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Courtyard Syracuse Downtown At Armory Square

3.0 star property

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Photo gallery for Courtyard Syracuse Downtown At Armory Square

View from property
Premium bedding, desk, iron/ironing board, free rollaway beds
Bar (on property)
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Gym

Explore the area

Map
300 West Fayette Street, Syracuse, NY, 13202
  • Armory Square
    ‪2 min walk‬
  • Museum of Science and Technology
    ‪2 min walk‬
  • Landmark Theatre
    ‪5 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free rollaway beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 591 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Suite, 1 Bedroom, Non Smoking

  • 591 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free rollaway beds

Room, 2 Queen Beds (Hearing Accessible)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Courtyard Syracuse Downtown At Armory Square

3-star hotel in Downtown Syracuse
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard Syracuse Downtown At Armory Square offers 102 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard Syracuse Downtown At Armory Square features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available onsite for a surcharge. A total renovation of this property was completed in April 2024.

Courtyard Syracuse Downtown At Armory Square is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 2.50 to 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 9.00 per person
  • Covered self parking fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Armory Square
Courtyard Armory Square Hotel
Courtyard Armory Square Hotel Syracuse Downtown
Courtyard Syracuse Downtown Armory Square
Courtyard Syracuse Downtown Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Syracuse
Courtyard Syracuse Downtown At Armory Square Hotel Syracuse

Courtyard Syracuse Downtown At Armory Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 306 out of 577 reviews
Rating 8 - Good. 175 out of 577 reviews
Rating 6 - Okay. 51 out of 577 reviews
Rating 4 - Poor. 30 out of 577 reviews
Rating 2 - Terrible. 15 out of 577 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Customer service rep named Courtney was outstanding. Very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay there again
We checked in @5. Our front desk employee was awesome! I didn’t get her name. Location was excellent to Landmark Theatre. Loved the Penny Pub and the Chinese restaurant across the street
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, very helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean property!
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth, New London

Business traveler
This hotel has a very calming design and ambiance; I really liked the style of the decor. Very nearby across the street and around the corner there are several good dining options. However, this is the first time I have ever experienced an allergic reaction of some sort to a hotel room. Not sure if it was the bedding or the air conditioning... every morning woke up super stuffy, sneezy, puffy and with very bloodshot eyes. I requested new hypoallergenic bedding to see if it would make a difference (it didn't) and the staff didn't seem to know if they had options... When I got back to my room after dinner, a pile of new pillows and blankets had been tossed on top of the existing bedding. No new sheets, and the pillowcases were tossed on top of the pillows, and only one of the three pillows was actually hypoallergenic. Now I'm perfectly capable of making a bed but I don't think it's unreasonable to have expected that the hotel staff would've changed out the bedding, and made the bed with fresh sheets? Oh well, the new bedding didn't help anyway, so maybe it was the A/C. Either way, this hotel wasn't terrible, and the design is really lovely, but I don't think I would stay there again because of this experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ross

Stayed 2 nights in Oct 2024

6/10 Okay

Lynda

Stayed 1 night in Oct 2024

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
Conveniently located near Armory Square and several great restaurants. However, the hotel was dated and our room was average at best. Both queen size beds were lumpy and uncomfortable. The bathroom was dirty with a sticky floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Gerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Armory Square
Upon arrival, I was told that there was only one room reserved for me, even though I had reserved two rooms (and had record of it). Otherwise, the hotel was very nice and conveniently located near several restaurants.
Stayed 1 night in Oct 2024

4/10 Poor

Patricia

Traveled with partner
Disliked: Amenities
For what we paid I felt like it was really underwhelming and subpar. Our rooms weren't turned over daily, little amenities like parking and even just morning coffee options were very limited (in some cases there weren't options) In truth I found the experience really disappointing
Stayed 3 nights in Oct 2024

8/10 Good

Amy

Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Fitness equipment need to be fixed or replaced
Stayed 2 nights in Sep 2024

2/10 Terrible

Louie

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First, 303 was a complete disaster. Bed was unmade when I walked in together with my 67 yr old father and 8 year old daughter. Wet towels on tub, tissue on the floor and towels are scattered in the bathroom. I booked a room with a sofa bed 603 the room that was given to us next did not have it. I asked for military discount, Vermona the night clerk said to talk the morning shift people. I spoke with Kristin, very unhelpful. I spoke with Tim the manager. He said he’s going to talk to expedia for compensation and it should’ve been yesterday but I never saw him. All he gave me was free parking for 3 days and I did not even park my vehicle there the entire time because I had to take care of my newborn baby that got admitted in a hospital nearby which is why I booked a hotel. I WANT A REFUND FOR THIS HORRIBLE EXPERIENCE.
Stayed 3 nights in Aug 2024

8/10 Good

Bari

Traveled with family
Liked: Cleanliness, property conditions & facilities
Armory square is trying hard to modernize Syracuse it still needs support. It doesn’t feel safe.
Stayed 2 nights in Aug 2024

8/10 Good

Blythe

Liked: Cleanliness, room comfort
Couple's night away
Overnight after a concert - got there at 11:20 pm. Staff outside smoking pot, girl at counter nice, but no info or discussion re: room/amenities/bkfst. Area behind the desk dirty & open cupboards, litter everywhere behind it. Room large & reasonably comfortable, though carpets feel like outdoor turf & bed/couch are hard. Shower & soaps okay, but conditioner holder broken off wall & just left in shower unfixed, grout in wall of shower tiles covered in orange fungus. "Keurig" really just mini single coffee pot. Quiet room, nothing special.
Stayed 1 night in Aug 2024

6/10 Okay

Alana

Traveled with family
Liked: Staff & service, amenities
We have stayed here in the past and really enjoyed it. The hotel is conveniently located within walking distance of attractions like the art museum, Museum of Science and Technology, and some of our favourite restaurants. This time, the facility and our room were less clean than usual. We were also kept awake by street noise for most of the night. I think the cleanliness problem was probably a one-off as we have had good experiences in the past, but if you are staying here on a weekend night, especially with children, ask for a room on a higher floor not facing the street.
Stayed 1 night in Aug 2024

8/10 Good

Minerva

Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

JULIE

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Erik, Norwich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to off the highway. Comfortable bed, clean room, nice bathroom and room layout gave us plenty of room to move around
Stayed 1 night in Jul 2024

2/10 Terrible

Alexandre

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor of the room had stuff from the previous customer, I received 3 invoices for 1 night for the parking and no breakfast available after 10 AM and the women at the desk don’t advise !!! I don’t recomend this hôtel!
Stayed 1 night in Jul 2024