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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Exterior
Lobby sitting area
Lobby
Lobby
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
1060 E Genesee St, Syracuse, NY, 13210
  • Syracuse University
    7 min walk
  • Crouse Hospital
    10 min walk
  • SUNY Upstate Medical University
    11 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel in Eastside
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 159 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and laundry facilities. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge), along with a car charging station.

Collegian Hotel & Suites, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (32 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 464 out of 1099 reviews" "
Rating 8 - Good. 255 out of 1099 reviews" "
Rating 6 - Okay. 188 out of 1099 reviews" "
Rating 4 - Poor. 101 out of 1099 reviews" "
Rating 2 - Terrible. 91 out of 1099 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with the cleanliness, and amenities in my room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that is walking distance from campus. Beds were comfortable and staff was responsive.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel in 2017 for homecoming and decided to use them again. I always enjoy my stay!!! Would definitely come back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel associates were extremely friendly, helpful, and went out of the way to make us welcome and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to check out was quick and amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Always a comfortable stay. Ample parking and walk to Syracuse university, and local restaurants and popular Marshall at stores and quick bite places. Property needs upgrades in general. Hotel restaurant with good and convenient. Staff are friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

thatcher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marsha

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location close to JMA Wireless dome.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk, especially Teela, was very friendly and helpful. The bedrooms were clean. However, the only complaint I would have is that the lobby and rooms smelled old. Not moldy or of anything specific, just not fresh. I would stay here again. The price was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Leopold, Greendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quiet room, very friendly staff and restaurant on site. There were little details that coud be improved on, but given the age of the building not a big issue. Would definitely stay here again.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
My husband and I travel to Syracuse often, and have stayed at this hotel many, many times in the last 20 years. This may have been the last time however, considering the extremely rude way I was treated upon check in on Friday night. I had done the pre-check in and only needed to pick up our room key, but upon our arrival there was nobody working at the front desk, or anywhere in the lobby. After waiting more than 10 minutes, I saw Karen, who apparently works at the bar. I asked if there was anyone who could help me, and she opened up a big mouth, rolled her eyes and berated me in front of other guests who were in the dining room, and told me to just wait, because " I wasn't the only person in the hotel". Absolutely uncalled for and obnoxious. It started the weekend off on a very bad note, I never received an apology, and I do not think we will be back. In addition, we were charged $10 per night to park, although after the football game the lot was packed full, and most of the cars did not have a hotel pass on the dashboard, leading me to believe that the lot is not monitored and many people parked for free.
Stayed 2 nights in Aug 2024

6/10 Okay

Emma

Traveled with group, Business traveler
Liked: Staff & service
The pictures are a bit out of date. It is a decent hotel, but it smelled rather musty and damp and definitely wasn’t as updated or well kept as it appears in the pictures. It was fine. The beds were comfortable, the bathroom was clean and the people were nice, but for the price, I can’t say I’ll make an effort to stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Stayed 1 night in Aug 2024

2/10 Terrible

Eileen

Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the cost because of the quality of the room and property (the staff was really very good - so friendly). Room was run down. Beds didn’t appear to have springs, mirror was cracked, other things were run down in the room and the elevator smelled.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yanique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, conveniently located and affordable for our one- night stay.
Stayed 1 night in Aug 2024

4/10 Poor

Niaz

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Xavier

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Good location and great parking relative to University but the unit requiered cleaning and upkeep
Stayed 3 nights in Aug 2024

6/10 Okay

Jacek

Liked: Staff & service
Disliked: Cleanliness
Probably needs new management. Every day I found a bug. The public bathrooms downstairs need cleaned. The air conditioning system needs to be updated to the 21st century. No continental breakfast, disappointing— definitely could have one but a restaurant instead. At least the lobby is decent and people have a good attitude.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Wrong bed size.
Full sized bed instead of a queen bed. Room had two broken lights, and the hardwood floor was sticky.
Stayed 2 nights in Aug 2024