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Hotel Le Muse

3.0 star property

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Photo gallery for Hotel Le Muse

Exterior
Reception
Terrace/patio
Standard Single Room | Terrace/patio
Daily local cuisine breakfast (EUR 1 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
$120
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Via Malta, 17, Syracuse, SR, 96100
  • Place, Lungomare di Ortigia
    ‪7 min walk‬
  • Place, Cathedral of Syracuse
    ‪10 min walk‬
  • Place, Piazza del Duomo
    ‪10 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪54 min drive‬

Room options

View all photos for Double Room with 1 Double or 2 Single Beds

Double Room with 1 Double or 2 Single Beds | 19 bedrooms, premium bedding, minibar, in-room safe

Double Room with 1 Double or 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 19 bedrooms, premium bedding, minibar, in-room safe

Standard Single Room

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Tripla Superior

Tripla Superior | 19 bedrooms, premium bedding, minibar, in-room safe

Tripla Superior

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 19 bedrooms, premium bedding, minibar, in-room safe

Family Room

  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Hotel Le Muse

3-star hotel in Santa Lucia
This smoke-free hotel features a marina, dry cleaning, and a free manager's reception. Other amenities include a reception hall.
Hotel Le Muse offers 19 accommodations with minibars and safes. Beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Le Muse features a marina. Each day guests can enjoy a complimentary manager's reception. For a surcharge, an area shuttle within 50 meters is available to guests. This Syracuse hotel also offers a terrace, dry cleaning/laundry services, and an elevator.

Hotel Le Muse is a smoke-free property.

A complimentary manager's reception is offered each day.

Property amenities

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Area shuttle (surcharge) up to 50 m

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 1 per person
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Motor boating

Family friendly

  • Crib (surcharge)

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Marina
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Palazzo Cavalieri]
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby hotel located 30 meters away.

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 1 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT089017A1ZMM983FG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Le Muse
Hotel Le Muse Syracuse
Le Muse Syracuse
Hotel Muse Syracuse
Muse Syracuse
Hotel Le Muse Sicily/Syracuse, Italy
Hotel Le Muse Hotel
Hotel Le Muse Syracuse
Hotel Le Muse Hotel Syracuse

Hotel Le Muse Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 69 reviews
Rating 8 - Good. 24 out of 69 reviews
Rating 6 - Okay. 17 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff was exceptionally helpful
Stayed 2 nights in Jun 2025

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not, I repeat, do not pay the city tax in cash to Barbara. She is at the front desk and when we arrived she asked for us to pay right away the city tax (6 euros) in cash only. When we checked out there was no register of this transaction. The lady at the front desk called her and she denied to have received it. I sincerely hope the owner of this hotel read this and pay more attention to Barbara’s behavior towards their customers. The hotel is very noisy at night. We heard some other clients complaining about the noise downstairs on Friday and Saturday night as well. The lady in charge of the breakfast room is nice and polite.
Stayed 2 nights in May 2022

2/10 Terrible

miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreary dirty dated scary place …worse bed I’ve see

The place is horrible. If it had been cheap I wouldn’t complain but it was a $150/night stay. I left the hotel after finding a beautiful brand new boutique hotel 3 blocks away for the same price. The entrance is dirty and scary. You have to ring a bell to be let in and take a dirty dated elevator where the lobby is. The only person working there greets you. He didn’t speak English or Spanish. The bathroom is the best feature. It looked recently renovated. But the bed had a noisy and hard mattress. It was impossible to make the AC work decently…in the Sicilian heat of August! The air coming out was hard to feel. The hallways, the room itself…everything was old and smelly. The paid breakfast was a ticket to go to a bar across the street and get coffee plus a sweet or a salty think (according to the English of the reception person) I threw my money making the reservation. I left and booked another hotel.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to a large and cheap car park and to the main attractions in Syracuse and Ortiga. Super friendly staff and a good room. The breakfast was lovely too.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated bathroom, with stains on toilet seat.
Stayed 1 night in Oct 2018

8/10 Good

Gino, Mokena, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very conveniently located so that one can walk to attractions both in Syracuse and in Ortigia. Rooms were very simple and very clean. Staff was very helpful.
Stayed 2 nights in Sep 2018

10/10 Excellent

Claudio, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place easy walk to old city. Does have businesses that stay open late and on busy street with lots of early morning traffic but AC helps eliminate most of that. Friendly staff. Nice breakfast.
Stayed 5 nights in Apr 2018

2/10 Terrible

Brenda , Boston

Disliked: Staff & service, property conditions & facilities, room comfort

Beware Hotel is Located above a Disco

Le Muse hotel is located above a disco and four restaurant bars. The disco was directly under our room and the noise deafening until 3 am on the Friday when we checked in. I made reservations for four nights for two rooms but after a completely sleepless night we checked out of the hotel. Street noise is one thing with cars and motor cycles but disco music blasting and 300 people below in the street screaming and shouting until 3 am is impossible! Expedia should be watching out for their customers. We stayed one night and we were willing to pay for one night for two rooms even though we were unable to sleep, but because Expedia did not intervene on our behalf we were stuck paying for four nights in a hotel that was too noisy to sleep in. The hotel offered to move us into new rooms on Sunday but they could not guarantee us quiet. The hotel said they would work Expedia but they lied to us.
Stayed 4 nights in Oct 2017

6/10 Okay

Garis

Liked: Cleanliness

Loud music all night.

Disco bar under hotel blasted music till 3 AM. Did not have hot water for 2 out of 3 days.

10/10 Excellent

Mark, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, well-located

Le Muse is ideally located for sightseeing, just a few blocks from the bridge over to Ortigia, with all the things one wants to see, the high-end shops, great restaurants, and the weekend evening people-watching. The hotel is well-maintained and if cleanliness is next to godliness, this is holy ground! The walls may be a bit thin (we could hear the neighbors sometimes, but it didn't really disturb us). Staff was very helpful and friendly.

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martine, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & confortable hotel in excellent location

We have stayed at this hotel on two successive years and enjoyed it thanks to the very helpful and friendly staff as well as the excellent location - perfect if you have a car - and the very good prices.

6/10 Okay

Leendert

Traveled with group
Disliked: Amenities, property conditions & facilities
Location is fine, rooms are clean and well kept but the place feels a bit abandoned and unloved. Staff is friendly and helpful, but all services (check in, breakfast) are in another hotel across the road, which means there is no security or supervision at all. We were given a room without balcony, which was clearly offered in their listing. Without much ado they gave us a better room, saying they put 'the wrong photo' up and it had to be changed. The wrong photo is still up there, so beware. Beds were absolutely terrible, but on the day we left (!) new matresses were delivered. But wait: no wifi?! Are you even serious? Wifi was only available in a cold, grey, empty room on the first floor, except when we really needed it, it was down completely. This is unacceptable for a three star hotel. Especially since there were clearly hotel networks available in our room, but we didn't get passwords for those.
Stayed 5 nights in Jun 2025

8/10 Good

Astrid

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Gute Lage, schlechtes Preis-Leistungs-Verhältnis
Stayed 1 night in Jun 2025

6/10 Okay

Julien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Herbert

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Marian

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Luciano

Stayed 1 night in Jul 2023

6/10 Okay

Mathilde

Stayed 1 night in Sep 2022

2/10 Terrible

Nicolas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 zakje douchegel/shampoo per persoon. Kamer naast de ontbijt zaal veel geluid. Ramen niet goed geïsoleerd dus je hoort heel de nacht en dag auto’s en motors. Personeel niet vriendelijk komen de kamer meerdere keren in zonder reden. Kamer niet schoongemaakt bij 2 nachten slapen. Airco valt steeds uit en word niet heel koud. Nieuwe handdoeken moesten we om vragen bij de receptie omdat de kamer niet opgeruimd was dus alle oude handdoeken opgespaard in de kamer. Er is nog veel meer om op te noemen. Ik heb geen goede ervaring gehad en ik zou het niemand aanraden
Stayed 2 nights in Aug 2022

4/10 Poor

marco

Business traveler
Disliked: Cleanliness, property conditions & facilities
non c'era acqua calda per entrambi i giorni. Dopo la prima notte mi era stato detto che il problema si era risolto e l'acqua era effettivamente tiepida ma il secondo giorno è tornata fredda.
Stayed 2 nights in Aug 2021

6/10 Okay

anna

Liked: Cleanliness
Stayed 4 nights in Aug 2021

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020