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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Point of interest
View from room
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

Map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Destiny USA
    ‪2 min walk‬
  • Landmark Theatre
    ‪3 min drive‬
  • JMA Wireless Dome
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 649 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 536 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Corner

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Free daily cooked-to-order breakfast

Embassy Suites Syracuse

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1000)
$207 nightly
The price is $207 total
includes taxes & fees
Embassy Suites Syracuse

About this property

Embassy Suites by Hilton Syracuse Destiny USA

3.5-star hotel in Lakefront
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Syracuse Destiny USA features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This Syracuse hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Syracuse Destiny USA has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1009 reviews
Rating 8 - Good. 182 out of 1009 reviews
Rating 6 - Okay. 100 out of 1009 reviews
Rating 4 - Poor. 52 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst of the Embassy Suites… Wouldn’t stay here

The room smelled disgusting. Chemicals to mask the lack of cleaning which made it awful to sleep in. Couldn’t change rooms due to capacity. Carpet had stains all over it in multiple places. Fridge had rust on the inside. Bathroom tile not grouted, shower door was broken, metal piece protruding off the bottom, and the shower head hasn’t been cleaned in a long time. Patch painting completed but a totally different color. The walls had splatter on them in multiple areas, can only imagine what that was. Fact is they don’t clean and care is minimal. One positive thing I would say is their morning breakfast crew was great.
Stayed 1 night in Apr 2025

8/10 Good

Mariel

Liked: Cleanliness, property conditions & facilities
The breakfast was good. I loved how close it was to the mall. My only complaint, I think the parking should be free.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One nite stand

The one nite stay was excellent. The food was very good also. The staff at desk at check in was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Danique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel aesthetics were beautiful. The room was a decent size and spacious bathroom. None smoking and clean. The proximity to the mall was great, an outdoor walk but short nonetheless. The staff could be a bit friendlier, but no one was rude. Excellent parking available. However, I'm unclear on the necessity for the parking pass of writing in BOLD marker the date of checkout to be placed on my dashboard - that sounds like a safety issue. other than that, an uneventful stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Todd

Stayed 1 night in Mar 2025

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lareka

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice , staff was great, happy hour is a nice touch and it was extremely clean. The downfall was walking down the hallway to our room and viewing a group on our floor who were throwing their dirty towels and food outside of their doors in the halls the entire day and morning. We then had someone who had a dog next door who would not stop barking and it was extremely frustrating. I believe they left the dog by itself several times which should never be allowed. I also feel we shouldn't have been put next to someone w a dog where there was an adjoining door. Was NOT happy about this.
Stayed 1 night in Apr 2025

8/10 Good

Charlotte

Stayed 1 night in Apr 2025

10/10 Excellent

Monique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close to the mall it was!
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We were happy one of our 2 rooms were open. Very fast easy check in but had to wait till after 4 pm for our other room. Easy walk to the bridge to the mall. Nice room. Gorgeous view but had a strange smell. Not the cleanest. For how much the rooms are. Stains on the couches and chairs. But over all it's not bad for downtown Syracuse. We booked it for the pool, view and the location so for that well was good. However pool was packed! Tons of unsupervised kids screamed. Too much chlorine in the pool! Oh and be prepared. I had to pay a $345 room deposit! So. That's crazy. However I was told we will get it all back. We'll see. Idk. Prob won't be back to be honest. Too loud and crazy. Kids running the hall knocking on the doors. Idk where the workers are?
Stayed 1 night in Apr 2025

10/10 Excellent

Karra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Convenient to shopping across the street.
Stayed 1 night in Feb 2025

6/10 Okay

Tobias

Business traveler
Liked: Cleanliness, property conditions & facilities

Rooms uncomfortable.

While my overall impression of the hotel was okay I had a few issues with the room. Lighting was a problem. No ceiling lights in the bedroom and thus difficult to see into the closet. To switch on the bedside lights you have to sit up and reach up. They are mounted about 1.5m over the floor. Room service was hit and miss. One morning the blanket was thrown across the bed but not made properly. Used glasses were only replaced after three days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle

Stayed 1 night in Mar 2025

10/10 Excellent

Roni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Traveled with partner
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Stayed 2 nights in Apr 2025

8/10 Good

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Feb 2025

6/10 Okay

Jennifer

Stayed 1 night in Apr 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
The room is excellent. Only problem i have is the refrigerator is very small and there is no microwave in the room. Other than i love the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Malaina

We had an amazing experience at this hotel. Highly recommended!!
Stayed 2 nights in Mar 2025