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Holiday Inn Express Syracuse Airport, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Syracuse Airport, an IHG Hotel

Exterior
Indoor pool, sun loungers
Exterior
Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
5418 South Bay Road, North Syracuse, NY, 13212
  • Onondaga Lake Park
    ‪5 min drive‬
  • Destiny USA
    ‪6 min drive‬
  • NBT Bank Stadium
    ‪6 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Syracuse North Airport Area

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.8 out of 5, Exceptional, (1002)
The price is $161
per night
$185 total
includes taxes & fees
Feb 5 - Feb 6
Hampton Inn & Suites Syracuse North Airport Area

About this property

Holiday Inn Express Syracuse Airport, an IHG Hotel

North Syracuse hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Holiday Inn Express Syracuse Airport, an IHG Hotel offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Syracuse Airport, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 300 square feet (28 square meters) include conference space. This North Syracuse hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2024.

Holiday Inn Express Syracuse Airport, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport, an IHG Hotel Hotel

Holiday Inn Express Syracuse Airport, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Natas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleaning
Stayed 2 nights in Sep 2024

2/10 Terrible

KC

Disliked: Staff & service, property conditions & facilities
First room had a non functioning lock. Reported it on my way out. When I returned they had re rented my room but didn’t turn off my key so I waled right into an occupied room (non functioning lock). Person said my bags were in the lobby. Front desk said they had no bags. 45 minutes later they found my bags in a some random room. No notes left for the next shift. No notification or permission from me. Completely unacceptable. How do you let a complete stranger walk into an occupied room?
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good stopover for a later flight
Stayed 1 night in Aug 2024

10/10 Excellent

Karen, Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were out of this world!! Clean and friendly staff!! Highly recommended. thanks
Stayed 1 night in Oct 2024

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed Thursday and Saturday nights, with airport shuttle service and when we left we confirmed our car was ok where it was parked as part of lot was corded off for painting. The person behind the desk said it should be fine, but we returned to find our car had been towed. Found out the whole row of cars were towed. 572$ US charge!!!
Stayed 1 night in Oct 2024

8/10 Good

Bethany

Liked: Cleanliness, property conditions & facilities
Convenient for airport travel, tricky to find entrance, gas stations and restaurants not readily accessible. Otherwise clean and safe.
Stayed 1 night in Sep 2024

4/10 Poor

Jen

Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only person working was brand new and told us “just to park” but took our name for shuttle without getting license plate. So our car was towed. When we came back two days later, the same staff member was working and said there was nothing she could do and acted like she knew nothing about it. Absolutely ridiculous and unprofessional.
Stayed 1 night in Oct 2024

8/10 Good

Akiko

Stayed 2 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spur of the moment stay at this hotel on a road trip. Not too bad.
Stayed 1 night in Sep 2024

2/10 Terrible

Samantha

Stayed 4 nights in Sep 2024

8/10 Good

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thought is strange this property does not have cash on hand to make change. Everything gets charged to your room. Airport driver was not there to load my bags for the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

steve

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD J

Liked: Cleanliness, staff & service, property conditions & facilities
Great shower!
Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport, and then close to the highways
Stayed 1 night in Aug 2024

10/10 Excellent

Oludare

Stayed 1 night in Sep 2024

10/10 Excellent

Charlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Could have had an extra trash can in the living/bed area. Toiletries were very nice. Staff very very pleasant and accommodating with the airport shuttle.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Alejandro, Edina

Traveled with family
Liked: Cleanliness, amenities
Tried several times to call the front desk without getting a response. The shower floor was not properly cleaned. The shuttle service worked well the 1st day but was “unavailable” the 2nd day.
Stayed 2 nights in Sep 2024