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Inn at the Finger Lakes

2.5 star property

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Photo gallery for Inn at the Finger Lakes

Lobby sitting area
Meeting facility
In-room safe, desk, iron/ironing board, free cribs/infant beds
Front of property
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$85
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Place, Willard Memorial Chapel
    ‪5 min walk‬
  • Place, Auburn Public Theater
    ‪7 min walk‬
  • Place, Auburn Community Hospital
    ‪18 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪37 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Room, 1 Queen Bed

7.0 out of 10
Good
(74 reviews)
  • 176 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Room, 1 Queen Bed, Accessible

  • 176 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Double Room, 2 Queen Beds

7.0 out of 10
Good
(37 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Double Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(19 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Inn at the Finger Lakes

Auburn hotel with free in-room WiFi
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary uncovered self parking is available on site, along with a car charging station.

Inn at the Finger Lakes is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 25

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kay

Stayed 2 nights in Sep 2025

6/10 Okay

Jolina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
needs some upgrade
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wedding in the area so it was a convenient and affordable place , everything was great . Just no breakfast but not s deal breaker for us
Stayed 1 night in Sep 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Dated, needs updating
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Older building but generally good condition
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
East virtual check-in as noone on staff at night. Easy parking. Small but clean room.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Charbel

Traveled with family
The rooms smell like very old. I think they need to air them out and open windows. Probably the due to age of rugs. It's a no smoking hotel but the lobby smells like cigarettes. Overall clean, but i was very hard to deal with the smell.
Stayed 1 night in Sep 2025

2/10 Terrible

Erica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay there!

I left the hotel shortly after checking in. The front desk clerk was remote, elevator was broken, the main light switch in the room did nothing, it smelt awful, the TV was on, what I would assume was the previous occupant left their empty money envelop on the desk, the door wasn’t overly secure and the microwave was moldy and very dirty. I did not feel comfortable or safe in that location and booked another with in 5 minutes of arriving.
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

No vending machines but walking distance to stores
Stayed 2 nights in Sep 2025

8/10 Good

Ann

Traveled with family
Disliked: Cleanliness

Average, not worth 160.00/ night

We stayed here in Fall 2023 - seemed 'better' back then. Just stayed here Sept 6th-7th - 1 night. Bathroom adequate but looks tired and not updated. No drain cover on sink? black Mold spotted around tub caulked edge. But- One really Nice thing - VERY nice hot water and lots of it- made 2 fill ups on a bath I took before bed. mattress on bed comfortable enough, mattress was encased - did have to retrieve something that fell close to under bed....NOT clean under there. Cob webs, candy wrapper, dust. The place needs a 'refresh' ....
Stayed 1 night in Sep 2025

8/10 Good

Mark

Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel, Seminole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Quiet.
Stayed 3 nights in May 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bartholomew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative for this stay was that during the last week, their elevator kept breaking down and had to take the stairs from the 3rd floor. Other than that one minor thing, i absolutely loved this place and will definitely book again in the future.
Stayed 12 nights in Aug 2025

10/10 Excellent

Wilma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. Great stay
Stayed 1 night in Jul 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
Best value in the area
Stayed 1 night in Aug 2025

8/10 Good

Larissa

Stayed 1 night in Aug 2025

2/10 Terrible

Emilia, Ann Arbor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret paying for this property. The hotel advertises an EV charger, but it is not managed by them since it belongs to the ViaLynk network, so it’s misleading to list it as a perk when you don't help guests to use it and you have to figure it put how it works and how to pay. Check‑in was through a self‑service kiosk with a remote “agent” who could do little more than take payment and issue keys. Service was unhelpful and impersonal. The first room (second floor) smelled so bad that within minutes we felt nauseous. After requesting a change, we were moved to a first‑floor room where we soon spotted a mouse running across the floor. Maintenance is very poor. Furniture, bathroom fixtures, and towels were all worn out or terrible quality. The TV didn’t work, and when I asked for help, I was told the only way to use it was to leave the room door open so the DirecTV signal could reach it. We stayed the night only because it was too late to find another hotel. The next morning, cockroaches were crawling across the desk. This property is in unacceptable condition and should not be operating. Save your money and avoid this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities
Self service check in on a computer kiosk. Good price for basic hotel. Would use again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good not great

Looks great on the outside, the room was nice. Bathroom could use an update. Virtual check in was different but effective. Overall a good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior suite was very roomy. The hotel is centrally located. Can walk to downtown restaurants and stores. We have stayed there four times and would definitely return.
Stayed 1 night in Aug 2025