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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property

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Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Exterior
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Destiny USA
    ‪4 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • New York State Fairgrounds
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Mini-refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Mini-refrigerator

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Mini-refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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Exterior

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The price is $121 total
includes taxes & fees
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About this property

Best Western Liverpool-Syracuse Inn & Suites

Liverpool hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Liverpool-Syracuse Inn & Suites provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 900 square feet (84 square meters) include conference space. This Liverpool hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.

Best Western Liverpool-Syracuse Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 900 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • No elevator
  • Roll-in shower (48 inches wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 234 out of 1008 reviews
Rating 8 - Good. 232 out of 1008 reviews
Rating 6 - Okay. 200 out of 1008 reviews
Rating 4 - Poor. 161 out of 1008 reviews
Rating 2 - Terrible. 181 out of 1008 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Mary Jane

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beds were comfy. There was no microwave ( was supposed to be in the suite). No towels for the pool, or any extra for the room, dispite not being very busy.
Stayed 1 night in Feb 2025

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Donna

Did not stay the night and couldn’t get a retund. Did not want to go to the USA considering all the unrest there. We don’t feel safe.
Stayed 1 night in Feb 2025

6/10 Okay

Chelsea

Stayed 2 nights in Feb 2025

2/10 Terrible

Allyssa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, only thing that could have been better, they were seemingly out of towels all weekend and the bed was very hard
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and in nice condition, nothing really to complain about. It was a very nice stay.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Alexis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Third stay here. Could be a little cleaner but always does good at a decent price for a one night stay
Stayed 1 night in Jan 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

I always do a little cleaning when I arrive and I was pleased with how the clean the room already was. The hot water didn’t work one of the mornings but it was fixed by a decent time. The hot tub was really nice and relaxing. We had a comfortable stay and the staff was great.
Stayed 2 nights in Feb 2025

4/10 Poor

Dominic

Business traveler
Disliked: Room comfort

No hot water

No hot water in the shower.
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth Room was according to our specifications but was not very clean Hallways smelled like marijuana smoke, if this is a non smoking property, management and enforcement of that policy is very poor. Breakfast was adequate but not appetizing Lemon water in the main lobby was milky looking and clearly the fresh lemons had been left fermenting there for several days Our room’s heating and cooling system let out a loud squealing noise that was unbearable. There was no bedding available within the room for the pull out couch The pull out couch mattress was not comfortable The wifi password resulted in an error code One of the two tvs didn’t work Concerns voiced to front desk staff, alternative room requested as the squealing sound from the heat system was intolerable for sleep Only alternative room available was a king when my family needed 2 queens and the pull out. The alternative suggestion was to take the king room and we all sleep on several roll away cots within that room to accommodate our needs. Front desk said regarding the concerns, management would be in in the morning and could help us then. Mgmt did not contact us. We opted to stay in the 2 queen bed room and try to ignore the fan squealing; as the multiple cots in a king room suggestion was not helpful. After a couple hours we had to turn the unit off and sleep without heating just so we could get to sleep. The room temperature upon waking was 62 due to being unable to use the heating.
Stayed 1 night in Jan 2025

4/10 Poor

Brandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Felicia

Disliked: Staff & service
I didnt stay and they took the money off my card before check in. I cant get a refund i only did a reservation and sister was gonna pay when checked in,but she stayed somewhere else.
Stayed 1 night in Jan 2025

10/10 Excellent

Felicia

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wished bfest didn't end so soon
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and clean

Super friendly staff and clean facility!
Sky approves!
Stayed 1 night in Jan 2025

4/10 Poor

Amber

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a little disappointed, advertised a hot tub but when we got there was out of order, and unfortunately we had to change rooms due to maintenance not fixing toliet before we entered was a little disappointing unfortunately.
Stayed 1 night in Nov 2024

8/10 Good

George

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Efrain

Stayed 1 night in Dec 2024

4/10 Poor

Daitwaun

Traveled with family
Disliked: Cleanliness

Not the best service

The room I got was dirty then they had to give me a smaller. Saying they did not have the same room I paid for available. There were no clean towels in the pool . I give them 3 stars
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant And cooperative. Did not receive room service for the fore nights no clean towels after requesting them. on the forth night the desk clerk brought them to us...
Stayed 4 nights in Dec 2024