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Hilton Garden Inn Auburn

3.0 star property

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Photo gallery for Hilton Garden Inn Auburn

Lobby
Reception
Indoor pool
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pet friendly
  • Breakfast available
$135
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
74 State St, Auburn, NY, 13021
  • Place, Harriet Tubman Home
    ‪3 min drive‬
  • Place, Fingerlakes Mall
    ‪3 min drive‬
  • Place, Emerson Park
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪38 min drive‬

Room options

View all photos for Two Queen Beds

Two Queen Beds | In-room safe, desk, free cribs/infant beds, free rollaway beds

Two Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

In-room safe, desk, free cribs/infant beds, free rollaway beds

One King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite One King Bed

In-room safe, desk, free cribs/infant beds, free rollaway beds

Junior Suite One King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 37-inch flat-screen TV with premium channels, TV, MP3 dock

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Room | In-room safe, desk, free cribs/infant beds, free rollaway beds

Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, 1 King Bed (Drinks & Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Auburn

3-star Auburn hotel close to Harriet Tubman Home
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Hilton Garden Inn Auburn offers 92 accommodations with MP3 docking stations and safes. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Auburn features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Refinery Modern Fare - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille - This restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 14 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • Refinery Modern Fare

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 14.00 per person
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn Hilton Garden Inn
Hilton Garden Inn Auburn
Hilton Garden Inn Hotel Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Finger Lakes
Hilton Garn Inn Auburn Hotel
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn

Hilton Garden Inn Auburn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 532 out of 773 reviews
Rating 8 - Good. 161 out of 773 reviews
Rating 6 - Okay. 44 out of 773 reviews
Rating 4 - Poor. 21 out of 773 reviews
Rating 2 - Terrible. 15 out of 773 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert, Woodbury

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They were not good at cleaning the room one day they did not really clean the room because they said we had some things left on the bed in other hotels. The maid is always just folded stuff and moved to the side and made the room, but there were no clean towels, so it’s clear they didn’t even try to clean the room. Then yesterday when they clean the room, they didn’t empty out the garbage cans.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small details - exhaust fan in bathroom didn’t work and shower handle was loose. Staff was great and very helpful. Food at the restaurant was ok. Our order was somehow lost and it took an hour to get our food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Lucianne

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Walter

Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice reception clean room. Breakfast buffet very reasonably priced
Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan, Powell

Traveled with partner
Disliked: Amenities, property conditions & facilities
We booked due to reputation of Hilton and it had a suite available and within driving distance to Skaneateles and its renowed Skaneateles Lake. During the first night, My wife left her clothes on floor by the A/C. Next morning the clothes were extremely wet, I checked the carpeting by A/C and found wet carpet was the reason and I informed front desk who said they would look into it. We drove to Skaneateles and returned to hotel in early afternoon. When we got to our room the A/C was completely out and room hot and no one had cleaned the room. I checked in at front desk again and they said the A/C was out completely and we had to get another room. They had not bothered to inform me until then. So we had to wait in a hot room for an hour for an equivalent suite room. Our plans for rest of afternoon was shot We waited for an hour, finally 2nd room was available. We had to move our personal belongings by ourselves. Upon entering the 2nd room, the door wouldn't open, We checked with hotel staff and they found a clothes hanger had been left in during cleaning and door a fire hazard. So we needed a 3rd room. Hotel management eventualy creditred our complete stay (initially after first room problem they had told Expedia who we had booked thru they would not provided any refunds at all). In the end the 3rd room was ok. Another complaint was breakfast was average. We were also told by a staff member that the hotel was still fixing multiple renovations and weren't done yet.
Stayed 2 nights in Jul 2025

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and very clean inside and out
Stayed 1 night in Jul 2025

10/10 Excellent

Lonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would most definitely stay here again! Very clean with extremely friendly staff!
Stayed 2 nights in Jul 2025

8/10 Good

Tanisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to food. Lovely historic area.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks Shampoo bottle empty
Stayed 1 night in Jul 2025

6/10 Okay

jodie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel price was double the other hotels on our trip, and there was a charge for breakfast!! Needless to say, we did not eat at the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Stayed 3 nights in Jul 2025

10/10 Excellent

Dillon

Traveled with family
Liked: Amenities, property conditions & facilities
We've stayed here multiple times. It's always a great experience. Worth the extra money, as they are more expensive than others close by, but have not had good experiences with the other places in the area
Stayed 2 nights in Jul 2025

6/10 Okay

Erinn

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The hotel is newly renovated which is nice. The beds were comfortable. The breakfast was ok. The biggest issue was the cleaning
Stayed 2 nights in Jun 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice restaurant inside. Beautiful and modern
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Compared to other hotels in the area, the Hilton is by far the best!
Stayed 1 night in Jun 2025

10/10 Excellent

Michael J

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed at Hilton Garden Inns before. The stay was wonderful, but bathrooms need to be updated.
Stayed 2 nights in Jun 2025

6/10 Okay

Jasmine Thao, University place

Liked: Cleanliness, property conditions & facilities
Iron table was broke Body wash was empty No amenities
Stayed 2 nights in May 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice, quiet hotel - poor maintenance

Couldn't shave since sink stopper didn't work. Said they would fix it, but didn't. Instead they made it look like it worked. Desk staff were awesome.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovated Room

Easy check in. Had a room that had just been renovated. Very very clean.
Stayed 5 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place where to stay
Stayed 2 nights in May 2025