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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Lobby
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1060 E Genesee St, Syracuse, NY, 13210
  • SUNY Upstate Medical University
    ‪11 min walk‬
  • JMA Wireless Dome
    ‪16 min walk‬
  • Landmark Theatre
    ‪2 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel in Eastside
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 159 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge), along with a car charging station.

Collegian Hotel & Suites, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (32 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 475 out of 1087 reviews
Rating 8 - Good. 247 out of 1087 reviews
Rating 6 - Okay. 184 out of 1087 reviews
Rating 4 - Poor. 96 out of 1087 reviews
Rating 2 - Terrible. 85 out of 1087 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lahtayvia

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stay here often. Know staff, convient
Stayed 2 nights in Dec 2024

10/10 Excellent

MAUREEN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great . hotel was very clean. Also they have shuttle service that took us to shopping and restaurant area!, and picked us up. That was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Nov 2024

6/10 Okay

Parker

Liked: Staff & service, property conditions & facilities
A lot of strang activity in the parking lot making it feel unsafe to leave anything in your vehicle
Stayed 1 night in Dec 2024

6/10 Okay

Kattia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated
Stayed 2 nights in Dec 2024

6/10 Okay

Zoe

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in the annex building which is very old. Homeless person standing outside the entrance door both mornings asking for handout. The heat was on full blast and temp was 78 degrees when we got into the room and could not be controlled. Maintenance person came and told us oh that thermostat doesn’t actually control anything… and he suggested opening the windows. Unfortunately those were screwed shut, so he brought out the tools and broke the clamps on the window so we could open. No screen on one of the window and the whole window wasn’t even in the frame so with a stiff breeze the whole window pane could have fallen in. We were on 2nd floor and a little nervous that someone could have climbed up terrace and gotten in, so we stored valuables in safe. Woke up to leaves blown in on the floor. The staff didn’t really have much to offer for the experience other than “thanks for letting us know”. It really sucks that there aren’t any good hotels in Syracuse. Crowne Plaza wasn’t any better but now that’s shut down. Unfathomable that a university that charges $80k a year isn’t investing in buildout of decent hotels in the area - there aren’t any good options anymore for hotels that are walkable to campus. I went to Union College and it’s incredible to see how Schenectady has turned around in the last 30 years. Syracuse needs the same plan.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca, Denver

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I used to love this property, but it’s all about college students as dorm. The room had no heater and no extra blankets. The bathroom door was off its hinges and the room door so scuffed… not for parents but for party ;)
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine service
Maid service was unintrusive and excellent. The maid asked what service was required and did it efficiently. Early check-in was provided which helped me greatly.
Stayed 2 nights in Nov 2024

6/10 Okay

Christina

Stayed 3 nights in Oct 2024

6/10 Okay

Yongxin, North Royalton

Business traveler
Liked: Cleanliness, staff & service, amenities
Heating system did not work. The room is too cold. The staff brought an electric heater to amend the situation. It has potential fire hazard but at least I got a late warm night for sleep. The night weather was very cold.
Stayed 1 night in Nov 2024

10/10 Excellent

Abhijit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful . The one at night as well as during the day.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Business traveler
Disliked: Staff & service, property conditions & facilities
Front desk staff frequently away from desk leaving you hanging 1st room had no heat and a missing bathtub Given another room but not great
Stayed 1 night in Nov 2024

10/10 Excellent

Glendalys

Stayed 3 nights in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic - walking distance to university, hospitals, restaurants, downtown, and theatre. The rooms are spacious with a well-equipped workspace, including lots of plugs for electronics, and reliable wifi. The lobby is bright, clean, and welcoming with lots of seating space.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s ok but can do better
The sink was clogged in the bathroom and the noise levels outside our room was so loud at 2am lots of kids running around and yelling Hallways smelled like weed as well
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room had loud buzz. Was told engineer would come fix it. No one showed up. They moved us to a room with a pull out couch. It was filthy, sagging, and when I went to open the bed, no mattress! Staff was very kind, but facilities are disgusting. They were very apologetic though.
Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

nader, West covina

Disliked: Staff & service, amenities, property conditions & facilities
Need some workout to go be to my expectation from Wyndham!
Stayed 3 nights in Nov 2024

6/10 Okay

nader, West covina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Humidity is very high in the room.
Stayed 4 nights in Nov 2024

6/10 Okay

Colleen

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Too hot
I do love to stay here. This time the air was not working in tbe room so it was like a sauna. We called someone and the couldnt fix it.
Stayed 1 night in Nov 2024

6/10 Okay

Leah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
N/A
Stayed 1 night in Nov 2024