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Cicero Grand - Syracuse North

2.5 star property

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Photo gallery for Cicero Grand - Syracuse North

Reception
Indoor pool
Exterior
Reception
Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪16 min drive‬
  • New York State Fairgrounds
    ‪17 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Accessible, Non Smoking

  • 396 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Suite

  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

  • 462 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Inn & Suites Liverpool - Syracuse

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (373)
$126 nightly
The price is $126 total
includes taxes & fees
Comfort Inn & Suites Liverpool - Syracuse

About this property

Cicero Grand - Syracuse North

Cicero hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Cicero Grand - Syracuse North features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and 3 meeting rooms. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Cicero Grand - Syracuse North is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number Choice Hotels

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 99 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lindsay

Traveled with family
The hotel was decent but they didn’t give any towels or change the garbage throughout our stay. They did mention that the beds would not be made or cleaning of our room during our stay but to not give fresh towels, or change the garbage was a bit shocking. They didn’t even give addition toilet paper we only noticed when we ran out and had to ask for more toilet paper.
Stayed 2 nights in Feb 2025

6/10 Okay

Scott

I liked the staff. I was a little upset about expedia charging me tax when i was traviling for the collage tax examp. And the management could not do anything. At the moment expedia customer service does nothing to help
Stayed 5 nights in Feb 2025

8/10 Good

Milton

Traveled with family
Liked: Staff & service

Good Stay

This is a pretty decent place to stay on a budget. My experience was good
Stayed 2 nights in Feb 2025

4/10 Poor

Hector

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lied to from the start

Well from the time I checked in there were issues. The room we paid to guarantee it was given away. We then had to switch to a different room where 1 of our children had to sleep on a comforter on the floor. Then we were told the manager would be in when we checked out in the morning and she wasn’t. Then the manager said she was going to give me a discount which still have not received and this was almost 2 weeks ago now. I tried calling and keep getting told she’s not available. Don’t lie to guests if you want them to come back. I’ve stayed here numerous times under the old name it had and now we’re not going back.
Stayed 1 night in Feb 2025

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was leaking and third floor had a lot of black mold by the stair well
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessie

Stayed 1 night in Feb 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely disgusting

It was absolutely disgusting! The front desk person did not fix the issue. We requested towels and her to look at the room. She never showed. The pool had a ring of grim around it that people scratched their names in. There was a ring of grim in the bathtub. Sticky stuff all over the floor. There was trash in the couch and grapes all over floor. My daughter found small round shaped candy on the floor. Stained dirty couch. Please look at the pictures.
Bathtub ring
Floor by garbage can
In couch
Couch cushion
Stayed 1 night in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice 50th birthday

I stayed at Cicero grab food(1) one night with since friends for a night away to celebrate my 50th birthday. I booked my room online with no issues by brother on the other hand waited until we got to girl to decide he wanted his own room. There was a lil bump on the road doing sick because he didn't have a credit card. Needles to say things for a lil confusing but the lady at the front desk made the checking in not as stressful and no one got worked up or agitated. We all had a great night with no issues.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cicero Grand was great and easy to get to. No complaints.
Stayed 1 night in Feb 2025

2/10 Terrible

Eva

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sunchild Russell

Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Tamatha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 1 night in Jan 2025

6/10 Okay

Eric

Stayed 1 night in Jan 2025

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely book again
Stayed 1 night in Jan 2025

2/10 Terrible

Srinivasa, Clifton Park

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
They took 45 minutes to check in, no TV remote and no information on how to call service desk & WIFI. Overall I don’t recommend this hotel
Stayed 1 night in Jan 2025

2/10 Terrible

Ahshanaye

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Kristy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 8 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness
.i6l7lll
Stayed 1 night in Jan 2025

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ok

Not a bad place to stay but definitely needs updating
Molding missing
Molding missing
Molding missing
Molding missing
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Poor housekeeping and lack of maintenance.

The desk clerk was very friendly, the first room when I checked in was not clean at all. The second room was better but the TV did not work and the couch went to the floor when I sat on it. The second room was clean and way more presentable. Pictures are from the first room that I checked in at 6:30pm on a Tuesday evening.
Stayed 1 night in Jan 2025