Embassy Suites Syracuse

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
Breakfast and dinner served
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Pet friendly

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • St. Joseph's Hospital Health Center
    10 min drive
  • Clinton Square
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    12 min drive

Room options

Executive, One King Bed, Non-Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Basic Room, 1 King Bed

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

2 Doubles Suite, Non Smoking

  • 441 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, One King Bed, Accessible

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Syracuse

3.5-star East Syracuse hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 5612 square feet (521 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and laundry facilities. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in March 2020.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1003 reviews" "
Rating 8 - Good. 209 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up there as refugees from an event in Utica for which our hotel was cancelled last minute Very much appreciated the large clean and very nice rooms here. The one detail lacking for me is one I will mention every time. If I pay that much $ for a nice hotel room, can you please please provide a real glass to drink out of in the room? And not a plastic cup that no one wants and the earth does not need, that is wrapped in yet more plastic? I've taken to bringing my own glasses in my suitcase it's ridiculous. Otherwise, this place was very nice. We were perplexed by the 8-10 signs indicating a wet floor in the lobby/dining area almost the entire time, on a floor on which we never saw a single drop of water.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
We arrived at 2 o’clock in the morning and we asked the manager to give us more time for check out, but they don’t give us anything. They just have us check out at 12 o’clock.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juliann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable. I loved the extra sink & fridge on hand. Breakfast was good. Staff was kind. Anything you need is about 5-10 minutes away.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious -under where the coffee maker was, the floor was sticky, but the room seemed otherwise clean. Very nice breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 1 night in Sep 2024

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good deal
Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and clean. Couldn’t ask for more.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Som

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Sep 2024

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

patrick

Stayed 2 nights in Jul 2024

10/10 Excellent

Gary, Wyandotte

Traveled with group
Liked: Amenities
The employees were very professional and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I didn't give it 5 stars was due to the fact that breakfast items were cold (eggs, hash browns, French toast sticks). There was large variety of options for breakfast and it was nice to have the omelette station for hot option. We enjoyed the social hour with snacks and beverages however there were times it was difficult to get service at the bar.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here! Bed and pillows were comfortable and clean. Staff was super friendly and welcoming. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Torchos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at the property in a King suite. Room is very large with micro, seperate sitting area, thr hotel provided frew drinks each for the two nights, free breakfasts for 2 days....the breakfast was great, not the usual continental, we're talking hot fresh made omelets etc. The staff at feont desk and bar are auper friendly and inviting. 5/5 stars....would easily stay here again, and price wise stayed for at or below some.e lesser hotels...win!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at the property and hotel staff made process really simple and easy Will definitely recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Of the airport area hotels, definitely the nicest and less expensive than downtown for sure
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2024

6/10 Okay

Alexis

Traveled with family
At check in- there were approx 50 students just hanging at the desk. It took me a while to check in because of this. The staff should have recognized and done something. You can only use the pool in one hour increments. And had to sign a waiver and get a special key. Which was not communicated up front when checking in and asked if we needed to do anything special for the pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Sabina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024