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Hotel Concord Syracuse, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Concord Syracuse, Ascend Hotel Collection

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated
Lobby
Exterior
Hypo-allergenic bedding, pillowtop beds, individually decorated
Free daily continental breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • NBT Bank Stadium
    9 min drive
  • Clinton Square
    9 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Concord Syracuse, Ascend Hotel Collection

East Syracuse hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Concord Syracuse, Ascend Hotel Collection offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a picnic area. Complimentary uncovered self parking is available on site, along with a car charging station.

Hotel Concord Syracuse, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 108 out of 1001 reviews" "
Rating 2 - Terrible. 94 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Bathroom shower curtain was smelling of mildew & urine smell around toilet bowl, rest of the room was good !
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My shampoo was empty
Stayed 3 nights in Sep 2024

4/10 Poor

anneke

Business traveler
Disliked: Amenities, property conditions & facilities
I arrived at 1:15am after a looong time traveling and it took the desk 30 min to give me a room. Their “system” wouldn’t let them log in, I was so so tired and about to sleep in my rental car. - the first room I got smelled strongly like cigarettes.. I got a different one seeing as it would give me a headache. The new one still smelled like cigarettes but less. The bed was really nice and the towels were clean so it had that. The room and property need a maintenance department.
Stayed 3 nights in Sep 2024

6/10 Okay

Wa

Business traveler
Liked: Staff & service
Was Good
Stayed 2 nights in Sep 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Very quiet atmosphere, friendly and accommodating staff. We ordered door dash and it was there within 30 minutes dropped off on lobby . Would recommend Hotel Concord
Stayed 1 night in Sep 2024

6/10 Okay

Ramon

Traveled with partner
They have trucks parked lengthwise in the parking lot near the room window and they turn them on at 7:30am and they wake you up.
Stayed 2 nights in Sep 2024

6/10 Okay

scott

Liked: Cleanliness, property conditions & facilities
Thankfully the room was clean and updated. The smell of marijuana as I entered was overwhelming. The individual working at the front desk was consumed by his cell phone.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Harris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double king bedroom was clean and large enough. But there were only 2 towels (4 person room). The bathroom and water temperature was good. The wall sound barrier was bad. Breakfast was better than expected. I would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

sina

Stayed 1 night in Aug 2024

8/10 Good

Lori

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Nice place for a one night stay. Needs some freshening up. Breakfast was mediocre.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
It just did not feel clean. Very outdated. Staff was friendly enough. Breakfast very limited. Bed was not comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Annette

Traveled with group
Fine.
Stayed 1 night in Aug 2024

8/10 Good

Ravi Kiran

Liked: Cleanliness
Ok property to stay.
Stayed 11 nights in Aug 2024

4/10 Poor

Mike

Traveled with family
Disliked: Property conditions & facilities
Property was a little dumpy. Breakfast was horrible but edible
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exactly what you would expect a nice hotel room to be like. It was clean, quiet, and comfortable. I had no trouble falling asleep easily and feeling like I was safe... something I can not say for other hotels that I have been to recently.
Stayed 1 night in Aug 2024

2/10 Terrible

Martha

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was seamless. The room was clean, the bed was comfortable, and the breakfast was great. Overall this hotel has great value for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On 8/24-8/25 What made this stay stand out to me was the cleanliness and care shown to upkeep the rooms and hotel property. Any staff i came into contact with that day/evening were lovely even just passing by in the hallway during check-out. The staff member Eric went above and beyond to show hospitality and had a way to be personable with myself and my 4 year old son so there was comfortablity when my son was running around everywhere with excitement. It seems to me you have a great crew and they deserve some recognition! Thanks for the lovely stay
Stayed 1 night in Aug 2024

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service
It was way too expensive for the room we got. There were only 2 towels (no hand towels) and when we asked for more we were told we had to go get them ourselves. The room smelled humid, looked old and ugly and small. Breakfast was ok but tables were sticky and dirty. We will not be staying there again.
Stayed 1 night in Aug 2024

2/10 Terrible

mike

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a big puddle on top of the AC, I could not sleep all last night because of how noisy my neighbor was, and the breakfast didn't taste good at all as I felt that there was no effort put into it. For the price of this hotel, I would have chose anywhere else and still would have had a way better living experience.
Stayed 1 night in Aug 2024

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend. The rooms smelled musty and the toilet wouldn’t flush. Avoid!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! perfect if driving to airport
Clean, nice, comfy, decent Hot Bk, 24 hr coffee access, parking-easy/lots, Very quiet, great airport route (can avoid I-90), Joey's Italian close-awesome. Good lobby/ lot's of seating, nice laptop counter, couches, both receptionists very nice. Fridge, microwave.
Stayed 1 night in Aug 2024