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Cresthill Suites Syracuse

3.0 star property

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Photo gallery for Cresthill Suites Syracuse

Free daily buffet breakfast
Seasonal outdoor pool
Property grounds
Free self parking
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
$89
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
6410 New Venture Gear Dr, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪2 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite King

Studio Suite King | 1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite King

8.6 out of 10
Excellent
(27 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Studio w/ Full Pull Out Couch

Two Queen Studio w/ Full Pull Out Couch | 1 bedroom, desk, blackout drapes, iron/ironing board

Two Queen Studio w/ Full Pull Out Couch

8.2 out of 10
Very good
(28 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, desk, blackout drapes, iron/ironing board

Two Bedroom Suite

7.6 out of 10
Good
(27 reviews)
  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite w/ Full Pull Out Couch

One Bedroom Suite w/ Full Pull Out Couch | 1 bedroom, desk, blackout drapes, iron/ironing board

One Bedroom Suite w/ Full Pull Out Couch

8.0 out of 10
Very good
(90 reviews)
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

8.4 out of 10
Very good
(6 reviews)
  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Cresthill Suites Syracuse

3-star East Syracuse hotel close to Brooklawn Golf Course
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Cresthill Suites Syracuse features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

Cresthill Suites Syracuse is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The seasonal pool will be open from June 01 to September 01
Only registered guests are allowed in the guestrooms

Property is also known as

Cresthill
Cresthill Suites
Cresthill Suites Condo
Cresthill Suites Condo Syracuse
Cresthill Suites Syracuse
Cresthill Syracuse
Syracuse Cresthill Suites
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Suites Hotel
Cresthill Suites Syracuse Hotel
Cresthill Suites Syracuse East Syracuse
Cresthill Suites Syracuse Hotel East Syracuse

Cresthill Suites Syracuse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 478 out of 1152 reviews
Rating 8 - Good. 296 out of 1152 reviews
Rating 6 - Okay. 195 out of 1152 reviews
Rating 4 - Poor. 101 out of 1152 reviews
Rating 2 - Terrible. 82 out of 1152 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Angel

Stayed 1 night in Aug 2025

4/10 Poor

Angela

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place was dirty, the bathroom door was broken so you couldn’t shut it all the way and the place smelled like food. The smell didn’t go away it was there for the entire time.
Stayed 1 night in Aug 2025

4/10 Poor

Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ginny Slahetka RI

We booked 8/20-8/23. We checked out a day early. And we had already paid for it. I got the bill from Expedia for 1000 plus dollars the service terrible. You have to ask for housekeeping otherwise you don’t get it. 3 days ridiculous. Nothing !! I asked for housekeeping On Friday and when I returned in the evening nothing was done ! I went to speak to guy at desk and he said he couldn’t help me no effort to even try to assist me. I told the girl Saturday morning we were leaving a day early because of the many issues. She said I’m so sorry. And that was it no effort to make things better. So they obviously don’t care about the customer service. The place was dumpy. Dirty linen left on floor in hallway by our room. I made my own bed every day. For the price was ridiculous. I do not feel I should pay for 8/23 I should be credited stayed there 3 years ago. Was nice has gone downhill please advise on how to get my credit for 8/23. I even bought the insurance Wish I took photos. 8/10 for crest hill suites is a total lie
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet hotel. Would stay again. Room was a little light on paper products. We asked for the bedding for the pull out bed. Overall a great hotel option.
Stayed 1 night in Aug 2025

10/10 Excellent

Laniece

Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Carolyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Disappointed by the Cleanliness

I’ve never written a review before, but this time I felt I had to. I had seen other comments about the poor cleanliness of this place, but I didn’t expect it to be as bad as they said. Unfortunately, it really was.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good suite for the price would stay again
Stayed 5 nights in Aug 2025

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pro: Showers were high pressure and volume, beds comfortable, Cons: smelled like pets, sheets didnt fit bed, shabby workmanship (caulking, painting, etc.), kitchen not equiped for use.
Stayed 3 nights in Aug 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that pool was closed
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Stayed 1 night in Aug 2025

4/10 Poor

Ruslan

Liked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Iryna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Continuously running out of food for breakfast and supplies Hallways dirty, dated furniture. Just buy a good vacuum.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Eungkyu, Jericho

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, friendly, helpful staff. Excellent FREE breakfast! I've been staying here consistently for 5 years coming up from Brooklyn NY to help my daughter with her college housing needs ⭐⭐⭐⭐⭐ 👍🤞
Stayed 2 nights in Aug 2025

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness
Property was OK. Good value
Stayed 2 nights in May 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. Decent place for a good night’s rest. Quiet area surrounding the hotel. Typical continental breakfast, enjoyed my brief stay of one night.
Stayed 1 night in Aug 2025

2/10 Terrible

Rebecca

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The children could not wait to arrive to swim Then they're told the pool is closed
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

The room was perfect for us. The bed was comfy. We did not use the kitchenette but it was clean and well maintained.
Stayed 2 nights in Jul 2025

2/10 Terrible

Andrew

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy. Bedding was not washed as evidenced by finding pubic hairs on sheets. Floors were not clean. Dust on bed headboard and on ledges on counters and along with on top of refriderator and lights. Blood on door to bathroom vanity. Door to bathroom appeared to have been sprayed with urine. Bed blanket had 2 black smudge marks. Corners had cob webs. Beds were lumpy and felt like sleeping on pebbles. Sofa was hard as rock and very uncomfortable. Televison in the main room would not turn on. Pillows are inconsistent, some are half the size and hard as rocks, others are lumpy and full sized. Large flem ball in kitchen sink. Rice left on kitchen burner. Would love to add photos if possible.
Mucus ball in kitchen sink
Dried blood on cabinet door
Dust on bed headboard.
General dirt and grime under bathroom sink.
Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Stayed 3 nights in Aug 2025

10/10 Excellent

Stacey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, everything was clean, and breakfast was adequate.
Stayed 1 night in Aug 2025