Syracuse Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Syracuse Inn

In-room safe, iron/ironing board, free WiFi, alarm clocks
Lobby sitting area
Lobby
Front of property
Bathroom sink

Reviews

6.2 out of 10

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
6620 Old Collamer Road, East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • St. Joseph's Hospital Health Center
    9 min drive
  • Clinton Square
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 252 sq ft
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • 252 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Syracuse Inn

East Syracuse hotel with free in-room WiFi
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Syracuse Inn offers 48 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Wireless Internet access is complimentary. A 24-hour business center is on site. This East Syracuse hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Syracuse Inn has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Syracuse East Hotel
East Syracuse Super Eight
East Syracuse Super 8 Hotel
Super Eight East Syracuse
Super 8 East Syracuse
Super 8 Syracuse East Ny
Super 8 Wyndham Syracuse East Hotel
Super 8 Wyndham Syracuse East
Super 8 Syracuse East
Syracuse Inn Hotel
Syracuse Inn East Syracuse
Executive East Syracuse Hotel
Syracuse Inn Hotel East Syracuse

Syracuse Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 37 out of 119 reviews" "
Rating 8 - Good. 19 out of 119 reviews" "
Rating 6 - Okay. 13 out of 119 reviews" "
Rating 4 - Poor. 17 out of 119 reviews" "
Rating 2 - Terrible. 33 out of 119 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Diedrich

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom dirty, no water psi, tub ring floor creeking, bear bottle and cans covered parking lot
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Dirty dirty dirty. Everything outdated and dirty.
Stayed 2 nights in Aug 2024

6/10 Okay

Eduardo

Disliked: Cleanliness, property conditions & facilities
We encountered at least 3 different bugs inside the room. Also did not like that the door did not have a security lock.
Stayed 1 night in Aug 2024

2/10 Terrible

melanie, new city

Disliked: Amenities
Bed was unmade and dirty. All bed dressings was filthy
Stayed 3 nights in Aug 2024

2/10 Terrible

eunjoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
don't unless remodeled room
Other guest in newly remodeled room was happy and said was clean. My room was not. Floors were filthy, hadn't even been swept or vacuumed in quite some time. Stained/ soiled sheets - not sure they had been changed from previous guest. Shower dirty. No coffee pot or one in lobby. Young man at desk very nice. Quiet location, great airport route.
Stayed 1 night in Aug 2024

2/10 Terrible

Cherish

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
U get what u pay for.. stinky rooms and halls, beds horrible and property had garbage everywhere and crackheads outside begging!!! Never again
Stayed 1 night in Aug 2024

10/10 Excellent

howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. hotel was recently renovated. perfect for our needs.
Stayed 1 night in Aug 2024

4/10 Poor

Barry

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was more what I didn't like. The man took my driver's license at the front desk, and didn't return it to me with the room key. That meant that I drove home from Syracuse to Belleville, ON without a driver's license without know it until I got the message from the property that my driver's license is still there. There was no one at the front desk when we checked out. Someone should have left a message in the room for us while we were out of the room. There wasn't any drinking glass for water in the room, and I did get a couple of styrofoam cups from the front desk. The beside lamp closest to the window didn't work. Overall, I can promise we will never stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Shaheen

They did not refund me back my money. I went to the hotel but because I did not a physical if they said I could not start. That they cancelled the booking. But I still have not received the funds back into my account.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not come back
Very dissatisfied with hotels.com. I think your company received much commission for booking this motel for us since the typical night for this inn should be around 90-$110 US per night. I paid $128 for the night and I received no services when checking in 2) TV not working. 3) Air conditioned very loud cannot sleep at all 4) smoke odor inside room when stated it is a non smoker room 5) felt unsafe 2 police cabs outside main entrance policeman came inside looking for something
Stayed 1 night in Jul 2024

8/10 Good

Lucy

Traveled with group
Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value
Stayed 1 night in Jul 2024

2/10 Terrible

Eagan

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful
Stayed 1 night in Jul 2024

10/10 Excellent

Zachary

Stayed 1 night in Jul 2024

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope I will be able to see it once all the updates are completed. What is done so far looks great. Keep up the good work.
Stayed 1 night in Jul 2024

6/10 Okay

Brennan

The building is under renovation but the room was good for a 1 night stay
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated Keep Looking!
The place was very outdated and supposedly being updated. The front lobby was messy/dirty, clearly outdated, and had a laundry area actively running. Some construction or updating was supposedly happening. Note they have no elevators in the building. The room did not feel clean. The bathroom door would not close and fan was broken making loud noises when you turned it on. The shower curtain felt as though it was going to fall out of the wall at any moment. The hair dryer was yellowed with age. The floors did not seem clean and we kept our shoes on the entire time. The room included no cups, coffee maker, or garbage can. The only reason we stayed was it was so late and we needed rest to continue our trip. I highly recommend paying a bit more or choosing an alternative location for the night.
Stayed 1 night in Jul 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Emergency stop and it was a nice room
Nice staff willing to help. Building and area around under construction...few beer cans lying around.
Stayed 1 night in Jul 2024

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy is an understatement. Worst place in 52 yrs
Filthy, from the entrance to our room. Our room's floor was wet from just being mopped. You could still see food while it was still wet. I would say they never vacuumed the floor, just mop the dirt in. Later, I noticed my bare feet were black in 15 minutes. Bathroom door was loose at the hinges and there was 1/4" interference from the door closing. Missing the striker on the door frame. Looked like a rat chewed the opening. Only 1 small bar of soap at the sink. No soap or shampoo for the shower. Only one towel supplied. We had to ask for supplies. Couch had a large stain on it and lots of lint etc.. on the surfaces. The bed!!! Sunken mattress in the middle, bottom sheet turned inside out and had a stain on it. Maybe their idea of fresh sheets is to turn them over. Next sheet was on backwards and very wrinkled. May not have seen a washing machine since the last people were in there. Windows have visible mold on them. TV wouldn't work. Spoke to the counter person who said to remind him when we returned in a couple of hours. Returned and had to find the counter person( of the 8 times we went by the counter, he was only there once, we had to track him down 7 times). He said he fixed the tv while we were out. Checked the tv when we got in the room and it wasn't working. Contacted him and he said he must have done the wrong room. No business center, coffee, no tea common room and no vending machines. To add insult they charged me $448CAN ($326 US) for 2 nights. Worst place by far!!
Stayed 2 nights in Jul 2024

6/10 Okay

Nichelle

Disliked: Cleanliness, property conditions & facilities
This property looks like it’s in the middle of some kind of updating but I’m really sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rutvik

Liked: Staff & service
Disliked: Property conditions & facilities
They were in the middle of the renovating
Stayed 1 night in May 2024

10/10 Excellent

Shawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jul 2024