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Courtyard Syracuse Downtown At Armory Square

3.0 star property

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Photo gallery for Courtyard Syracuse Downtown At Armory Square

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1 bedroom, premium bedding, desk, iron/ironing board
Exterior
Daily full breakfast for a fee
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Gym
  • 24/7 front desk
$178
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
300 West Fayette Street, Syracuse, NY, 13202
  • Armory Square
    ‪2 min walk‬
  • Landmark Theatre
    ‪5 min walk‬
  • Destiny USA
    ‪3 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 591 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 591 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Marriott Syracuse Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,001 reviews
Marriott Syracuse Downtown

About this property

Courtyard Syracuse Downtown At Armory Square

3-star hotel in Downtown Syracuse
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard Syracuse Downtown At Armory Square offers 102 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard Syracuse Downtown At Armory Square features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available onsite for a surcharge. A total renovation of this property was completed in April 2024.

Courtyard Syracuse Downtown At Armory Square is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 2.50 to 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2024
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 9.00 per person
  • Covered self parking fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Armory Square
Courtyard Armory Square Hotel
Courtyard Armory Square Hotel Syracuse Downtown
Courtyard Syracuse Downtown Armory Square
Courtyard Syracuse Downtown Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Hotel
Courtyard Syracuse Downtown At Armory Square Syracuse
Courtyard Syracuse Downtown At Armory Square Hotel Syracuse

Courtyard Syracuse Downtown At Armory Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 622 reviews
Rating 8 - Good. 187 out of 622 reviews
Rating 6 - Okay. 56 out of 622 reviews
Rating 4 - Poor. 33 out of 622 reviews
Rating 2 - Terrible. 17 out of 622 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Anthony, Denville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived on my room and the floor in the entryway had two saturated spots. Also the made bed had a soaking wet hand towel on it. I called up the front desk and reported it immediately to let them know that we didn't get the front the floor wet and that the bed needed. The sheet changed as we walked in and they never came up to change the sheet or check the issue
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Amy

Stayed 1 night in May 2025

6/10 Okay

Paulette

Traveled with family
Lack of communication - room was not cleaned - towels not replenished - front desk staff lacked communication skills
Stayed 2 nights in May 2025

4/10 Poor

Angela

Stayed 1 night in May 2025

2/10 Terrible

John

Disliked: Staff & service

Do NOT stay here

The girl at check in had no personality and was rude as we were 1/2 hour early. I stay in hotels all around the world. When people are coming to a hotel they have traveled a distance and are tired. Your staff needs to be schooled on how to welcome their guests. HORRIBLE customer service
Stayed 2 nights in May 2025

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rosalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very respectful.
Stayed 1 night in May 2025

8/10 Good

Jeremy

Stayed 1 night in May 2025

8/10 Good

James

Liked: Amenities
Very welcoming, attentive staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean updated. Close to the Dome
Stayed 2 nights in Apr 2025

6/10 Okay

Stephanie

It was a bit loud
Stayed 1 night in Apr 2025

10/10 Excellent

marci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff was not very pleasant. Otherwise clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

Our stay was very nice. The staff were very courteous, friendly and helpful. I thought the Bistro would have been more like a restaurant. It would gave been nice if they offered a breakfast buffet like other hotel chains.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Stayed 1 night in Mar 2025

8/10 Good

Timothy

Stayed 3 nights in Apr 2025

8/10 Good

John, Canandaigua

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Nice place and very nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good local bars and restaurants
Stayed 1 night in Mar 2025

6/10 Okay

THORNA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location is amazing for a visit to Syracuse University, but the front desk staff one person in particular just wasn't helpful every time she was approached via phone or in person. When asked to check in 3-4hrs early coming off a redeye, her immediate response was no. I responded the hotel isn't sold out so why not. She responded well a room may not be ready. Which absolutely makes no sense, if the hotel isn't sold out..Then when I called down and informed whomever answered the phone that I was ready for our room to be cleaned, I was told by the her that I can't have my room cleaned today. When I said I informed them last night that I would like to have my room cleaned, which you have to do, due to covid...although covid has come and gone... she told me one minute and put me on hold. Then came back and said ok, I see your on the list. The appropriate thing to do is check the list first oppose to just telling me no. I want nothing to do with anyone with that type of disposition. On a 3rd attempt to ask about a place for brunch on Sunday, I wanted to get her opinion and the hours of the place and no help there either. In fact she said she doesn't do that type of service and I said what like concierge and she said yes. I understand this isn't 4 Seasons, but no one like this should be working in hospitality..period! If Syracuse is our school, I will never stay at this hotel again..NEVER!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds can use some work. Very hard and pillows have zero support. Otherwise stay was first class.
Stayed 1 night in Mar 2025

8/10 Good

cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025