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Hotel Concord Syracuse, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Hotel Concord Syracuse, an Ascend Collection Hotel

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated
Exterior
Fitness facility
Lobby
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
$97
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪8 min drive‬
  • Place, JMA Wireless Dome
    ‪12 min drive‬
  • Place, Syracuse University
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Concord Syracuse, an Ascend Collection Hotel

East Syracuse hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Concord Syracuse, an Ascend Collection Hotel offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a picnic area. Complimentary uncovered self parking is available on site, along with a car charging station.

Hotel Concord Syracuse, an Ascend Collection Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 105 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
Our room was lll
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Peter

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient to our needs, food okay, pleasant staff. Needs TLC.
Stayed 5 nights in Aug 2025

8/10 Good

Patrick, CHARLTON

Liked: Staff & service
Good price in an industrial area of Syracuse. What we expected. More than adequate
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, AC worked great on a day when it was 92 and overnight in the 70’s
Stayed 1 night in Aug 2025

2/10 Terrible

Shannon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff - Ashley was great. They are understaffed. We had to move rooms 3 times ( feces in the toilet, next room had a bathroom that had a light flickering like a seizure with no way to stop it, last room was at the end and the outside door was slamming all night). She did her very best and was so mortified.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast!!! Both parents and kids enjoyed the breakfast thank you . Only thing I think needed some work was we checked in late from traveling and around the hotel parking lot was dark need more outside lighting.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet. Staff was friendly. And the bed was very comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite, room is clean , breakfast is fine (we came at 08:20 and there wasn’t food we should wait until staff cooks, so if you want to have good breakfast go earlier, there is not so much variety of food like before , general is still good hotel
Stayed 1 night in Aug 2025

6/10 Okay

sorin

Liked: Cleanliness, property conditions & facilities
I liked that the the property was quiet and I could sleep well at night. However, I had to switch the A/C unit off, because it was very noisy. The lady who was on shift at the front desk on Sat., July 26 afternoon, was very disrespectful. I stopped at the desk to ask a question and she was on the mobile phone. She totally ignored me and continued her conversation. After 4-5 min. waiting I gave up and left. One hour later I passed by the front desk and she was again on her mobile phone. On Monday, July 28 while I was still having breakfast, the young lady who was attending the breakfast room started sweeping the floor. The rest of the personnel was fine and professional, but some of the personnel need training in order to work in the industry.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and towards each other. The room was cleaned and beds made daily..
Stayed 3 nights in Jul 2025

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice stay, breakfast was good and lots of choice. Plenty of parking. Walking distance to resturant for dinner.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Pleasant breakfast. Wonderful staff.
Stayed 1 night in Jul 2025

2/10 Terrible

trevor

Traveled with partner
Disliked: Cleanliness, staff & service
The check in took 20 minutes at 1120 pm.... and the bed sheet cover had big black marks like a dirty or greasy boot. Too late at night to get sorted. Check in ruined it for us really. We were tired and had made the booking in advance, if we hadnt - we would have gone up the street
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

Not happy at all they had a disturbance and is was a domestic. Went on for a hour this was 2:30!in the morning it woke myself and my wife the wife couldn’t get back to sleep I did call the manager and he said there was nothing he could do for me. I definitely won’t stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Haggai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2025

10/10 Excellent

Essence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the renovated rooms that had hard wood instead of carpet and loved it. The room was clean and the bed was comfy. Housekeeping kept up with keeping the bed made and the towels stocked . Front desk staff was great! Would definitely stay here again!
Stayed 6 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine, Louisville

Stayed 4 nights in Jul 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel for the price. Great shower. Nice bed. Check in employee was very nice
Stayed 1 night in Jul 2025

6/10 Okay

Angelica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a bit far from everything. Staff were very helpful and accommodating.
Stayed 3 nights in Apr 2025