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Hilton Garden Inn Auburn

3.0 star property

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Photo gallery for Hilton Garden Inn Auburn

Exterior
Lobby
Reception
Meeting facility
Daily cooked-to-order breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
74 State St, Auburn, NY, 13021
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds | In-room safe, desk, free cribs/infant beds, free rollaway beds

Two Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite One King Bed

Junior Suite One King Bed | Living area | 37-inch flat-screen TV with premium channels, TV, MP3 dock

Junior Suite One King Bed

  • 462.6 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, Accessible

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, free cribs/infant beds, free rollaway beds

Room, Accessible

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, free cribs/infant beds, free rollaway beds

One King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Auburn

3-star Auburn hotel close to Harriet Tubman Home
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Hilton Garden Inn Auburn offers 92 accommodations with MP3 docking stations and safes. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Auburn features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Hilton Garden Inn Auburn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Refinery Modern Fare - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille - This restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 14 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • Refinery Modern Fare

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 14.00 per person
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn Hilton Garden Inn
Hilton Garden Inn Auburn
Hilton Garden Inn Hotel Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Finger Lakes
Hilton Garn Inn Auburn Hotel
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn

Hilton Garden Inn Auburn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 496 out of 722 reviews
Rating 8 - Good. 156 out of 722 reviews
Rating 6 - Okay. 38 out of 722 reviews
Rating 4 - Poor. 19 out of 722 reviews
Rating 2 - Terrible. 13 out of 722 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Erica

Disliked: Staff & service
No continental breakfast, very disappointing for a Hilton, the pool was green and thick with a scum on the top, and after returning back to the hotel after a long day away to not have any parking available for hotel guests due to an event going on! When I asked about additional parking I was told I could park accross the street and then move my car after 9 to the main lot. HUGE inconvenience and very disappointing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Phil

Stayed 1 night in Oct 2024

6/10 Okay

Anna

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Can’t judge a hotel by the lobby
Although the lobby was updated the rooms were not. The bed & pillows were not comfortable. I can now appreciate the country inn & suites by radiosonde that i stayed the day prior had breakfast included along with newer more comfortable bed & pillows. Goes to show you can’t judge a hotel room by its lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tozer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jamison

Stayed 1 night in May 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

James J.

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Ada

Traveled with family
Grandson wedding
Stayed 2 nights in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Very clean and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally welcoming, knowledgeable and hardworking. Nice facilities.
Stayed 2 nights in Aug 2024

6/10 Okay

James

Stayed 4 nights in Jul 2024

10/10 Excellent

Gary, Thornhill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was one of the nicest I have met. The hotel is nice, but I was expecting a more scenic area since it is in the fingerlake area. The rooms are clean and spatious, and the bathrooms are good. The wheelchair accessible tub is not usable for someone in a wheelcair. The breakfast buffet is average, with eggs, sausages, porridge, cold cereals, fruit salad, various toasts, yogurt, coffee, and a trio of juices.
Stayed 1 night in Aug 2024

10/10 Excellent

Mindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Everything was perfect. Very clean, comfortable and quiet!
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nancy, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check out, nice stuff, clean rooms, nice indoor pool outside sitting area However, no safe in the room, which is important to us and for $300 a night, most other hotels give a complementary bottle of water per day. I had to buy one every day. Nice stay , quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Great central location for going to The Rev. Easy walking to downtown restaurants. Loved that there was a fridge & microwave in the room. Staff was great. Didn’t need daily help but desk help & cleaners were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was clean, the mattress was firm and the staff was helpful. What else could you want?
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy, Hopewell Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to downtown. Good restaurant in-house.
Stayed 1 night in Aug 2024

2/10 Terrible

Anjum

Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for while on a work trip. Everything was great. Clean room and lovely staff.
Stayed 2 nights in Jul 2024

8/10 Good

Lauren

Traveled with family
I absolutely love this hotel. The review would have been excellent except that this is now the second time out of 3 visits that I come and the pool is not functioning. One of the main reasons I book this hotel when I visit is the pool, and not having one is very disappointing. Otherwise, top notch.
Stayed 4 nights in Jul 2024

10/10 Excellent

sabina

Stayed 1 night in Jun 2024