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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property

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Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Exterior
Indoor pool

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Laundry
  • Air conditioning
  • Breakfast included

Explore the area

Map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Destiny USA
    ‪6 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪12 min drive‬
  • New York State Fairgrounds
    ‪14 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Mini-refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Mini-refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Liverpool-Syracuse Inn & Suites

Liverpool hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Liverpool-Syracuse Inn & Suites provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 900 square feet (84 square meters) include conference space. This Liverpool hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.

Best Western Liverpool-Syracuse Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 900 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • No elevator
  • Roll-in shower (48 inches wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 223 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 166 out of 1000 reviews
Rating 2 - Terrible. 185 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tyler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Checked in completely fine. Dropped bags off and went out. Came back to watch tv and be in the room. Room was completely dirty and tv was broken. Someone before punched it looked like. Garbage and trash on floor not vacuumed at all. Finally after arguing got a new room. The tvs worked but trash and dirty on the floor still. Sink didn’t drain, shower water was cold. Just a terrible experience. Do not book here
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Mixed feelings…
The hotel was nice, and the staff were good. However, I had some issues with my room that impacted my stay. The toilet ran all night, the couch had used bed sheets, and there were no towels in the room, so we had to call for them. I reported these issues to the front desk in the morning, and while they said they would pass the information to housekeeping, I was hoping for some kind of compensation or a partial refund as the issues were significant. Unfortunately, none was offered.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay during long trip
Easy on off interstate quick check-in, very comfortable and clean and budget friendly! The woman who was working the kitchen and helping out at the desk is a real asset To this hotel… She is pleasant and goes out of her way to assist … Should’ve gotten her name as she deserves a commendation
Stayed 1 night in Dec 2024

10/10 Excellent

Katya

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorenzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Dec 2024

6/10 Okay

Fábio, Kingston

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room itself was good, but the AC/heating system used in it is outdated. The day night were cold and although we had the heater on, often the system pumped cold air in, to level the temperature, making the entire room colder. Also, the pod tray in the coffee machine was not there and I had to engineer means to brew some coffee at 06:00AM…
Stayed 1 night in Dec 2024

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the room with the whirlpool tub and paid alot extra than a regular room to utiluze it. However, i stayed in room 128 and was extremely disappointed to find that only 4 out of the 6 jets worked. There was no pressure from the four working jets. Do not pay extra for these rooms. Get a regular room and just use the bath tub.
Stayed 1 night in Nov 2024

8/10 Good

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The pool water was green
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous. So nice, very polite. Especially the woman who served breakfast.
Stayed 3 nights in Nov 2024

8/10 Good

Lorenzo

Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Not too bad
The room was alright. Be was a little hard, checkin took a while the guy was going between computers finally was able to check us in... first room wasn't the greatest kinda dirty so we changed rooms, glad we did, was quiet and cozy and clean. Other than these things and not being able to use the pool and jacuzzi Saturday until 2 "because of a private party" that was not mentioned at checkin our stay was okay. We would stay again now that we know what to expect.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the value
Stayed 1 night in Nov 2024

8/10 Good

Doug

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception staff was pretty inefficient. One staff was on their personal phone during the whole check in process and i couldnt tell if they were talking to me or their friend. Facility was good for its value. I would stay here again
Stayed 1 night in Nov 2024

6/10 Okay

Ellen

Disliked: Property conditions & facilities
It was for personal but dirty towel left in the room. Tub didn’t drain very well and coffee pod was missing.
Stayed 2 nights in Nov 2024

2/10 Terrible

Rachael

Traveled with family
Disliked: Cleanliness
Room was dirty and dusty, no shower curtain in the bathroom, no hot water. We checked late, and went to sleep. Woke up to shower to attend a funeral and realized there was no shower curtain and went to do a bird bath and there was no hot water. In addition the door to the room, which is a fire door, did not latch properly and needed to be pulled all the way closed. When I went to the front desk, non management was great and apologetic. The manager was guilting and shaming of me for “Not reporting it the night before”. Then was “teaching” his staff about guests like me- in the open. Unprofessional.
Stayed 1 night in Oct 2024

8/10 Good

Shaun, Kincardine

Stayed 1 night in Oct 2024

8/10 Good

celeste

Traveled with family
Liked: Amenities
rooms are very spacious i had the 2 queen beds with a living are nice however i noticed the need to do some deep cleaning loke moving things around gettin underneath wiping off furniture it was decent clean but if u have a eye for crumbs dust things that some may not notice u will overall 1 to 10 i will give my experience 7 sheets were @ least a 1000 count bed was decent i only stayed a night it work perfect for tmy stay
Stayed 1 night in Nov 2024

8/10 Good

Natasha

Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and easy to use
Stayed 1 night in Oct 2024

10/10 Excellent

Sofiya

Traveled with family and small children
Liked: Cleanliness
I didn’t like how the water was cold in the pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Amenities
Lady was very nice at the check in very lovely the place was clean thou the pool could have been warmer
Stayed 1 night in Nov 2024