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Grand Hotel Des Ètrangers

5.0 star property

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Photo gallery for Grand Hotel Des Ètrangers

Seasonal outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
Interior entrance
Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast included

Explore the area

Map
Passeggio Adorno 10/12, Syracuse, SR, 96100
  • Tropical Aquarium of Syracuse
    ‪1 min walk‬
  • Fonte Aretusa
    ‪1 min walk‬
  • Lungomare di Ortigia
    ‪1 min walk‬
  • Syracuse (QIC)
    ‪9 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • 517 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • 753 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Imperial Suite

Imperial Suite | Minibar, in-room safe, desk, laptop workspace

Imperial Suite

  • 1044 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Comfort Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hotel Des Ètrangers

5-star hotel in Ortigia
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Grand Hotel Des Ètrangers offers 68 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sarausa SPA has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Grand Hotel Des Ètrangers features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Grand Hotel Des Ètrangers is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Clou Bar and Restaurant - This restaurant specializes in Mediterranean cuisine.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Clou Bar and Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 130 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 50 per day
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Des Etrangers
Des Etrangers Hotel
Des Etrangers Hotel Syracuse
Des Etrangers Syracuse
Etrangers
Hotel Etrangers
Des Etrangers Et Miramare Hotel
Des Etrangers Hotel & Spa Sicily/Syracuse, Italy
Des Etrangers Hotel And Spa
Etrangers Hotel Syracuse
Etrangers Hotel
Etrangers Syracuse
Grand Hotel Ètrangers Syracuse
Grand Hotel Ètrangers
Grand Ètrangers Syracuse
Grand Ètrangers
Grand Hotel Des Etrangeres
Des Etrangers Hotel SPA

Grand Hotel Des Ètrangers Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 37 reviews
Rating 8 - Good. 3 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ANN, San Antonio

Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta, Dagsboro

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel as well as the entire Ortiga area was an absolute delight! It was a our first visit to Sicily and we were in love the minute our driver dropped ud off!
Stayed 4 nights in Oct 2024

10/10 Excellent

Alla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience all around
Stayed 2 nights in Oct 2024

10/10 Excellent

yekaterina, west orange

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property and location is great !
Stayed 2 nights in Oct 2024

2/10 Terrible

Hiral

Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

SUZI

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with a great view of the ocean
The Grand Hotel des Estrangers is a beautiful hotel perfectly located in the Ortigia section of Syracuse. The building is beautiful and the renovations are very stylish. The breakfast was excellent and the rooftop bar and restaurant are quite nice. The staff is high professional and friendly. We had massages at their Spa which were top notch. The gym is adequate. Good luck if you need to change large euro bills for smaller denominations, we asked once or twice every day and were often unable to get it from the front desk. I know it’s not a bank but it’s a reasonable request.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant & Sophisticated.
Fabulous hotel right on the waters edge in the heart of Ortigia. The hotel was perfect in every way.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jane, Bryn Mawr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located with breathtaking views of the sea. Staff was excellent. Only issue we had was it took over 45 minutes to get our car from the valet parking and I almost missed my train in Siracusa because of it.
Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Stayed 4 nights in Aug 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service
Stayed 1 night in Aug 2024

6/10 Okay

Renzo, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location of Ortigia and the staff were very helpful. However, the hotel was not at a 5 star level. Management of the hotel and staff seemed to be lacking at times. Also, the room we booked did not appear to be the one assigned to us but they were able to resolve it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stepping into the hotel lobby was like stepping through a time travel portal. High ceilings, beautiful artwork, and gracious lines. Staff could not have been friendlier or more helpful with restaurant recommendations, tours, and directions. Breakfast was abundant and options for every kind of taste and diet.
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Stayed 2 nights in May 2024

10/10 Excellent

Sam, Palo Alto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is superb and Ortigia is such an interesting and lovely place. It is a must see!, so much history!!
Stayed 3 nights in May 2024

6/10 Okay

Deena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms were tiny and not well laid out
The room for 2 was so incredibly small , we could barely move around: The people working at the hotel were absolutely wonderful, helpful and friendly.. but logistically the room was so tiny and it was not laid out well at all. For the amount of money we were paying it simply was not worth it. We however very much liked the hotel personnel:
Stayed 3 nights in May 2024

10/10 Excellent

Lazaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is perfect
Stayed 2 nights in May 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice city hotel. Hotel is well-situated for exploring Ortigia. Room, with a view of the water, was quite nice and very clean. Staff was very friendly. Breakfast buffet was as expected for a property of this caliber. Hotel is located within restricted zone, so it was possible to drive to hotel but then necessary to valet park (at 50 Euros/day). We also walked to the archeological park and museum in Siracusa although this was quite a ways. There is a rooftop outdoor lounge that has a view but seems too hot for afternoon use and a bit too cool for the evening during our late October visit. We highly recommended this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul, Dolans Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location
Stayed 2 nights in Oct 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our best hotel experience in Sicily so far. The hotel is beautifully decorated with Art Deco style. I highly recommend a room with sea view because the sunset from the balcony is super romantic. The staff was lovely and very helpful. The breakfast was delicious with both buffet and à la carte options (not included). We benefited from a free access to the spa (depends on the category of the room) and we really enjoyed the aromatic showers. The hotel is perfectly situated on Ortigia, so close to everything to visit. I would stay definitely here again!
Stayed 3 nights in Oct 2023

10/10 Excellent

Linzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near everything, beautiful room with a sea view, clean, friendly staff! Would highly recommend and plan to be back soon!
Stayed 2 nights in Aug 2023

10/10 Excellent

Ravish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at.
Stayed 1 night in Jul 2023

10/10 Excellent

Olga

Stayed 2 nights in Jul 2023