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Borgo Pantano

4.0 star property

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Photo gallery for Borgo Pantano

Courtyard
Lobby lounge
Executive Suite | Down comforters, memory foam beds, minibar, in-room safe
2 outdoor pools, pool umbrellas
Aerial view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa
  • Pet friendly
  • Pool

Explore the area

Map
Traversa Fontana Mortella, 13 int. 4, Syracuse, SR, 96100
  • Archaeological Park of Neapolis
    ‪10 min drive‬
  • Greek Theatre of Syracuse
    ‪11 min drive‬
  • Ciane River and Saline Nature Reserve
    ‪12 min drive‬
  • Syracuse (QIC)
    ‪23 min drive‬

Room options

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Down comforters, memory foam beds, minibar, in-room safe

Junior Double or Twin Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down comforters, memory foam beds, minibar, in-room safe

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Down comforters, memory foam beds, minibar, in-room safe

Executive Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Down comforters, memory foam beds, minibar, in-room safe

Classic Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Down comforters, memory foam beds, minibar, in-room safe

Family Suite

  • 645 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | Down comforters, memory foam beds, minibar, in-room safe

Luxury Suite

  • 646 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Down comforters, memory foam beds, minibar, in-room safe

Double or Twin Room

  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Front of property - evening/night

Algila' Ortigia Charme Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (789)
The price is $220
per night
$253 total
includes taxes & fees
Mar 14 - Mar 15
Algila' Ortigia Charme Hotel

About this property

Borgo Pantano

4-star Syracuse hotel with restaurant
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Borgo Pantano offers 30 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. 22-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Borgo Pantano features a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. For a surcharge, an area shuttle within 7 km is available to guests. Complimentary self parking is available on site.

Borgo Pantano has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Borgo Pantano has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge) up to 7 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Piano
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1861
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT089017A1SESTQHF7

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Borgo Pantano
Borgo Pantano Hotel
Borgo Pantano Hotel Syracuse
Borgo Pantano Syracuse
Hotel Borgo Pantano Sicily/Syracuse, Italy
Hotel Borgo Pantano Sicily/Syracuse
Borgo Pantano Hotel
Borgo Pantano Syracuse
Borgo Pantano Hotel Syracuse

Borgo Pantano Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 224 out of 264 reviews
Rating 8 - Good. 35 out of 264 reviews
Rating 6 - Okay. 5 out of 264 reviews
Rating 4 - Poor. 0 out of 264 reviews
Rating 2 - Terrible. 0 out of 264 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shreya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was excellent! Very close to town but beautiful property. We were only able to stay one night, but breakfast was wonderful. A huge spread was laid out and you didn’t know where to go to first. Staff was very friendly and extremely helpful. Rooms were very Clean I would highly recommend this place if you’re visiting Syracuse
Stayed 1 night in Aug 2024

10/10 Excellent

Catalin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Small enough not to feel the crowds. Excellent service. Excellent breakfast. Highly recommended.
Stayed 3 nights in Jun 2024

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We relied on reviews to stay at this property. Along the way, the road there made us skeptical as to what to expect. However, following the signs and arriving at the white gates opened us up to paradise. There are 2 pools, one salt with a jacuzzi, and the other enormous and elegant, complete with bar service. There is a fabulous restaurant on site, and a menu of spa services. Our room had a little outdoor patio and was clean and charming. Also, the complimentary breakfast was to die for! Our thanks to Jiuce and her wonderful staff. We will definitely be back again!
Stayed 2 nights in May 2024

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities — pool, table tennis, gym. Rooms were comfortable, although not spacious. Very good breakfast, with incredible variety and quantity of items on the buffet — although some items did not seem to be freshly made every morning. Would have been nice to have had homemade jams, rather than the packaged kind. Overall, very good service (especially front desk welcome, with very useful briefing on the resort and tips for visiting sights in the areas). Breakfast service was marred by odd delays in getting our coffee. Please note that resort is about 20 minutes drive from Ortigia, partly through potholed and narrow country roads. It’s a peaceful setting, but not close to dining options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 3 nights, the hotel is modern very clean and comfortable with very professional and helpful staff. All set in beautiful relaxing surroundings. The location is conveniently located to reach Siracusa with a shuttle service to the city (book @ €15 return x room). The breakfast was very good with a very extensive selection to choose from and along with the restaurant service helpful with pleasant atmospher. The large pool is beautiful, well maintained and a plesure to swim in. The staff are very attentive and their knowlede of the area excelant and very helpful. All in all a great experience so we would happily stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Chacea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most incredible properties to stay at in eastern Sicily! Staff was charming and welcoming. Super informative of the surrounding area. Spaces all over the property to enjoy. Cannot rant and rave enough about this place!! AMAZING!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered in Borgo Pantano
Lovely property filled with orange trees and flowers. The resort and spa made it a truly relaxing stay. Wonderful buffet breakfast! Shuttle into the city was convenient. The staff was extremely accommodating and professional.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borgo Pantano fully deserves all its exceptional ratings - the owners and staff were wonderful, the food was excellent, the swimming pool is fantastic, it is very family friendly and they really have thought of everything. Great value too (earlier in our holiday we stayed in a hotel double the price and Borgo Pantano beat it hands down across many areas) - love this place!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast and best service ever
I had really good experience at this hotel. Breakfast was the best one I've ever had at any restaurant over the world. There are so many kinds of Italian food and could not try all only for 3days. Unfortunately my son got heat stroke but the staffs were so kind to help us out for whole day. We could not enjoy Sicily as much as expected, but this hotel made our holiday very special and unforgettable.
Stayed 3 nights in Jun 2022

6/10 Okay

susan

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Stayed 14 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous grounds, particularly the swimming pool, nice rooms. Staff extremely helpful. Breakfast is stunning! Downside is the location as it's 15 minutes away from Ortigia. The hotel can arrange a taxi but they charge 10 euros (which isn't bad) but the timings of it aren't convenient. If you hire a car then it's perfect!
Stayed 14 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

graziella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Jyoti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Assolutamente perfetto,
Stayed 2 nights in Jul 2019

10/10 Excellent

Paul, Guildford, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff without exception were friendly, welcoming and generally 1st class
Stayed 13 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so lovely that upon arrival we signed up for an extra night! Thank you so much to the lovely owner and her fantastic team. Wow!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was large beautiful and never crowded. Breakfast was brilliant-best I ‘ve ever had in an hotel
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. Chilled and relaxed environment. Staff super helpful and welcoming. Delicious and plentiful breakfast. Lots of places to lounge in garden or by the pool. You will need a car as it’s quite remote.
Stayed 7 nights in May 2019

10/10 Excellent

Sandra K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience in Siracusa
Beautiful hotel with magnificent grounds and accomations. Welcoming, helpful staff made us feel very welcome! Food was amazing and the owner was so gracious and kind!
Stayed 2 nights in May 2019