Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

Exterior
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Exterior
Suite, 2 Queen Beds | Premium bedding, memory foam beds, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5908 Widewaters Pkwy, East Syracuse, NY, 13057
  • Le Moyne College
    17 min walk
  • Syracuse University
    8 min drive
  • Crouse Hospital
    8 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    15 min drive

Room options

Suite, 2 Queen Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility)

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

East Syracuse hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel offers 89 accommodations with safes and complimentary newspapers. Memory foam beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast on weekends. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English, French, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn DEWITT
Holiday Inn Express DEWITT SYRACUSE
Holiday Inn Express Hotel DEWITT SYRACUSE
Holiday Inn Hotel DEWITT
Holiday Inn Express Dewitt Syracuse Hotel
Holiday Inn Express Dewitt Hotel
Holiday Inn Express Dewitt
Holiday Inn Express Suites Dewitt (Syracuse)
Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel
"Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel"

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 321 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
In a convenient location. Rooms are clean. Staff is very nice. The breakfast has something for everyone. Quiet at night. Good place to stay if you are visiting Syracuse.
Stayed 3 nights in Oct 2024

6/10 Okay

Tonya

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Ok nothing special
Staff were very friendly. Check in was quick and easy. Over all seemed outdated in some areas and felt a litlle dingy. Our room was clean and we had early check in. Breakfast was good and typical breakfast food. Not worth the price but we did stay on a night of concert.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Dean

Business traveler
Avoid
Toilet would not flush unless I poured an ice bucket full of water in it. Carpet into the bathroom was pulling up and a trip hazard. TV not very user friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We were there for a week because our daughter had our first grandchild. The staff always asked how everyone was doing. The staff is very friendly and helpful!! Everything was always VERY clean and comfortable...our room, the lobby, breakfast area....!! (Having breakfast as part of our stay was yummy and convenient.)
Stayed 6 nights in Sep 2024

8/10 Good

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in a check out were smooth. Friendly staff. Comfy clean bed. However, the bathroom was a little dirty with tiles coming off the wall. Otherwise a lovely place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Lynn, Naperville

Liked: Cleanliness
Disliked: Property conditions & facilities
Location was convenient to visit Syracuse university. Lobby is new and gives one false hope for the rest of the hotel. Rooms are big but old. Peeling wallpaper, broken lamp shades, very dark. Beds were comfortable and room was big. It served its purpose but I think I’d stay at embassy suites in carrier circle next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharleen

Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2024

10/10 Excellent

Sabrina

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and attentive. Location near the expressway was perfect. The bed was comfy and the shower had great water pressure. The breakfast was superb. It had eggs, bacon, sausage, toast, pancakes, cereal, yogurt. So many options! Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Need more outlets and the surrounding area looked rough. But easy access on and off the freeway and a good last minute price.
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights on an out of state construction job. Ample parking for large trucks & trailers easy roads in and out, big plus right next to home depot. A young guy (Alex If i remember wrong sorry bud) was out often to pick up the lot trash and keep the ground tidy he was very friendly and talking to him about our trade was a good time to vent. BIG THANKS to Miss Sonya in the kitchen. She was attentive, friendly and kept things clean and stocked, even with 5 hungry men eating there big plates! Breakfast spread was Incredible! 5 out of 5 from us.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

KIEN NING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 1 night in Aug 2024

6/10 Okay

joyce, rochester

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to the room didn't shut properly. Had to lift up on the door handle to get the door to close.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Dori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The rooms were clean and comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

florent

Traveled with partner
Liked: Cleanliness
Need Renovation asap. Room old smelly bathroom full of caulking and old. Lobby looks good, they took care of the lobby and good area but not the rooms. Hallway carpets old stained and smelly. Would wait until they renovate to go again. Too expensive for the experience. Staff is good but rooms are not.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROSA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place,very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always friendly, and helpful when looking for new things to do in the area. It’s always a pleasure staying at this location.
Stayed 2 nights in Aug 2024