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Hotel Concord Syracuse, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Hotel Concord Syracuse, an Ascend Collection Hotel

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated
Exterior
Free daily continental breakfast
Fitness facility
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$98
includes taxes & fees
Jan 25 - Jan 26, 2026

Explore the area

View in a map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪19 min walk‬
  • Place, Destiny USA
    ‪6 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Concord Syracuse, an Ascend Collection Hotel

East Syracuse hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Concord Syracuse, an Ascend Collection Hotel offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a picnic area. Complimentary uncovered self parking is available on site, along with a car charging station.

Hotel Concord Syracuse, an Ascend Collection Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 105 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a smooth experience. Would stay again.
Stayed 3 nights in Sep 2025

6/10 Okay

Noel

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming, we were greeted with welcome bags for Family Weekend, parking was extremely easy too
Stayed 4 nights in Sep 2025

8/10 Good

Brian

Traveled with family
Liked: Staff & service, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

6/10 Okay

Purity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always one of the best experiences for the value

This hotel is always my go-to stay in Syracuse, NY. The rooms are plenty large and provide ample room to move around the king bed. The beds & pillows are always very comfortable. The bathrooms are sizeable and stocked with the basics. In all the rooms I have stayed in, the showers have all had excellent water pressure. The breakfast provided is better than your standard hotel muffin & coffee. Room temperature is regulated at the room AC/heating unit under the window and does a good job bringing the room to and keeping it at a desired temperature. Obviously, the side of the bed closest to the unit is cooler but not by a significantly noticeable amount. This night, however, I was disappointed because of the noise & vibration that permeated through my room. I have no clue what caused this noise & vibration but it was constant and existed all through the room. It was a constant din accompanied by a very slight room vibration. I have never experienced this prior to this night but it wasn't pleasurable. I'm not sure if it was something just this particular night or if it affects just a certain room(s). If it is a regular occurrence, the affected room(s) need to be discounted. It did not inhibit my sleep much since I sleep with ear buds. It was rather annoying while I was awake. The TV remote also did not function but I wasn't terribly disappointed in that and simply left a note for the cleaning staff.
Stayed 1 night in Sep 2025

8/10 Good

Mark

Traveled with partner
Liked: Staff & service
This hotel does its job albeit the decor is tired and the breakfast floor needs a good clean. There’s a solid coffee machine!!
Stayed 4 nights in Sep 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was horrible and nothing worked no service and no support left in 20 minutes and went somewhere else
Stayed 1 night in Sep 2025

6/10 Okay

Magdoline, New York

Traveled with family
Disliked: Amenities
no hand soap , no body wash . definitely needs an upgrade
Stayed 2 nights in Sep 2025

2/10 Terrible

Carolyn

Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

aiysha

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Colleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We paid over $700 (surge pricing for parents weekend). The whole place is dark and dirty. Previous guest food on floor. No body wash in shower. Ceiling is so low and stained. AC was so loud. Musty smell. Garbage never emptied and no housekeeping. Not even a closet - bar off the tv stand
Stayed 2 nights in Sep 2025

2/10 Terrible

rina

Disliked: Amenities, property conditions & facilities
Horrible!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kavitha

Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very comfortable and very clean!
Stayed 1 night in Sep 2025

2/10 Terrible

Tiare

I booked via Expedia. Upon arrival the receptionist requested credit card for incidentals and then proceed to say her computer wasn’t working and needed to call her boss. She called her boss on her personal mobile and proceeded to verbally give my credit card over the phone. I was not sure if this was a scam or real life. So I left because I didn’t feel safe. I contacted Expedia, explained the situation, and asked for a refund. Expedia then told me that are currently working with the property. It was a surprise that Expedia is supporting a business that does not have basic credit card security compliance.
Stayed 1 night in Sep 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, room comfort
Door did not shut properly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marilyn

Stayed 1 night in Sep 2025

10/10 Excellent

Nancy, Howard Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable
Stayed 1 night in Sep 2025

4/10 Poor

Sally

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mariia, West Springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for any reason !
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice
Stayed 6 nights in Sep 2025

8/10 Good

amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2025