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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Meeting facility
Lobby
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping
$163
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
1060 E Genesee St, Syracuse, NY, 13210
  • Place, SUNY Upstate Medical University
    ‪8 min walk‬
  • Place, The Oncenter
    ‪15 min walk‬
  • Place, JMA Wireless Dome
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

Deluxe King Studio Suite

  • Sleeps 4

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

8.2 out of 10
Very good
(10 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

7.4 out of 10
Good
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Mobility Accessible Deluxe Queen Room

  • Sleeps 2

Mobility Accessible Queen Room

  • Sleeps 2

1 Queen Bed, Studio Suite, Mayflower Building, Non-Smoking

  • Sleeps 2

1 King Bed, One-Bedroom, Suite, Mayflower Building, Non-Smoking

  • Sleeps 4

1 King Bed, Superior Studio Suite, Mayflower Building, Non-Smoking

  • Sleeps 2

1 King Bed, Mayflower Building, Non-Smoking

  • Sleeps 2

2 Queen Beds, One-Bedroom, Suite, Mayflower Building, Non-Smoking

  • Sleeps 4

1 King Bed, Studio Suite, Mayflower Building, Non-Smoking

  • Sleeps 2

1 Queen Bed, Deluxe Room, Mayflower Building, Non-Smoking

  • Sleeps 2

Deluxe Mobility Accessible Studio Suite With 1 King Bed, Mayflower Building-Non Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

Queen Room

  • Sleeps 2

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  • Parking included
  • Free WiFi
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4.4 out of 5, Excellent, 1,531 reviews
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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel in Eastside
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 73 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Collegian Hotel & Suites, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (32 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Reviews

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 435 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

Reviews

2/10 Terrible

anetta

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff, stinky room. Very poor quality for the price
Stayed 1 night in Aug 2025

8/10 Good

Paule

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Ian

Traveled with group
Disliked: Amenities, property conditions & facilities
The hotel's website list several amenities that are not available at the hotel, i.e. laundry and fitness center.
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Stayed 1 night in Aug 2025

8/10 Good

Vibhu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had nice experience there during my stay
Stayed 1 night in Aug 2025

6/10 Okay

Katy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. However I was approved for a room upgrade. And when I arrived, the check-in process was fine, when I went to my room, I saw that my room was not upgraded. When I went to the desk to let them know, they said that I was never approved and it was denied right from the start. Which was not true. The bed was a double size, and advertised as a queen. It was an all right stay for one night when you were not going into the room only to sleep.
Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room smelled like smoke and took a long time for them to get us another one. Go somewhere else.
Stayed 1 night in Aug 2025

8/10 Good

Denise

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sofa bed was actually painful and I got no sleep the first night. The second night I just slept on the sofa which was better but cramped. The room had such high humidity that the A/C smelled moldy and mildewed and all of our clothes and bedsheets became damp just by sitting out in the room! Also the exterior of the building actually has pieces falling off of it. The in room coffee maker and coffee is just makes brown tepid water. And the luggage rack in the closet was broken in two pieces. People working here were very nice and helpful, though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip to Syracuse

Food at the Salt Restaurant & Bar is great. There is a bit of a wait to be seated for breakfast since the waiters / waitresses have to be the hostess & bus the tables themselves, they could use more help. Bar tender at the bar is always polite & friendly, drinks are always made correctly. It would be nice if the bar was available later at night on the weekend.
Stayed 3 nights in Jul 2025

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms were tiny.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities
Outstanding Stay – Highly Recommend! From the moment we arrived, the service was top-notch. The staff were warm, welcoming, and always ready to help with a smile. The room was spotless, spacious, and beautifully maintained, with all the amenities we needed for a comfortable stay
Stayed 1 night in Jul 2025

6/10 Okay

Maria

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
I like the shuttle service super convenience, location close to Syracuse University for my travel was a big plus, the food in the restaurant was good and the staff is beyond that professional , but the rooms need an update ASAP.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tekesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Marquett

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff at check in. The room was spacious clean and the bed was comfortable. What I did not appreciate was that the hotel shuttle was not available when I needed it. I was lucky to catch a ride with neighboring guests.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 8 nights in Jul 2025

4/10 Poor

Mie, White Plains

Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

P

Well kept facility. Good breakfast. Convenient location. I'd never heard of Collegian before but would stay with them again.
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Property conditions & facilities
Standard room has a really tiny bathroom.
Stayed 1 night in Jul 2025

6/10 Okay

William, new york

Traveled with partner
Liked: Cleanliness, staff & service
We booked the large suite since we had Exp Cash. It's an OK hotel, but I still prefer the Parkview. Our Server for breakfast was wonderful, the Avocado toast, not as much - a piece of toasted bread with a half avocado simply sliced on one half, a slice egg on the other half, topped by frisee and far too much creamy balsamic. This needs to be rethought and simplified - better artisan bread, masshed avocado, sliced egg on top, sea salt. Ditch the frisee and balsamic
Stayed 1 night in Jul 2025

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and service was fast and efficient. The staff was warm and the location was very convenient to me.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing at the bar and restaurant. The check in staff were phenomenal. Very great for Canadian travellers.
Stayed 1 night in Jul 2025

6/10 Okay

Lacie

Traveled with family
Liked: Staff & service
Staff was friendly and helpful, but the room had no air conditioning and was humid and very uncomfortable.
Stayed 2 nights in Jul 2025