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Cicero Grand - Syracuse North

2.5 star property

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Photo gallery for Cicero Grand - Syracuse North

Free daily continental breakfast
Relax and unwind by the pool, where you can swim laps or socialize with friends.
Stunning hotel building with a modern design, featuring large windows and a covered entrance.
Stay fit and active with our well-equipped gym featuring treadmills, stationary bikes, and weight machines.
Relax in a serene space with a large bed, a bedside table, and a framed landscape painting.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪16 min drive‬
  • New York State Fairgrounds
    ‪17 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 2 Queen Beds

8.0 out of 10
Very good
(34 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 396 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite

7.4 out of 10
Good
(10 reviews)
  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

8.0 out of 10
Very good
(12 reviews)
  • 462 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Enjoy a convenient buffet experience with multiple self-service stations offering a variety of food options.

Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1005)
$155 nightly
The price is $155 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

About this property

Cicero Grand - Syracuse North

Cicero hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Cicero Grand - Syracuse North features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and 3 meeting rooms. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Cicero Grand - Syracuse North is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number Choice Hotels

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 101 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a very quiet area, and convenient to the interstate.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

3 star

Quick overnight. Disappointed pool was closed even though sign at desk said open. Did not use gym. Deluxe Suite room was roomy with a love seat sized sofa. Bed was comfortable. HVAC system was loud. Fridge in room clean with mini freezer. No safe. Bathroom roomy, water pressure good. Had to get an extra towel for floor as there was no mat for the bathroom floor. Included breakfast was just okay. Watery eggs, paper thin odd tasting bacon but did have make your own waffles, yogurt and apples. Value for money good. Service was friendly. They are undergoing renovations and will be transitioning to a Marriot soon.
Stayed 1 night in Apr 2025

6/10 Okay

Marie-Claire

Traveled with partner
Liked: Staff & service
It was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, room comfort

My worst experience.

Pull out beds were uncomfortable, and broken. Breakfast was poor quality eggs were salty, sausage was rubbery, got a bagel with mold on it. Under staffed. Workers were really friendly and did work hard to deal with the issues. By far the worst experience I have had.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jackeline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The evening staff was great; however, this was not a pleasant stay.The room was so dirty and old, it seemed as if no one had clean it after the previous guest. This was definitely not worth almost 300 dollars per night. I wanted to go home so badly! The great thing was the staff that came to clean the room right away and the bed, it was quite comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Daibelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Leslie

Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our floor was under construction… bare dirty floors in the common area on the 3rd floor. Sticky tack/glue near room door that you had to step on each time. Room number was written in a sharpie by our door. We had someone knock on door because they thought we were their unit because door numbers were hard to read. Felt somewhat unsafe and unclean because of it. Not what you expect for $230 per night.
Stayed 2 nights in Mar 2025

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Serviceable but not great

We got off on the wrong foot with check-in. Not that it was bad but the attendant was not friendly or helpful. We weren't pointed in the direction of the elevators or told what time breakfast would be, pool hours, etc. The pool was very small. Breakfast left much to be desired, even for a continental breakfast. No cereal, no milk, no muffins or pastries. We really just use the hotel for sleeping and breakfast, so we're not looking for top tier hotel options, but a good breakfast makes or breaks the stay for me. And this was a deal breaker.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at hotel. It's going through renovations with new owner and is understaffed, however, my room was clean and comfortable. The staff that are there are pleasant and the complimentary breakfast is good.
Stayed 4 nights in Mar 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked, pool was disgusting. I confirmed a double queen and was given a single king. Unacceptable for the price.
Stayed 1 night in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, breakfast was good and staff was very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauriedee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love staying here! My daughters and I choose this hotel quite a bit!
Stayed 1 night in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025