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Hotel Sylva

2.0 star property

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Photo gallery for Hotel Sylva

Signature Double Room | Desk, free WiFi, bed sheets
Lobby
Hiking
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
756 W Main St, Sylva, NC, 28779
  • Harris Regional Hospital
    ‪4 min drive‬
  • Southwestern Community College
    ‪7 min drive‬
  • Western Carolina University
    ‪15 min drive‬

Room options

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room

Signature Room | Desk, free WiFi, bed sheets

Signature Room

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Sylva

Sylva hotel with free in-room WiFi
This smoke-free hotel features express check-out, a TV in a common area, and free self parking. Housekeeping is available on request.
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Hotel Sylva features express check-out and a television in a common area. Complimentary self parking is available on site.

Hotel Sylva is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Hotel Sylva Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 91 reviews
Rating 8 - Good. 16 out of 91 reviews
Rating 6 - Okay. 7 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled, so the room was immaculate. Great large TV, unique darker wall color. I like the key code entry: do t have to carry a card key. Water takes a good 10 minutes to warm up and get hot, so prepare for that. Very safe property, as the police station is across the street
Stayed 3 nights in Feb 2025

8/10 Good

Kevin

Stayed 3 nights in Feb 2025

10/10 Excellent

Freddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, renovated hotel .Short walk to dining in downtown Sylva. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Virginia

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Love that they rehabilitated an old hotel and kept it running. Recomend them putting irons in the rooms
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a wonderful part of town.

Great hotel, very clean, everything worked. Could not be more pleased. Walking distance to multiple restaurants and breweries. We highly recommend it
Stayed 2 nights in Dec 2024

10/10 Excellent

Anne, Hot Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Slyva was perfect in every way. Kind, helpful and professional staff; ideal location in a gorgeous town with incredible restaurants, breweries, coffee shops, bookstores, bars; walkable to everything, even churches! Do NOT miss this perfect hotel in this quaint, fun town! Thank you, Hotel Sylva!
Stayed 4 nights in Dec 2024

6/10 Okay

Renee

Just average

Really liked this hotel the first time i stayed, but not as much the second time. First room they tried to put me in was tiny and overlooked a stairwell and garbage. I kepy trying to check into the wrong room the second room they put me in so it took a fee tries. HVAC was really loud. Frig smelled. I would have stayed another night, but wasn't feeling it.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlie

Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Gem in Sylva NC

Absolutely love this place - newly remodeled and so clean and comfortable. Perfect for our one night stay. Convenient to shops and restaurants. The staff is fabulous. We will be back. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is on a busy street so there was street noise but it was convenient and right across the street from the county courthouse which was beautifully decorated for Christmas!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small town at its best!!

Amazing little hotel with a great view of Downtown Sylva. Easy walk to dining and shops. Great service they even called us after hours when we needed to add a night.
Stayed 2 nights in Dec 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of Sylva

Comfortable, clean, convenient.
Hotel Sylva on left at foot of Jackson Cty Library
Stayed 1 night in Nov 2024

10/10 Excellent

Francene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Really nice hotel that seems to have been recently renovated. We love the NC mountain towns and this was our first time spending a few days in Sylva. It’s right downtown so you can easily walk to the stores. Only issue we had was the downstairs neighbor was a bit sketchy. Cars and people showing up at all times of the day and night, going in and out of the room. Hotel staff addressed it quickly and professionally which we appreciated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Traveled with family
We love Hotel Sylva! Fantastic location, always clean and the best staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert, Thomasville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Older property thoughtfully remodeled. Great staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Diana

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It's not the first time staying there and I was disappointed this time because when it was time to shower (around 10 pm) I found several hairs in the shower, which is very disgusting to me. Also, the light (which was off) in the bathroom began to flicker and was hard to fall asleep, even with the closed door. I eventually fell asleep and when I woke up the light was fine, so I did not say anything about because it was no longer doing it. I really enjoy the area and always stay here, but my expectations were not met this time around. Next time I'll make it a point to inspect the room as soon as I arrive so that I can notify the front desk of any issues.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located in the heart of Sylva’s downtown!

Hotel is located in downtown Sylva great location and the bot has been remodeled and looks and feels new!
Stayed 1 night in Nov 2024

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024