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Eureka Palace Hotel Spa Resort

4.0 star property

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Photo gallery for Eureka Palace Hotel Spa Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Front of property - evening/night
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa
  • Pet friendly
  • Pool

Explore the area

Map
Strada Spinagallo 50, Syracuse, SR, 96100
  • Cavagrande del Cassibile Nature Reserve
    ‪8 min drive‬
  • Pineta del Gelsomineto Beach
    ‪8 min drive‬
  • Fontane Bianche Beach
    ‪15 min drive‬
  • Syracuse (QIC)
    ‪30 min drive‬

Room options

View all photos for Suite

Suite | Living room | LCD TV

Suite

  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Superior Double Room Single Use

  • 366 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room Single Use

  • 366 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Classic Room

Minibar, in-room safe, desk, blackout drapes

Classic Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

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About this property

Eureka Palace Hotel Spa Resort

4-star Syracuse hotel with 3 bars/lounges
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Eureka Palace Hotel Spa Resort offers 106 accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eureka Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

In addition to a full-service spa, Eureka Palace Hotel Spa Resort features outdoor tennis courts and an indoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 4844 square feet (450 square meters) include conference space. This Syracuse hotel also offers a seasonal outdoor pool, a hot tub, and a fitness center. Complimentary self parking is available on site.

Eureka Palace Hotel Spa Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Ristorante Panoramico - This restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Panoramico

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor tennis courts
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,844 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT089017A1XRMZY4XE

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eureka Palace
Eureka Palace Hotel Spa Resort
Eureka Palace Hotel Spa Resort Syracuse
Eureka Palace Spa
Eureka Palace Spa Syracuse
Eureka Palace Hotel Spa Resort Sicily/Syracuse, Italy
Eureka Palace Spa Syracuse
Eureka Palace Hotel Spa Resort Hotel
Eureka Palace Hotel Spa Resort Syracuse
Eureka Palace Hotel Spa Resort Hotel Syracuse

Eureka Palace Hotel Spa Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 109 out of 279 reviews
Rating 8 - Good. 96 out of 279 reviews
Rating 6 - Okay. 46 out of 279 reviews
Rating 4 - Poor. 18 out of 279 reviews
Rating 2 - Terrible. 10 out of 279 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel. Especially after a long drive. Pool was beautiful and staff very helpful. Highly recommend. Good price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelo, St-Leonard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Aug 2024

10/10 Excellent

Nasim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - good size pool, good breakfast buffet, and comfortable rooms.
Stayed 4 nights in Jul 2024

6/10 Okay

Raymond

Liked: Cleanliness
April 2014 Stay
Room was missing details for a 4 star hotel. Did not have a coffee maker or kettle in the room. Had to ask reception to provide us with two normal glasses and a coffee cups. Smell of damp in the bathroom but other then that room was clean. Breakfast not enough staff to cater for restaurant size. Items take too long to be replace when finished . Indoor pool needs to be warmer as was cold .
Stayed 4 nights in Apr 2024

2/10 Terrible

Valerie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Dangerous baby cots.
Do not use the baby cots, they are not safe, the mattresses are smaller than the cots and they don't have cot sheets, they use single bed sheets instead. Our baby got trapped under the mattress, with the sheets. The hotel did nothing to solve the problem apart from proposing an even worse fitting mattress, and still made us pay a supplement for the cot that could have killed our baby. We also had a leak in the bathroom, brown water from the tap, and the outside pool is closed.
Stayed 10 nights in Feb 2023

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was good,very clean and good breakfast. WIFI was very weak and sometimes with no internet at all. Rooms would be better if equiped with a kettle, coffee and tea.
Stayed 5 nights in Sep 2022

2/10 Terrible

Felipe

Liked: Cleanliness
Disliked: Staff & service
No air con
The air con in the rooms doesn’t work and it is very hard to operate. We had terrible nights of sleep due to the hot weather and the staff was helpless.
Stayed 3 nights in Aug 2022

8/10 Good

Bernadette

Stayed 2 nights in Jul 2022

8/10 Good

Duncan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a good stay, the only setback is that the indoor pool and gym are great but opens at 10am which technically makes no sense as you will miss breakfast, it would be ideal to open only the gym from 7/8am
Stayed 5 nights in Jul 2022

10/10 Excellent

Lejla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Duncan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It’s a good hotel, I’ve been to this property more than once. My only comments are the gym should open at 8am not 10am as this is too late if you want to fill your day and manage breakfast.
Stayed 3 nights in Jul 2021

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms great pool and spa.
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
hotel is ok but the surrounding roads and area are very dirty and strewn with rubbish. because of the low number of clients the hotel was "dead" .the bar downstairs was not available
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice view, pool, and hot tub, but definitely not a five star hotel
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: - Nice clean room and bathroom - Good wi-fi connection - Plenty of free parking - Nice swimming pool - Nice air-conditioning in the room - A basic gym - enough to get a decent workout done - Helpful reception staff Con's: - You will need a car if staying at this hotel, as it's in the middle of nowhere - Breakfast quality and service was below par for a five star hotel. - The sauna and gym gets closed between 1 and 3pm. - Some of the gym equipment was showing its age
Stayed 3 nights in Jun 2019

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings
Good clean room, open views, friendly staff, nice outdoor pool & good value for money. Gym & indoor pool opening hours are not designed to accommodate guests needs. Open at 10am-1pm/4pm-7pm. Could not make use of the facilities as this was the reason why I chose this hotel. No workout before breakfast and wanted to avoid the sun for my daughter in the afternoon by using the indoor pool but it’s closed. It’s a shame as this hotel has potential and I would return if they adjust to opening hours of the mentioned facilities.
Stayed 3 nights in Jun 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - Nice people - Quiet
Nice hotel on racecourse means potential free race watch. Clean, modern with good facilities. Missing a evening bar but does have a restaurant and pizzeria onsite. Very quiet however and as slightly inland not a walking distance from restaurants or as such just to be aware, but if with a car worth staying and not a problem. Breakfast was a bit disappointing but normal standard for Italy from my experience so wouldn't let it put you off. 10min drive to Fontaine beach.

6/10 Okay

Roya, Bethesda, MD

Liked: Cleanliness
Disliked: Staff & service
hippodrome!
Very unusual hotel. Although clean and adequate, very commercial looking. Far from town, breakfast buffet minimal. Only good if you want to watch the horse racing on Friday and Saturday. Then it is perfectly located!

6/10 Okay

Darren, Sicily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
I'm used to city hotel in the states. This hotel doubles as a horse racing track. But that's it. There is one street near by with some stores and food and a pub. The staff is very nice but some don't speak English at all. We reserved a suite and got a standard room. The pool was nice including jacuzzi. Good looking gym. Difficulty getting extra bath towels and toilet paper, never came. Room service was great, along with restaurant. Awesome food.

6/10 Okay

RP, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much of a muchness
This hotel has no atmosphere at all and is in the middle of no where. Unless you like horses and horse racing, I would stay away from it. There is nothnig in walknig distance either....and I mean nothing. Some of the staff are very nice, others were a bit rude. Rooms are clean and comfortablle. Spa area is average - not much of a muchness really. If you like eggs and bacon for your breakfast (onyl savoury choies avialable) then go early as they dont keep them heated. So after about8AM, they are stome cold.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
no air conditionning before june 1st
verry good but no air conditionning before june 1st for a 5 stars hotel.Not hot breakfast also