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Hotel Noorjahan Grand

3.5 star property

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Photo gallery for Hotel Noorjahan Grand

Outdoor pool, open 8:00 AM to 6:00 PM, free cabanas, sun loungers
Rooftop terrace
Front of property
Executive Double Room, City View | Minibar, in-room safe, desk, rollaway beds
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Laundry
  • Room service

Explore the area

Map
Waves 1, Ritz Tower, Dargah Gate, Sylhet, 3100
  • Shrine of Hazrat Shah Jalal
    ‪4 min walk‬
  • Shahi Eidgah
    ‪18 min walk‬
  • Osmani Museum
    ‪19 min walk‬
  • Sylhet (ZYL-Osmani Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Twin Room, City View

Executive Twin Room, City View | Minibar, in-room safe, desk, rollaway beds

Executive Twin Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Double Room, City View

Executive Double Room, City View | Minibar, in-room safe, desk, rollaway beds

Executive Double Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, Non Smoking, City View

Premium Double Room, Non Smoking, City View | Minibar, in-room safe, desk, rollaway beds

Premium Double Room, Non Smoking, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Single Room, 1 Twin Bed, City View

Business Single Room, 1 Twin Bed, City View | Minibar, in-room safe, desk, rollaway beds

Business Single Room, 1 Twin Bed, City View

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, desk, rollaway beds

Family Suite, City View

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Grand Suite, 1 King Bed, Accessible, City View

Grand Suite, 1 King Bed, Accessible, City View | Minibar, in-room safe, desk, rollaway beds

Grand Suite, 1 King Bed, Accessible, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (37)
The price is $68
per night
$86 total
includes taxes & fees
Mar 16 - Mar 17
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About this property

Hotel Noorjahan Grand

3.5-star Sylhet hotel walkable to Shrine of Hazrat Shah Jalal
This hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Noorjahan Grand offers 48 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Hotel Noorjahan Grand features an outdoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking and valet parking are available on site.

Hotel Noorjahan Grand has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Onsite venue #2 - This coffee shop specializes in international cuisine. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 6:00 PM

Property is also known as

Hotel Noorjahan Grand Sylhet
Noorjahan Grand Sylhet
Noorjahan Grand
Hotel Noorjahan Grand Hotel
Hotel Noorjahan Grand Sylhet
Hotel Noorjahan Grand Hotel Sylhet

Hotel Noorjahan Grand Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 57 reviews
Rating 8 - Good. 16 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 7 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Hazi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Nov 2024

6/10 Okay

Hameem

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good facilities. Food was not nice and the WiFi was poor.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very smelly ...i think mainly damp. Very off putting. bed sheets were not the cleanest...i think they were very old even if clean . Fridge wasn't working. Didnt get city view that i booked for . Worst of all i only found out once i checked in that ..only allowed to use the pool for 1 hr during my stay. Unbelievable...the reason i made the booking was for the pool. It was 38c that day. Yet they never mentioned that on the website ..even when checking me in they didnt mention that use was only for 1 hr. Stayed in hotels in over 30 countries yet never been told that i can use pool for only 1 hour.
Stayed 1 night in Sep 2024

6/10 Okay

Rafi

Traveled with family
Liked: Amenities, property conditions & facilities
Communication before checking in was really poor. To date I have not been contacted about my query. We even tried to phone them but they didn’t pick up. (Including Hotel.com themselves) During the stay it was not much better: we requested an additional bed/mattress (room was supposed to sleep 3) but only received this after asking twice and on the second day of our trip. We also requested for a bathrobe but this was only given to us on day 4 of our booking. Staff were friendly so no issues there but they don’t seem to respond to queries unless you ask multiple times. There seems to be a mild bed bug problem as 2/3 of us were bitten on legs and back. However I do have high praise for being mosquito free which is really hard in Bangladesh so well done! Facilities were really nice, in and out of the room; however the WiFi was atrocious to the point where 3G did a better job hotspotting my laptop than the actual WiFi and I was unable to work; definitely an area of improvement for working travellers. Food was really nice, loved the breakfast options!! The pool and skyline view were exceptions in my opinion. Can see that this hotel is on its way up to being really good but still improvements required.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jahanara

Stayed 6 nights in Jul 2024

10/10 Excellent

Jahanara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well.
Stayed 10 nights in Jul 2024

4/10 Poor

Md

Traveled with family
Liked: Cleanliness
Little bit good
Stayed 2 nights in Jun 2024

8/10 Good

Amit

Stayed 1 night in May 2024

10/10 Excellent

Ahmed

Liked: Property conditions & facilities
I enjoyed staying at the Hotel, Zakir was very attentive to my needs. The hotel is ideally located and has a very good standard. I would recommend it to others. I was a little disappointed though with the gym out of service. I guess something like this can't always be avoided.
Stayed 2 nights in Apr 2024

2/10 Terrible

Bibash

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is nothing like the photos. Hotel is completely outdated. I booked the royal double room it was so small and was not what the pictures showed. Bathroom shower floor was broken, and sink, super dirty. Place just needs renovation. Greeting from Reception was poor. Eventually they gave me much better room, transportation going to this hotel is very bad because there is construction front of the hotel. Overall I would not recommend if you’re looking for a clean place. Breakfast was decent and do not provide bottle water and have to pay. Floor Staff was very friendly and helpful.

10/10 Excellent

Jesmin

Stayed 3 nights in Dec 2023

8/10 Good

Mohammed Abu

Traveled with family
Liked: Staff & service, room comfort
Enjoyable hotel with great service
We enjoyed our stay, although the hotel is a little rough around the edges. Some of the rooms had an awful chemical smell, the noise pollution from outside was 24/7. Staff are really helpful and friendly, service from hotel staff was excellent but the hotel restaurants were very slow. Location is great for shopping trips in Sylhet.
Stayed 16 nights in Oct 2023

6/10 Okay

Md Gias

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
As mentioned in ratings.. Decent but not grand.
Stayed 12 nights in Aug 2023

8/10 Good

Motaher

Liked: Staff & service, property conditions & facilities
Was a great location Staff were very helpful
Stayed 12 nights in Aug 2023

8/10 Good

Shahin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and very enjoyable!
Overall excellent experience and enjoyable stay. Facilities - from Room (upgrade) to ‘Antalya’ dining, coffee shop and leisure were extremely good. Staff at all levels from MD to Reception, including Restaurant and Housekeeping were courteous, genuinely caring and professional.
Stayed 2 nights in Mar 2023

8/10 Good

Rayah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the noor jahan is in a prime location and was close to everything we needed. the rooftop restaurant, pool and ambiance was fantastic! however the rooms are a little run down and our toilet stopped working in the middle of the night with no mechanic available to fix it. other than that issue, we really did enjoy our stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Shifa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Rumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive service.
My overall experience was excellent. I would like to thank the hotel staff on their impeccable service. They were professional, friendly and personal in their approach especially Mamun (captain bell boy) A Sultana and the reception staff. The security person at the main door was always helpful. Overall the staff were 5*.
Rooftop restaurant
Rooftop restaurant
Stayed 16 nights in May 2022

4/10 Poor

Nurul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
...think TWICE before selecting...
My REVIEW will effects the guests who stayed untill 2021 . I stayed in 2021...and once I checked in this time... everything feels different...later I found out... MANAGEMENT has been changed . 2 points in here...NOT CLEAN and FOOD'S conditions simply UNEXCEPTIONABLE . I personally exchanged my point of views with reception and restaurant staffs...they all agreed and point theirs fingers towards NEW MANAGEMENT.
Stayed 5 nights in Apr 2022

2/10 Terrible

Aktar, clinton township

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
terrible!
Stayed 1 night in Mar 2022

10/10 Excellent

Esther

Traveled with group
Liked: Staff & service, amenities
The rooftop restaurant is really excellent, the staff and service were really great and the location is good.
Stayed 3 nights in Mar 2022

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

4/10 Poor

James

Disliked: Staff & service
Knock knock
Not very professional. At 11:30 pm there was knocking on my door. It was house keeping with a gift of potato chips and fruit. No smile in the restaurant, didn’t feel welcome
Stayed 2 nights in Jan 2022

2/10 Terrible

Ahmad, Brooklyn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor room condition and also bad smell
Stayed 1 night in Jan 2022