Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

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Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Indoor pool, sun loungers
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Laundry
$110
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
75 North St, Auburn, NY, 13021
  • Place, Auburn Public Theater
    ‪5 min walk‬
  • Place, Auburn Community Hospital
    ‪14 min walk‬
  • Place, Fingerlakes Mall
    ‪4 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪48 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 192 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

3-star Auburn hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Auburn-Finger Lakes Region by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Holiday Inn Auburn-Finger Lakes Region by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 342 out of 734 reviews
Rating 8 - Good. 205 out of 734 reviews
Rating 6 - Okay. 89 out of 734 reviews
Rating 4 - Poor. 44 out of 734 reviews
Rating 2 - Terrible. 54 out of 734 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Beautiful hotel ! Lived the bar and restaurant, food was very good Kevin our bartender was great! Highly recommend!
Stayed 1 night in Jul 2025

6/10 Okay

Joann

Liked: Cleanliness, staff & service
All in all it was a nice stay. Location was close to everything. We booked the suite. The 2 issues we did have were that the air conditioners were very loud and the toilet was very low to the ground.
Stayed 4 nights in Jul 2025

6/10 Okay

jay

Traveled with partner
Liked: Staff & service
Disliked: Amenities
They only had one ice machine on the fifth floor and parking was terrible
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’m a difficult rater and also I did not make demands on staff. Bed was great. I had a good night’s sleep The room was not as sound proof from the pool noise as I would have liked. But, when the pool closed, no problem.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

Had a great stay. Front desk was great and detailed things to do around the area! A really great stay. Only a couple of complaints about the room - the phone didn't seem to work -possible I wasn't using it correctly. The hinge on the room door is so tight that we could hardly get the door opened from either side. Room 443
Stayed 1 night in Jul 2025

10/10 Excellent

TAMMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return trip

As usual, we had an absolutely amazing stay. We were attending my son‘s college graduation. The staff were extremely kind and helpful.I would highly recommend this hotel.
Stayed 2 nights in May 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Lincoln

Traveled with family
Disliked: Amenities
It seems a little run-down. The fitness center is too small and too hot. There was a dirty band-aid on the floor of our bathroom when we checked in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andre

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nikole at the front desk was fantastic. She was welcoming, friendly, and helpful in finding places to go. We loved our stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. The woman who checked me in was friendly and gave us a great room after what had been a long day!
Stayed 3 nights in Jun 2025

8/10 Good

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly stay

Front desk staff were especially friendly and kind. I had my first experience with the hotel checking on me via text messages. This was a special touch and convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast buffet. Staff very kind and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

heber

Stayed 1 night in Jun 2025

10/10 Excellent

nelita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Stayed 1 night in Jun 2025

6/10 Okay

Jared

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Lost staff of Auburn

I got to the hotel for check in around 8:05 PM. I waited at the front desk until about 830 when the clerk finally came to check us in. The bartender on staff closed the bar without even checking in on us to see if we needed any help or if he could help find the staff member to check us in. We ordered dinner prior to getting there and ended up eating the dinner in the lobby as we waited for the staff to show up. I tried calling multiple times in hopes the staff member had a way to answer the phone away from the desk or someone else would pick up. When we got to there room there was a significant water spot on the ceiling above one of the beds. We took our son swimming and because the staff member was no where to be found he had little to no time to swim after we checked in and got to our room. They were quick to make sure we were out of the pool by 9, but had no issue making us wait for 25 minutes to check in.
Stayed 1 night in Jun 2025

8/10 Good

Sylvie

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

L. Antonia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on my yearly visit.
Stayed 5 nights in May 2025

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and room was decent.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025