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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Lobby
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1060 E Genesee St, Syracuse, NY, 13210
  • Syracuse University
    ‪6 min walk‬
  • SUNY Upstate Medical University
    ‪8 min walk‬
  • JMA Wireless Dome
    ‪16 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel in Eastside
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 159 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge), along with a car charging station.

Collegian Hotel & Suites, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (32 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 476 out of 1088 reviews
Rating 8 - Good. 240 out of 1088 reviews
Rating 6 - Okay. 182 out of 1088 reviews
Rating 4 - Poor. 104 out of 1088 reviews
Rating 2 - Terrible. 86 out of 1088 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jessie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot at night was not well lit. The room was very dirty. The shower leaked. There was no room service as advertised. The restaurant was not open early as advertised. The walls were paper thin and you could see out into the hallway under my door so you could hear and see shadows of everyone walking by. Also i was supposed to be in a smoke free area and you could smell cigarette fumes from another room. They also charge 10 dollars a day for parking and that is not advertised in the price when you book.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Staff & service
Staff incredible !!

10/10 Excellent

Amanda

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David, the concierge, is a joy! Excellent hospitality and communication skills!
Stayed 2 nights in Feb 2025

6/10 Okay

Kristin

Stayed 2 nights in Feb 2025

8/10 Good

ANNLEE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh boy!!!

Itvwas good, until i had to walk half mile down hall to my room, to find out my keys didnt work. Now i have to go back up half mile to have it fixed and walk back! Ugh! One morning, i walked went to walk out 9f my room, and almost trip over a mini fridge in front of my door!! I mean, whats that!!
Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Location was super convenient to SU. Hotel can be updated and a bit cleaner. The smell of weed was so strong everywhere that it was gross and overwhelming….consider splitting smokers to another area of the hotel although it was listed as a non smoking facility.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ladd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tahsheema, Irvington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and family friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities
My son and I stayed the night to attend a Syracuse Basketball game. The staff was very friendly and the room and surrounds very neat and tidy.
Stayed 1 night in Feb 2025

8/10 Good

Dr. Frank

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Kevin, Manhasset

Stayed 2 nights in Feb 2025

10/10 Excellent

Whit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in for the Duke Vs Syracuse game, there was a shuttle to and from the game which was very convenient! The staff was very helpful and kind
Stayed 1 night in Feb 2025

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Feb 2025

8/10 Good

Brian

Stayed 1 night in Feb 2025

6/10 Okay

GORDON

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ups and downs.

This was my third stay at this hotel. Staff at the desk was helpful, friendly and generally amazing! Loved them. Bed was clean. Wine at the restaurant was great! Price was a good value for the location. Room was depressing and furniture was old and broken down. Food at the restaurant was sub par. Mattress was hard and uncomfortable. Parking was tight. Usually charge an extra $10 to park.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristina

Liked: Staff & service
The desk reception staff my son dealt with was exceptionally nice and accommodating. He went above and beyond for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick stay.
Stayed 1 night in Jan 2025

6/10 Okay

Nathan, Cape Coral

Stayed 1 night in Jan 2025

4/10 Poor

Amy

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel staff is very friendly, but the hotel itself is very tired. Our room was dated, and unfortunately, not very clean. Desk chair was broken, furniture was very worn, bathroom had a pedestal sink with no place to put your toiletries. Not what we expected.
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the SU basketball game, driver was so nice and dropped us off right at the door. He was available to take us out afterwards as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Lelia

Traveled with family
Liked: Cleanliness, staff & service
You could walk around the area and not be worried about your safety.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and a great bar area.
Stayed 1 night in Jan 2025