Courtyard Syracuse Downtown At Armory Square

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard Syracuse Downtown At Armory Square

Exterior
Exterior
Premium bedding, desk, iron/ironing board, free rollaway beds
Breakfast and dinner served, American cuisine
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
300 West Fayette Street, Syracuse, NY, 13202
  • Armory Square
    2 min walk
  • Museum of Science and Technology
    2 min walk
  • Landmark Theatre
    5 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    9 min drive

Room options

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 591 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 591 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Courtyard Syracuse Downtown At Armory Square

3-star hotel in Downtown Syracuse
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard Syracuse Downtown At Armory Square offers 102 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard Syracuse Downtown At Armory Square features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available onsite for a surcharge. A total renovation of this property was completed in April 2024.

Courtyard Syracuse Downtown At Armory Square is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 2.50 to 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 9.00 per person
  • Covered self parking fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Armory Square
Courtyard Armory Square Hotel
Courtyard Armory Square Hotel Syracuse Downtown
Courtyard Syracuse Downtown Armory Square
Courtyard Syracuse Downtown Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Syracuse
Courtyard Syracuse Downtown At Armory Square Hotel Syracuse

Courtyard Syracuse Downtown At Armory Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 305 out of 572 reviews" "
Rating 8 - Good. 173 out of 572 reviews" "
Rating 6 - Okay. 50 out of 572 reviews" "
Rating 4 - Poor. 29 out of 572 reviews" "
Rating 2 - Terrible. 15 out of 572 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Fitness equipment need to be fixed or replaced
Stayed 2 nights in Sep 2024

2/10 Terrible

Louie

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First, 303 was a complete disaster. Bed was unmade when I walked in together with my 67 yr old father and 8 year old daughter. Wet towels on tub, tissue on the floor and towels are scattered in the bathroom. I booked a room with a sofa bed 603 the room that was given to us next did not have it. I asked for military discount, Vermona the night clerk said to talk the morning shift people. I spoke with Kristin, very unhelpful. I spoke with Tim the manager. He said he’s going to talk to expedia for compensation and it should’ve been yesterday but I never saw him. All he gave me was free parking for 3 days and I did not even park my vehicle there the entire time because I had to take care of my newborn baby that got admitted in a hospital nearby which is why I booked a hotel. I WANT A REFUND FOR THIS HORRIBLE EXPERIENCE.
Stayed 3 nights in Aug 2024

8/10 Good

Bari

Traveled with family
Liked: Cleanliness, property conditions & facilities
Armory square is trying hard to modernize Syracuse it still needs support. It doesn’t feel safe.
Stayed 2 nights in Aug 2024

8/10 Good

Blythe

Liked: Cleanliness, room comfort
Couple's night away
Overnight after a concert - got there at 11:20 pm. Staff outside smoking pot, girl at counter nice, but no info or discussion re: room/amenities/bkfst. Area behind the desk dirty & open cupboards, litter everywhere behind it. Room large & reasonably comfortable, though carpets feel like outdoor turf & bed/couch are hard. Shower & soaps okay, but conditioner holder broken off wall & just left in shower unfixed, grout in wall of shower tiles covered in orange fungus. "Keurig" really just mini single coffee pot. Quiet room, nothing special.
Stayed 1 night in Aug 2024

6/10 Okay

Alana

Traveled with family
Liked: Staff & service, amenities
We have stayed here in the past and really enjoyed it. The hotel is conveniently located within walking distance of attractions like the art museum, Museum of Science and Technology, and some of our favourite restaurants. This time, the facility and our room were less clean than usual. We were also kept awake by street noise for most of the night. I think the cleanliness problem was probably a one-off as we have had good experiences in the past, but if you are staying here on a weekend night, especially with children, ask for a room on a higher floor not facing the street.
Stayed 1 night in Aug 2024

8/10 Good

Minerva

Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

JULIE

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Erik, Norwich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to off the highway. Comfortable bed, clean room, nice bathroom and room layout gave us plenty of room to move around
Stayed 1 night in Jul 2024

2/10 Terrible

Alexandre

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor of the room had stuff from the previous customer, I received 3 invoices for 1 night for the parking and no breakfast available after 10 AM and the women at the desk don’t advise !!! I don’t recomend this hôtel!
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvain

Traveled with group
Disliked: Cleanliness
Need best cleaning
Windows very dirty. Almonds from last customer on the carpet. Glass shower all dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Joniran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ann M

Friendly staff, new looking rooms, but sticky goo on nightstand and tissues looked like they had been shoved back in the container. Footprints on the bathroom floor likely from stepping on it after moppinf
Stayed 1 night in Jul 2024

8/10 Good

tymyre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Traveled with partner
Disliked: Cleanliness, staff & service
Unfortunately it was just a poor experience .Booked a King and received a double Queen directly outside the bars.No remote for tv.Next day asked for a King room Checked online first .to be sure there were vacancies.Front desk said yes it would not be a problem.Came back later and we had not been moved.We then got jammed into a handicapped room that had full recycling bin , garbage and pink mold in shower. Also all the plugs had been removed at back of tv. Nobody cared about any of it. People working the breakfast cafe were great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christina

Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Stayed 2 nights in May 2024

10/10 Excellent

JAMES, Rumford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and cleanlinlees
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the desk was extremely friendly and made me feel welcomed. I’m not sure what her name was, but she was a woman with short blonde hair.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
To be honest, it was a lot better than I expected. I feel like the photos made it look outdated but the rooms were modern and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Peggy Sue

Traveled with family
Liked: Cleanliness, amenities
Great hotel. Walking distance to restaurants and shops.
Stayed 2 nights in May 2024