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Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

Free buffet breakfast on weekends
Exterior
Indoor pool, sun loungers
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
$147
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
5908 Widewaters Pkwy, East Syracuse, NY, 13057
  • Place, Syracuse University
    ‪7 min drive‬
  • Place, Landmark Theatre
    ‪7 min drive‬
  • Place, JMA Wireless Dome
    ‪8 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

  • 445 sq ft
  • Sleeps 6
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, memory foam beds, in-room safe, desk

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, memory foam beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

East Syracuse hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG offers 89 accommodations with safes and complimentary newspapers. Memory foam beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast on weekends. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Dewitt (Syracuse) by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn DEWITT
Holiday Inn Express DEWITT SYRACUSE
Holiday Inn Express Hotel DEWITT SYRACUSE
Holiday Inn Hotel DEWITT
Holiday Inn Express Dewitt Syracuse Hotel
Holiday Inn Express Dewitt Hotel
Holiday Inn Express Dewitt
Holiday Inn Express Suites Dewitt (Syracuse)
Holiday Inn Express Suites Dewitt (Syracuse) by IHG
Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG Hotel
"Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel"

Holiday Inn Express & Suites Dewitt (Syracuse) by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1008 reviews
Rating 8 - Good. 303 out of 1008 reviews
Rating 6 - Okay. 86 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Deborah L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

DIEGO

Stayed 2 nights in Jul 2025

10/10 Excellent

Margarita

Stayed 2 nights in Jul 2025

10/10 Excellent

Troy, Norwalk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with clean comfortable beds and very good breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Jerry, Ellicott City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff put the pillows on the floor while cleaning the room. That was DISGUSTING!! And they should NOT allow the cleaning staff to wear their own clothes instead of the uniform. That was so unprofessional!! Will NOT be going back!!
Stayed 3 nights in Jul 2025

8/10 Good

Joshua

Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good, room was clean but noisy at night only due to birds. Breakfast was great and always look forward to that.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close off the Erie Canal trail Has pool and laundry services.
Stayed 1 night in Jun 2025

8/10 Good

C. Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Nice location
Stayed 1 night in Jun 2025

8/10 Good

C. Gregory

Liked: Cleanliness, amenities
Great location. Unfortunately, only one elevator was working during my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Le

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in newly remodelled hotel. Furnishings are new. Complimentary Breakfast selection was very good lots of options, staff were amazing friendly and helpful. We stayed for the Cuse graduation and they had welcome party for guests with food and drinks. Room and bathroom was excellent. Overall highly recommend and close short drive to Syracuse University. Each morning Manager and staff came around tables to make sure everyone was having a good stay. Thanks for a wonderful stay! Highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, like new.
Stayed 2 nights in Jun 2025

10/10 Excellent

Corey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great! Bright and clean, great service and the coffee barista machine made fabulous coffee! Fabulous! I hope all the Holiday Inn Express locations are like this! It will be my first choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernadette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, nice breakfast, clean and very friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Dan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid. Friendly staff. Not much around but didn't matter for us. Only suggestion, have 🍌 for breakfast
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

10/10 Excellent

Susanna

Stayed 1 night in May 2025

10/10 Excellent

Laxmikant

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Matyas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff
Stayed 3 nights in May 2025

8/10 Good

Karie-Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible. Breakfast good. Was a little loud with kids running in hallways but other than that , our stay was great.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Weird

Weird place, literally out in the middle of nowhere. We stayed in a suite, in my opinion, not worth the money I paid. Coffee was not good.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly. Only complaint was the thin walls between rooms. There was a gathering in the adjoining room very late at night, and we could literally hear the conversations. Made it difficult if not impossible to sleep.
Stayed 3 nights in May 2025

10/10 Excellent

Nickadar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025