Suite, Suite, 1 Bedroom, Non Smoking

  • Harbor view
  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View | Water view

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

  • Harbor view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Wow Suite, Suite, 1 Bedroom, Non Smoking, Harbor View

Wow Suite, Suite, 1 Bedroom, Non Smoking, Harbor View | Bar (on property) | 4 bars/lounges, poolside bar

Wow Suite, Suite, 1 Bedroom, Non Smoking, Harbor View

  • Harbor view
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Non Smoking, City View

Wonderful Room, 1 King Bed, Non Smoking, City View | City view

Wonderful Room, 1 King Bed, Non Smoking, City View

  • City view
  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Studio, 1 King Bed, City View

  • City view
  • 818.4 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Studio, 1 King Bed

  • City view
  • 807 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Harbor View

Studio, 1 King Bed, Harbor View | Lounge | 4 bars/lounges, poolside bar

Studio, 1 King Bed, Harbor View

  • Harbor view
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Studio, 1 King Bed

  • City view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Studio, 1 King Bed

  • City view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Studio, 1 King Bed

  • City view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking, Harbor View

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbor View

  • Harbor view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 3 Bedrooms, Harbor View (Darling Harbour)

Studio, 3 Bedrooms, Harbor View (Darling Harbour) | Living area | LED TV

Studio, 3 Bedrooms, Harbor View (Darling Harbour)

  • Harbor view
  • 1808 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Studio, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Studio, 1 King Bed, City View

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Fabulous Room, 1 King Bed, City View

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for E Wow Suite, 1 Bedroom, Harbour View

E Wow Suite, 1 Bedroom, Harbour View | Living room | LED TV

E Wow Suite, 1 Bedroom, Harbour View

  • Harbor view
  • 2174 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, minibar

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Wonderful Room, 2 Double Beds, City View

  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Harbor View

4 bars/lounges, poolside bar

Studio, 1 King Bed, Harbor View

  • Harbor view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

4 bars/lounges, poolside bar

Studio, 1 King Bed

  • Harbor view
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Four Seasons Full Harbour Suite King | View from room

Four Seasons Hotel Sydney

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, (1777)
$258 nightly
The price is $258 total
includes taxes & fees
Four Seasons Hotel Sydney

About this property

W Sydney

5-star hotel in Sydney Central Business District
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, W Sydney features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 14079 square feet (1308 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

W Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Level 3 Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.

We should mention

Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 523 reviews
Rating 8 - Good. 90 out of 523 reviews
Rating 6 - Okay. 50 out of 523 reviews
Rating 4 - Poor. 18 out of 523 reviews
Rating 2 - Terrible. 20 out of 523 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Professor Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing for a 5 star hotel

Location is great and rooms are super comfortable. A few issues for us, super loud music at 4am from another room, despite a call to concierge took them over 1.5 hours to get the musics turned down. Also, nobody to help with luggage when you arrive - which is awkward if you have multiple cases. Not the usual 5 star clientele, a lot of riff raff and drunks.
Stayed 2 nights in Feb 2025

8/10 Good

Jesse Nino, Box Hill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The buffet was so good. The facilities like the heated pool on the 22nd floor and the fitness gym is open 24hrs so its very convinient. The infinity pool in the 29th floor was superb. I loved our stay. The only thing that needs work was the front desk. I was overchaged for our room, i asked for the excess payment to be returned which they did but made me feel like it was my fault. Upon check out they tried to charge me again with the bouquet of flowers that I purchased and already paid for, and did not return the incidental 300$ like they supposed to. I emailed them a day ago but no response. I am yet to wait again for a few more days but if not i will have to follow up again. On another note, beddings and facilities are all great. Thanks W sydney!
Stayed 2 nights in Feb 2025

10/10 Excellent

Yenji

Stayed 2 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great luxury stay

When we arrived at 3pm to check in the reception was very busy however the lines moved quickly and we were offered welcome drinks whilst waiting in line. We also had a Polaroid photo taken which was a nice keepsake of our stay. When we checked in we were given a room upgrade for our Valentine’s Day stay. This gave us harbour views and prime spot to view the 9pm Darling Harbour fireworks. The staff could not have been friendlier or more welcoming. The room was great with a giant king size bed, awesome views and a cute round bathtub. The room was clean, spacious and comfortable. The decor of the room and the motel in general was quirky and modern. We had a giant soft shark on our bed! The mood lighting and electronic controlled curtains in the room were great additions. The motel is in a great location making it easy to access the sights and restaurants. This was a romantic weekend away initiated by hubby and we were both extremely satisfied with the choice of accommodation. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Visnja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jeff

Stayed 1 night in Feb 2025

8/10 Good

Margaret S

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Priscilla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff walked in on us sleeping 3 times I. The morning before check out tome
Stayed 1 night in Feb 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Love the people that work there
Stayed 2 nights in Feb 2025

10/10 Excellent

evate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Qianyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how easily accessible to Sydney attractions from the hotel by Uber and public transport (ferry) was only a short stroll away. The precinct is beautiful and equipped with family friendly facilities around the hotel if tourist attractions are not for you! Will definitely come back again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Stayed 1 night in Jan 2025

10/10 Excellent

lizann

Stayed 1 night in Jan 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you would expect

We were in Sydney for two weeks, two days in the W and it’s a great area of the city right on the most active boardwalk in the city. Great launching pad and normal high W standards.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible place to stay! 10/10 - the best hotel in sydney. The service and the staff went above and beyond to make my birthday special.
Stayed 1 night in Jan 2025

10/10 Excellent

huihan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Lizann

Stayed 4 nights in Jan 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality
Stayed 2 nights in Jan 2025

6/10 Okay

William

Liked: Property conditions & facilities, room comfort

Mediocre

Spent Australia Day at hotel. Not bad. Lobby felt a bit cramped and underwhelming. Pool area a bit the same. Room layout and amenities exceeded expectations. Staff were very professional, friendly and polite. Overall, not bad but prefer other similar rated hotels in Sydney.
Stayed 1 night in Jan 2025

8/10 Good

Minxing, Castle Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fireworks is fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Janie

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Great hotel to stay in Darling Harbour

Fantastic stay, brilliant location great customer service in all areas of the hotel. Definitely would return with friends
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramzi

Stayed 2 nights in Jan 2025