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DoubleTree by Hilton Hotel Syracuse

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Reception
Lobby
Reception
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast available
$133
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
6301 Route 298, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪8 min drive‬
  • Place, JMA Wireless Dome
    ‪12 min drive‬
  • Place, Syracuse University
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(49 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Hotel Syracuse

4-star East Syracuse hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Syracuse features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This 4-star property offers access to a 24-hour business center and 8 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16006 square feet (1487 square meters) include conference space. This East Syracuse hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Syracuse is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Reviews

DoubleTree by Hilton Hotel Syracuse Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 185 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

Reviews

8/10 Good

Tanya G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dinner was great and Alden at the desk was knowledgeable and efficient- a terrific Hilton employee!
Stayed 1 night in Aug 2025

6/10 Okay

Camellia, Schenectady

Traveled with family
Man at check-in did not listen to my request for a room near an elevator. I did go back after seeing how much walking there was ( we are seniors) and a woman was now there and helped immensely.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Khyatesh

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient
Stayed 1 night in Aug 2025

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
Location is convenient to the airport. Otherwise the rooms and furnishings are old, worn and tired, overdue for a refresh. Room did not appear to be particularly clean. I will not stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Jared

Disliked: Cleanliness, property conditions & facilities
Super dirty. Clearly understaffed. I will never stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the tub drain was a little slow when taking a shower. Everything else was very nice.
Stayed 1 night in Aug 2025

8/10 Good

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby and staff at the bar and restaurant were great. The room was clean, however the sheer curtains had gaping holes in them and the tub was stained.
Stayed 1 night in Aug 2025

10/10 Excellent

Lam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were so friendly and very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and checkin. The cookies are a nice touch.
Stayed 1 night in Aug 2025

6/10 Okay

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location but the a/c in the room made a terrible noise all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Kirsten, Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight when visiting Syracuse University. Easy location, clean and staff was kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful, the pool hall was fun!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and personable. It was very clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Kent, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast buffet was excellent. Compares to high end hotels.
Stayed 1 night in Jul 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Enjoyed the pool and spa even though it was after closing. We were not given our breakfast vouchers upon arrival and had to ask for them in the morning. The bathroom doesn’t have a fan which I think is weird. Some parts of the hotel seem dated but in all it is a nice place. Great breakfast!
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth, Dedham

Liked: Cleanliness, staff & service, property conditions & facilities
Was a stop over
Stayed 1 night in Jul 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the hotel briefly (as a stop en route home from Cooperstown to Mpls) but we were able to enjoy the amenities (hot tub) and the little convenience store; also, staff at the front desk were very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating. Food at the restaurant was great but they were understaffed.
Stayed 1 night in Jul 2025

8/10 Good

Louise

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is showing signs if wear and tear. I found someone else's hair in my bedsheets. Overall okay, but expensive for what we got.
Stayed 1 night in Jul 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Uncleaned bathroom on arrival
Stayed 1 night in Jul 2025