Hilton Garden Inn Auburn

3.0 star property

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Photo gallery for Hilton Garden Inn Auburn

Relax in the hotel's inviting lobby, featuring a cozy seating area with a sofa and round table.
Enjoy a refreshing swim in our pool, featuring a clear blue pool with a tiled floor and metal ladder for easy access.
Exterior
Welcome to our lobby, featuring a central reception desk, comfortable seating area, and convenient amenities.
Stroll through our hotel's elegant corridors, lined with large windows and beautiful artwork.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
74 State St, Auburn, NY, 13021
  • Harriet Tubman Home
    ‪3 min drive‬
  • Fingerlakes Mall
    ‪4 min drive‬
  • Emerson Park
    ‪6 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪48 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Two Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite One King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

One King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Auburn

3-star Auburn hotel close to Harriet Tubman Home
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Hilton Garden Inn Auburn offers 92 accommodations with MP3 docking stations and safes. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Auburn features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Hilton Garden Inn Auburn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Refinery Modern Fare - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille - This restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 14 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • Refinery Modern Fare

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 14.00 per person
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn Hilton Garden Inn
Hilton Garden Inn Auburn
Hilton Garden Inn Hotel Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Finger Lakes
Hilton Garn Inn Auburn Hotel
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn

Hilton Garden Inn Auburn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 746 reviews
Rating 8 - Good. 158 out of 746 reviews
Rating 6 - Okay. 42 out of 746 reviews
Rating 4 - Poor. 19 out of 746 reviews
Rating 2 - Terrible. 15 out of 746 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dorian

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The person at the front desk checking us out was absolutely terrible. Competent staff is a must. I’ve never had such experience ever at a Hilton
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated room, convenient location, and a restful stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in Moriah was so accommodating and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Enoree

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa M, Endicott

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came up from Binghamton to attend a prom reboot fundraiser for Cayuga Health Network & stayed over. Everything was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a night with my granddaughter. She enjoyed the pool and we had a nice dinner
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel in Auburn, hands down. Clean modern room. Decent meal at The Refinery. Very friendly staff, every employee we encountered gave us their full attention. Pool was “off”.. hard to describe but we love to swim and we both felt the smell was off and didn't feel well after taking a short dip.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia, Marcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2025

10/10 Excellent

Corynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the most genuinely pleasant front desk staff I've encountered! Truly welcoming, thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

scott

Stayed 1 night in Jan 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Dec 2024

4/10 Poor

Erica

Disliked: Staff & service
No continental breakfast, very disappointing for a Hilton, the pool was green and thick with a scum on the top, and after returning back to the hotel after a long day away to not have any parking available for hotel guests due to an event going on! When I asked about additional parking I was told I could park accross the street and then move my car after 9 to the main lot. HUGE inconvenience and very disappointing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Phil

Stayed 1 night in Oct 2024

6/10 Okay

Anna

Traveled with group
Liked: Staff & service
Disliked: Room comfort

Can’t judge a hotel by the lobby

Although the lobby was updated the rooms were not. The bed & pillows were not comfortable. I can now appreciate the country inn & suites by radiosonde that i stayed the day prior had breakfast included along with newer more comfortable bed & pillows. Goes to show you can’t judge a hotel room by its lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tozer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jamison

Stayed 1 night in May 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

James J.

Liked: Cleanliness
Stayed 3 nights in Sep 2024