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Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

Exterior
Indoor pool, sun loungers
Suite, 2 Queen Beds | Premium bedding, memory foam beds, in-room safe, desk
Exterior
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5908 Widewaters Pkwy, East Syracuse, NY, 13057
  • Le Moyne College
    17 min walk
  • Syracuse University
    8 min drive
  • Crouse Hospital
    8 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    15 min drive

Room options

View all photos for Suite, 2 Queen Beds

Premium bedding, memory foam beds, in-room safe, desk

Suite, 2 Queen Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed (Leisure)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Accessible bathroom

Standard Room, 1 King Bed, Accessible (Mobility)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility)

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Accessible bathroom

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 Queen Bed

  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Accessible bathroom

Suite, 2 Queen Beds, Accessible

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

East Syracuse hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel offers 89 accommodations with safes and complimentary newspapers. Memory foam beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast on weekends. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English, French, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn DEWITT
Holiday Inn Express DEWITT SYRACUSE
Holiday Inn Express Hotel DEWITT SYRACUSE
Holiday Inn Hotel DEWITT
Holiday Inn Express Dewitt Syracuse Hotel
Holiday Inn Express Dewitt Hotel
Holiday Inn Express Dewitt
Holiday Inn Express Suites Dewitt (Syracuse)
Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel
"Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel"

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1039 reviews" "
Rating 8 - Good. 337 out of 1039 reviews" "
Rating 6 - Okay. 98 out of 1039 reviews" "
Rating 4 - Poor. 44 out of 1039 reviews" "
Rating 2 - Terrible. 32 out of 1039 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The rooms were clean and comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

florent

Traveled with partner
Liked: Cleanliness
Need Renovation asap. Room old smelly bathroom full of caulking and old. Lobby looks good, they took care of the lobby and good area but not the rooms. Hallway carpets old stained and smelly. Would wait until they renovate to go again. Too expensive for the experience. Staff is good but rooms are not.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROSA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place,very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always friendly, and helpful when looking for new things to do in the area. It’s always a pleasure staying at this location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Hasmeet

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Arrived at the hotel late after a long drive from New York. Arrived at 10 pm and went straight to the room. Lucky the room had 2 beds because the bed on the left had hair on the pillow and on the comforter. Hair all over the washroom floor. Not hygienic at all. Please get back to me as soon as possible.
Stayed 1 night in Aug 2024

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good breakfast.
Stayed 2 nights in Aug 2024

6/10 Okay

Biji

Traveled with family
Liked: Staff & service
not as expected, not well maintained, not a good value.
Stayed 1 night in Aug 2024

4/10 Poor

nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not booking again
The check in was great. The lobby was very deceiving because it portrayed that the facility had been upgraded. Unfortunately not!!!! The rooms were subpar by far. The carpet as dirty not walking on it without shoes. There were dings and scratches all over. The room smelled of mildew and for someone with asthma it wasn't fun. the furniture reminded you of a motel not a hotel it was so outdated. The mattress was bumpy because they had so many blankets under the sheet for whatever reason. I did look for bedbugs and there were none thank god. The door to the room had a 2 inch space from the bottom of the door. The only good thing they had going for them was the breakfast, The breakfast staff was nice and tried to keep up with the crowd
Stayed 1 night in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great except a chair needs new cushion.
Stayed 1 night in Aug 2024

8/10 Good

Jane G

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. People are very nice. Property needs some remodeling.
Stayed 1 night in Aug 2024

10/10 Excellent

JUDD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
great priced hotel
great hotel for price
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Stayed 1 night in Aug 2024

10/10 Excellent

MD SAIFUR

Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. Just wish there were more channels to choose from on the tv and the water in the pool could be a little warmer. Other then that the female working the front desk was extremely attractive
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Stayed 1 night in Jul 2024

8/10 Good

Daniele

Liked: Cleanliness, staff & service
Staff were nice and breakfast was good. Only the first floor was recently renovated, but still a nice place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvia

Stayed 1 night in Jul 2024

10/10 Excellent

Lucy

Stayed 2 nights in Jul 2024