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Hotel Sylva

2.0 star property

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Photo gallery for Hotel Sylva

Signature Double Room | 1 bedroom, desk, free WiFi, bed sheets
Lobby
50-inch Smart TV with digital channels
Front of property
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Free WiFi
$179
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
756 W Main St, Sylva, NC, 28779
  • Place, Harris Regional Hospital
    ‪5 min drive‬
  • Place, Western Carolina University
    ‪17 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪25 min drive‬

Room options

View all photos for Signature Room

Signature Room | 1 bedroom, desk, free WiFi, bed sheets

Signature Room

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

1 bedroom, desk, free WiFi, bed sheets

Signature Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

1 bedroom, desk, free WiFi, bed sheets

Signature Double Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Sylva

Sylva hotel with free in-room WiFi
This smoke-free hotel features express check-out, a TV in a common area, and free self parking. Housekeeping is available on request.
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Hotel Sylva features express check-out and a television in a common area. Complimentary self parking is available on site.

Hotel Sylva is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 139 reviews
Rating 8 - Good. 18 out of 139 reviews
Rating 6 - Okay. 8 out of 139 reviews
Rating 4 - Poor. 0 out of 139 reviews
Rating 2 - Terrible. 0 out of 139 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Great location. Quiet. Easy walk for dining and shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Hotel Sylva several times, but this was the first time with the current owners. We love the upgrades made to the rooms - walk in shower, large vanity area beside the.sink, new furniture and in room Keurig. The property is right downtown with shopping, restaurants and bars all an easy walk away. Friday night they had music in the park across the street which was an added bonus. The check in was contactless so we never interacted with the staff face to face, but they responded quickly when I had a question about the room prior to our arrival.
Stayed 2 nights in Jul 2025

10/10 Excellent

jill

Traveled with partner
Liked: Amenities
They have done a great job with everything we have stayed there before it’s a whole lot better can’t wait to go back
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard, Cornelia

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location…great staff…already booked two more stays!
Stayed 2 nights in May 2025

10/10 Excellent

Alice, Black Mountain

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a little gem in Sylva. Had the perfect onite stay there and enjoyed walking to dinner and to the cute shops in town. Great communication re: checkin via text and very helpful and accommodating receptionist in the office. Will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

seth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Howard

Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Stayed 1 night in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lance

All was great. Perfect location. The only downside is half the room lost power.
Stayed 1 night in Jun 2025

10/10 Excellent

Amarilys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, rooms comfortable, clean and renovated.
Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel!! So clean and right in the middle of town surrounded by everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

HEATHER, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Sylva!
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean with attentive staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Wyneisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy!
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Walking distance to all you want to see and dine. Courteous staff. Room was spotless. This may be silly to some but best water pressure of any hotel room in last 40 years!
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a center point of town and we walked to Music by the creek. So fun-got to see fireflies.
Stayed 1 night in Jun 2025

10/10 Excellent

Melvin A.

Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Very clean rooms. Comfortable beds
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Amenities, property conditions & facilities
They were extremely accommodating for my request for a ground floor with parking right in front of my room. In the lobby was all kinds of extra items like Keurig creamer, sugar towels, etc., that you could come and get extra if needed they were extremely attentive. Rooms were very clean and updated. Lots of food options as well as 3 great breweries in walking distance. There is many hiking options close by!
Memorial Day
Hiking in the smokies
Stayed 1 night in May 2025

10/10 Excellent

Azure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hidden mountain gem!
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Everything was very nice. Clean, comfortable, great location, especially for walking down Main Street.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Business traveler, Traveled with family
Liked: Cleanliness, amenities
We loved our quick stop in Sylva. I loved that there was a code and no key. The communication via email and text was wonderful. The room was spotless and very accommodating. The rockers were a terrific way to rock away the stress of traveling. If you want comfort and quiet, this is the place.
From the front porch of our room.
Stayed 1 night in May 2025