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W Sydney

5.0 star property

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Photo gallery for W Sydney

Exterior
Suite, 1 Bedroom (Penthouse) | Premium bedding, down comforters, pillowtop beds, minibar
Superior Room, 1 King Bed, City View | City view
Indoor pool, outdoor pool, open 6:00 AM to 5:30 PM, cabanas (surcharge)
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
$228
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪2 min drive‬
  • Sydney Harbour Bridge
    ‪2 min drive‬
  • Sydney Opera House
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Harbor View

Suite, 1 Bedroom, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Harbor View

  • 743 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbor View

Deluxe Room, 2 Double Beds, Harbor View | Water view

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(19 reviews)
  • 377 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom (Penthouse)

  • 1206 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | City view

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(32 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Studio, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 818 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Studio, 1 King Bed

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Harbor View

Superior Studio, 1 King Bed, Harbor View | Lounge | 4 bars/lounges, poolside bar

Superior Studio, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 807 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 Double Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Studio, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Studio, 1 Double Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Studio, 1 Double Bed, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Studio, 1 Double Bed, Harbor View

Superior Studio, 1 Double Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Superior Studio, 1 Double Bed, Harbor View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(26 reviews)
  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 Double Bed, Harbor View

Premier Studio, 1 Double Bed, Harbor View | Living area | LED TV

Premier Studio, 1 Double Bed, Harbor View

  • 1808 sq ft
  • Harbor view
  • Sleeps 6
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse) | Living room | LED TV

Suite, 1 Bedroom (Penthouse)

  • 2174 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (urban)

Suite, 1 Bedroom, City View (urban) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, City View (urban)

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 King Bed, Harbor View

4 bars/lounges, poolside bar

Deluxe Studio, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

4 bars/lounges, poolside bar

Deluxe Studio, 1 King Bed

  • 818 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

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About this property

W Sydney

5-star hotel in Sydney Central Business District
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, W Sydney features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 14079 square feet (1308 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

W Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Level 3 Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.

We should mention

Pool access available from 6:00 AM to 5:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 422 out of 628 reviews
Rating 8 - Good. 105 out of 628 reviews
Rating 6 - Okay. 57 out of 628 reviews
Rating 4 - Poor. 21 out of 628 reviews
Rating 2 - Terrible. 23 out of 628 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly customer service ensured a smooth check-in experience. I was pleasantly surprised to receive an upgrade to a spacious and comfortable room. The spa bath was exceptionally large and relaxing. The service from the rooftop bar was also exceptional, providing a delightful ambiance.
Stayed 2 nights in Jun 2025

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the pillows both high and firm otherwise the experience was lovely. Extremely high prices for the minibar. As a final review though, I would recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

10/10 Excellent

Tsitsi

Stayed 1 night in Jun 2025

10/10 Excellent

Sukritta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome all round!
Stayed 1 night in May 2025

10/10 Excellent

Ad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

ANDREW

Stayed 2 nights in May 2025

10/10 Excellent

MIKE

Liked: Cleanliness, amenities, property conditions & facilities
Very happy.
Stayed 2 nights in May 2025

10/10 Excellent

Adena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and service was fantastic. The place was really nice and view was spectacular. The bed is incredibly comfortable and room is dark in the morning. The bathroom is super dark though.
Stayed 1 night in May 2025

10/10 Excellent

Dane

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Stayed for one night. Easy check in and check out. Room was clean, comfortable and quiet. The bathroom is large all with shower and with a large bath. Love the bath! Didn't have the chance to use the pool maybe for next time. Perfect location in Darling Harbour with Restaurants, cafes and entertainment nearby. Perfect for walking or running to the Opera House.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

From the moment we checked in, until the day we left was an exceptional experience. From the friendly staff, especially Sophie at breakfast, and throughout the Hotel, to the very generous complimentary cocktails and mini bar discount. The breakfast was also delicious and so much choice. Not forgetting the gorgeous room 😘
Stayed 2 nights in May 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stunning brand new hotel situated in a great location. Rooms are tastefully and well appointed. Unfortunatley the breakfast service and system in general was a shambles. You have to line up two times, once to get a ticket, second to reach the front of the "entry" line where you present your ticket (approx 20-30min wait). Orders were not coming, for anyone, and if they did they were the wrong order. Lots of customers were very annoyed. Waited 1hr for an omlette I ordered twice and it never came, ended up just leaving. They need to really improve the service to match the expectation of a 5 star hotel.
Stayed 1 night in May 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stunning hotel, everything has been considered and it's just beautiful. We had great service, a beautiful room and made some wonderful memories.
Stayed 1 night in May 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service
Stayed 9 nights in Apr 2025

10/10 Excellent

Mr D van der mere stralis

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

MARINA

Stayed 3 nights in Apr 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

LAI FONG MICHELLE

Traveled with family
Liked: Room comfort

Services NOT worth the PRICE

We've stayed in this hotel for eight nights in two rooms, overall the in-room facilities are quite OK, however, the design of the bathroom is very inconvenient to guests. They said "separate shower" but in fact the shower heads are located right in the bathroom without any separation, therefore when you having a shower almost the whole bathroom would get wet. House keeping is another failure, every day there would be something they forgot to refill/replace either towel, bath robe, coffee or tea would be lacking. Not a single day during our stay (except the day when we check-in) something always not there. Both of our rooms have one day that they forgot housekeeping, we have to request one when we came back to see the room had not been made. This is not we expect when we paid the price for these rooms. Last but not least, the delay of releasing the holding deposits are totally unreasonable. It has been almost a week since we check-out and they still holding the amount on my credit card in pending status. All in all, I would avoid this hotel in my/our future trips. In this price range, there are many better choices.
Stayed 8 nights in Apr 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

June

Liked: Staff & service, property conditions & facilities
The hotel feels like a resort. Excellent. 9/10
Stayed 5 nights in Apr 2025