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Inn at the Finger Lakes

2.5 star property

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Photo gallery for Inn at the Finger Lakes

Lobby sitting area
In-room safe, desk, iron/ironing board, free cribs/infant beds
Terrace/patio
Meeting facility
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Pet friendly
  • Parking included
  • Air conditioning
  • Free WiFi
$90
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Place, Auburn Community Hospital
    ‪18 min walk‬
  • Place, Harriet Tubman Home
    ‪3 min drive‬
  • Place, Fingerlakes Mall
    ‪4 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪38 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Room, 1 Queen Bed

7.0 out of 10
Good
(73 reviews)
  • 176 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Room, 1 Queen Bed, Accessible

  • 176 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Double Room, 2 Queen Beds

7.0 out of 10
Good
(37 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Double Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(19 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
The Cayuga Inn at the Finger Lakes
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
2.3 out of 5, 61 reviews
The Cayuga Inn at the Finger Lakes

About this property

Inn at the Finger Lakes

Auburn hotel with free in-room WiFi
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary uncovered self parking is available on site, along with a car charging station.

Inn at the Finger Lakes is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 25

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Reviews

Inn at the Finger Lakes Reviews

7.2

Good

7.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 283 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

Reviews

6/10 Okay

Jose A

Liked: Staff & service
Disliked: Cleanliness

Think Twice about this Place

When I checked in the amazing Puerto Rican woman was great, friendly, and informative. I did deal with another lady because our keys where damaged and she was terrible, not friendly, doesn't know how to say thank you, please, or you are welcome. Another night she told us that it was nice that you got here by 11pm because I don't now how you would get back in your room. @ nights of getting keys fixed.
Stayed 3 nights in Aug 2025

8/10 Good

SUZANNE

Stayed 1 night in Aug 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it.

This room was very shabby and dirty. Thank god the sheets were clean but everything else was grubby. Dirty dusty lamp, hair on the bathroom floor, something (soda) dripping down the wall. The TV was missing the HDMI cord and didn’t work but I told the front desk and they did fix it. The satellite box is screwed to the wall next to the TV. Not a place I will ever stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service
The elevator broke down on Friday and then again on Saturday. They asked us to not leave trash outside our door. Didn't need service except for trash. They didn't have a trashcan for us to throw away our trash. They had one for "small" amount. The front desk staff originally asked me to go and dump it in the dumpster out back. I'm doing you a favor by not asking for full service. Yet you want me to throw my trash in the dumpster. How about have a place I can put it in either on my floor or in the lobby. The front desk ended up taking my trash for me.
Stayed 3 nights in Aug 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jul 2025

2/10 Terrible

James

Stayed 2 nights in Jul 2025

6/10 Okay

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Added city tax ???

Added a $4.05 "city tax" that I was not aware of. Reviewed itinerary, which indicated all taxes and fees included.
Stayed 1 night in Jul 2025

8/10 Good

Blane

Traveled with partner
Disliked: Amenities, property conditions & facilities
Elevator was soooo noisy. Place could use a deep clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michele E.

Stayed 1 night in Jul 2025

10/10 Excellent

Michele E

Business traveler
Liked: Cleanliness, staff & service
Clean, comfortable, friendly staff.
Stayed 1 night in Jul 2025

4/10 Poor

Robbie

Disliked: Property conditions & facilities
We had no tv. Had a direct tv remote but no service. Grounds around the property were not maintained. No morning breakfast. For the cost of the stay(over $200 per night) we thought we should have better amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
rooms were competitively inexpensive to other hotels in the area(on trivago) very clean rooms and all items needed were in the room coffee, microwave etc One items of concern was the bathroom shower floor didnt have the safety trips on the tub floor making it very slippery I put a towel on floor as to not slip and fall BUT EVERYTHING WAS GREAT OTHERWISE
Stayed 2 nights in Jul 2025

6/10 Okay

Dale

Disliked: Amenities
Cost effective, good location, quiet,
Stayed 11 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent place, hate automated check in. Sucks
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Jul 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good Place to Stay

It was a good stay. Staff were very helpful. The Inn is pretty dated and rooms are a little small. Bathrooms need updates and remodeling. Everything was clean and the staff was great. Disappointed that they did not have complimentary breakfast
Stayed 2 nights in Jul 2025

6/10 Okay

JOHN

Liked: Staff & service
Convenient
Stayed 1 night in Jul 2025

4/10 Poor

Fang

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The CHECK-IN is BRUTAL!!! Too many corners cut

No front desk at all. You feel like you're in prison, waiting with 3-4 families to use a single kiosk. At least put in a few more if you're trying to save the $20/hr in hiring a nice local person, put multiple kiosks as it takes min 15min per room IF you have a reservation. If not, it takes up to 30m as the scanner on it is constantly falling and guests then need to type everything in on a failing touchscreen. It took us 45min to get checked in with only 1 person in front of use (no reservation) and by the time we were done, there were 4 more groups behind us piling up in the cramped front door area and it felt like prison. Besides that, the A/C seems to be hacked so it keeps turning off so we had to wake up and keep turning it off and on the first nite. The maintenance guy even said 'this is modified on purpose'. That's just shady and it was the entire of the theme of this place: Purposely cutting corners to save $5-10 each room. It's really sad as the rooms and building are nice enough to be a 3star tbh, if they just treated it that way. The workers seem ok but there's no sense of hospitality at all as they are more annoyed when you ask them for anything like missing towels in room (only 1). I don't believe this to be the workers fault but the tone set by management. Wifi is unusable so both my kids had to tether from my room. Parking is impossible after 10p. Location, rooms (and beds) and building are great. Everything else horrible but fixable if they actually cared.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tawny

Stayed 1 night in Jun 2025