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Wildlife Retreat at Taronga

4.5 star property

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Photo gallery for Wildlife Retreat at Taronga

Terrace/patio
View from room
Lobby sitting area
Aerial view
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Bradleys Head Road, Mosman, NSW, 2088
  • Taronga Zoo
    ‪3 min walk‬
  • Sydney Opera House
    ‪7 min drive‬
  • Circular Quay
    ‪8 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪19 min drive‬

Room options

View all photos for Bushland View Room - Includes Zoo Admission

View from room

Bushland View Room - Includes Zoo Admission

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Animal View Room - Includes Zoo Admission

View from room

Animal View Room - Includes Zoo Admission

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Wildlife Retreat at Taronga

4.5-star hotel in Mosman
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and ATM/banking services are onsite.
Wildlife Retreat at Taronga offers 62 accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. 42-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a terrace, a garden, and a front-desk safe. Complimentary self parking is available on site.

Wildlife Retreat at Taronga is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Me Gal - Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. A children's menu is available.
N'Gurra Lounge - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 55 for adults and AUD 55 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Me Gal
  • N'Gurra Lounge

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This Eco-Retreat is located within Taronga Zoo, Sydney.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 55 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Wildlife Retreat at Taronga Mosman

Wildlife Retreat at Taronga Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 544 out of 588 reviews
Rating 8 - Good. 30 out of 588 reviews
Rating 6 - Okay. 5 out of 588 reviews
Rating 4 - Poor. 5 out of 588 reviews
Rating 2 - Terrible. 4 out of 588 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and informative. Loved after hours access/guides around the zoo.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in this beautiful retreat. We had a Koala right outside our window and it was the perfect way to spend our first two nights in Australia after a long flight. We got to have a private sanctuary tour and also a night tour of the zoo. Mostly everyone was very friendly too. We had breakfast in the upstairs restaurant one of the days and they offered many options to choose from. It's also very easy to get into Sydney's main harbour by taking the ferry. The rooms are nice and spacious and have amazing views. We would absolutely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kitty, Hollidaysburg

Liked: Cleanliness, staff & service, property conditions & facilities
We were a little concerned about being outside the CBD however the ferry from the Retreat was a quick good option. The property is amazing. The people there are incredibly helpful . The Retreat tour was amazing. We got to see all the animals there and in the zoo that we didn’t see while traveling. We booked a koala view room and were delighted to see a koala at various times during the day and evening. The onsite restaurant is very good. Only negative was the service was very slow. Our waiter gave us free dessert without us asking because he realize we had sat for a while. The good part of that is we had extra time to see the incredible view of Sydney and the opera house!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

tim, Darien

Traveled with partner
Very unique property. We had a fabulous stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Marie-Laure

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! This is a unique place where you can wake up watching kangaroos or koalas from your room. The breakfast is very good- restaurant on site is amazing. The view from the lobby is spectacular. The decor is beautiful - room and bathroom are great The staff is sooo nice! Very attentive Access by ferry to the Opera house I will recommend this hotel to anyone who loves animals and comes to visit Sydney I will come back for sure
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana Maritza Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dale, Miriam, Helen, Matt, Cameron, and others all shared a kind and sincere experience. I loved this hotel so much!
Stayed 6 nights in Feb 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views.
Stayed 1 night in Feb 2025

10/10 Excellent

joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wildlife
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Animal view room.

We stayed just 1 night but got to the hotel about 5 hrs prior to check in time. We couldn't go to the room then but were assigned a room and were able to go on a guided tour of the zoo before it opened and then spend our extra time at the zoo (admission included in price). We were able to leave our luggage with the staff and they took it to our room once it was ready. The breakfast is fantastic and so is the view from the restaurant. Everyone was very friendly and helpful. We were able to see a couple animals from our room close to dusk and then in the early morning. The best one being the Koala named Matteo, who came to a tree that was right outside our room. Even though the price is high, i was able to use one of my hotels.com $100 gift card that i got from credit card points. So the final.cost was good considering everything that was included (zoo access, tour, breakfast, parking and animal view). Dinner at the restaurant is pricey but there are dining options that are just a short drive from the hotel. The surrounding area is very safe, quiet and beautiful. Wish we had more time in our trip since we would have spent more time at the zoo to see everything there.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing and unforgettable experience!

It was AMAZING! Getting to stay beside of a kola's favorite tree was a once in a lifetime experience. Enjoyed the tour of the zoo before it opened, spend most of the day there, and went back for the after hours tour and it was was a highlight of my visit to the beautiful country of Australia!
Great zoo!
Night tour of zoo after closing.
Great zoo!
From the sliding glass door of my hotel room window - wish I could share what they sound like!
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property, wonderful staff, tours of the zoo and sanctuary are great. A unique and beautiful as well as restful way to stay in Sydney. The ferry at the zoo is a convenient way to get directly to Sydney proper. Would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Truly a beautiful experience... Highly recommend it. The included tour was such an unforgettable experience to get closer with some of the animals and learn their names and histories. I would very much encourage you to also take the after hours tour which was so worth it as an add-on. Room was comfortable, quiet, well maintained, and had a great view of a koala. I loved that I could break up my walking at the zoo over 2 days, even though I had checked out already! Amazing view of the city from Me-Gal and the lounge area. Thank you to all the staff.
Stayed 1 night in Feb 2025

2/10 Terrible

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eva, Irving

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property at the Zoo with exceptional staff. Great restaurant too. Just GREAT, especially Will who was super helpful!
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views of downtown Sydney and harbour, plus convenience of zoo experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Zeynep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The scenery is beautiful. It was a very relaxing stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome resort

Views are amazing! Room was very comfortable. We had an issue with the air conditioning but after talking with reception, it was just user error. They were very nice in walking us through it. I pad in room has all of the retreat/room information. Many lighting options throughout the room. Tours in the retreat and zoo were very good and I highly recommend them. Our after-hours zoo tour got cut short by a storm that quickly came in but was very good up until then!
View from reception area
Stayed 1 night in Jan 2025

4/10 Poor

Khekkong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I booked an animal view room however we could not see any animals from our room. There were 3 fenced sections and each has 4 rooms in it and each section has only 1 koala. So we were no able to see any animals from the room. When i asked one of the rangers about the animal, she said that 1 koala is places between 4-5 rooms. This basically means if you are lucky enough for a koala to sit in one of the trees in front of your rooms, you’ll see it otherwise you will miss out. Very disappointed at the animal view room. The only thing good about paying so much is that all proceeds go towards the animals
Stayed 1 night in Jan 2025

10/10 Excellent

Narelle

Traveled with family
Liked: Amenities
Unique hotel experience—we would have loved to have stayed longer. Our room overlooked the sanctuary area of the zoo and we watched a koala, echidnas, wallabies and other wildlife from our room. The rate included a tour of the sanctuary, which was excellent, entry to the zoo, parking, and a lovely breakfast buffet in the stunning Ma Gel restaurant. Service was excellent, staff members were friendly and helpful, the zoo is wonderful and bed was comfortable. A beautifully appointed room and special experience.
Stayed 1 night in Jan 2025