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Aloft Syracuse Inner Harbor

3.0 star property

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Photo gallery for Aloft Syracuse Inner Harbor

Sports facility
Lobby lounge
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Pet friendly
$167
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
310 West Kirkpatrick Street, Syracuse, NY, 13204
  • Destiny USA
    ‪16 min walk‬
  • Armory Square
    ‪2 min drive‬
  • Landmark Theatre
    ‪2 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Premium Room, 2 Queen Beds, Corner

Pillowtop beds, in-room safe, desk, laptop workspace

aloft, Premium Room, 2 Queen Beds, Corner

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Syracuse Inner Harbor

3-star hotel in Lakefront
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Aloft Syracuse Inner Harbor offers 134 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 42-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aloft Syracuse Inner Harbor features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 732 square feet (68 square meters) include conference space. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Aloft Syracuse Inner Harbor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
W XYZ - This bar specializes in American cuisine and serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • W XYZ

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 732 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On a lake
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Sunday:
  • Bar/lounge
The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Syracuse Inner Harbor Opening June 7 2016 Hotel
Aloft Inner Harbor Opening June 7 2016 Hotel
Aloft Syracuse Inner Harbor Opening July 12 2016 Hotel
Aloft Inner Harbor Opening June 7 2016
Aloft Inner Harbor Opening July 12 2016 Hotel
Aloft Syracuse Inner Harbor Opening July 12 2016
Aloft Inner Harbor Opening July 12 2016
Aloft Syracuse Inner Harbor Hotel
Aloft Inner Harbor Hotel
Aloft Inner Harbor
Aloft Syracuse Inner Harbor Opening June 7 2016
Aloft Syracuse Inner Harbor Hotel
Aloft Syracuse Inner Harbor Syracuse

Aloft Syracuse Inner Harbor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Melina, New York

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was ok.
Stayed 1 night in Apr 2025

10/10 Excellent

Ilianette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to the a loft for my son’s birthday. Everything was very nice. The location is beautiful also and close distance to the mall.
Stayed 1 night in Jun 2025

10/10 Excellent

Noeleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic , the hotel is lovely and very central for all activities
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Shelly, Greensburg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is very comfortable! The bar opened at 5:00 pm and the bartender was awesome! He really payed attention to details! He was very kind! The front desk (all of them) in morning and night were very kind! The room was very clean and comfortable! Thank you!
Stayed 2 nights in May 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Slept here for the night after a concert. Was easy to get to from venue. Very friendly staff was happy about bar service and was able to get food from bar [wings were great] . There's a nice outdoor area to relax and the hotel lobby lounge was also great. Room was big , clean and bed was comfortable and clean. Hallways were very fragrant [I'm guessing from carpet cleaner] but it didnt bother me.. great stay and. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it.
Stayed 1 night in May 2025

10/10 Excellent

Renee

Stayed 1 night in May 2025

8/10 Good

Tara

Modern, clean
Stayed 2 nights in May 2025

2/10 Terrible

Lyndsay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location wasn’t the safest area for a mother and young daughter. The room was dirty, walls were paper thin to the point I could hear word for word conversations in several rooms on the floor. There was a family fighting not just arguing but being physical that I could hear. The situation was handled however my daughter and I got zero sleep. Parking was across the street which has a wooded area to the side of it, we had to leave while it still dark to get to a competition and didn’t feel safe walking over. There were several homeless people and addicts wandering the area. I would not stay here again, had I known this information prior I would’ve booked elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Dina

Business traveler
Encourage the workers to represent the brand more professionally. Missed opportunity to say hello, welcome the guest, answer in a pleasant manner.
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. 3 time staying from Ga
Stayed 2 nights in Apr 2025

6/10 Okay

Katy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Close to the Dome, shopping and restaurants. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was so nice. From the staff to the rooms everything was awesome!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No free airport shuttle

My only issue is that I waited at the airport for over 20 min for the shuttle that is listed in the hotels.com description but the hotel doesn't have a free airport shuttle service. That should be corrected so that others don't have the same problem. I eventually ubered it.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Stayed 2 nights in Apr 2025

10/10 Excellent

John A

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kristi

Stayed 1 night in Mar 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Tanya G

Traveled with family
Liked: Cleanliness, staff & service
Nice location. The staff was very friendly and helpful. The decor was stylish.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pkace
Stayed 1 night in Mar 2025