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Best Western Syracuse Downtown Hotel and Suites

3.0 star property

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Photo gallery for Best Western Syracuse Downtown Hotel and Suites

Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk
City view
1 bedroom, premium bedding, pillowtop beds, desk
1 bedroom, premium bedding, pillowtop beds, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
416 S Clinton St, Syracuse, NY, 13202
  • Armory Square
    ‪2 min walk‬
  • Landmark Theatre
    ‪3 min walk‬
  • The Oncenter
    ‪10 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

7.6 out of 10
Good
(10 reviews)
  • 625 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 425 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Standard Room, 2 Double Beds, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(14 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

8.8 out of 10
Excellent
(13 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Marriott Syracuse Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1000)
$205 nightly
The price is $205 total
includes taxes & fees
Marriott Syracuse Downtown

About this property

Best Western Syracuse Downtown Hotel and Suites

3-star hotel in Downtown Syracuse
Along with a fitness center, this smoke-free hotel has a 24-hour business center and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Best Western Syracuse Downtown Hotel and Suites offers 68 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in December 2022.

Best Western Syracuse Downtown Hotel and Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clinton Jefferson
Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Hotel Syracuse
Jefferson Clinton Syracuse
Hotel Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Suites
Best Syracuse Suites Syracuse
Best Western Syracuse Downtown Hotel Suites
Best Western Syracuse Downtown Hotel and Suites Hotel
Best Western Syracuse Downtown Hotel and Suites Syracuse
Best Western Syracuse Downtown Hotel and Suites Hotel Syracuse

Best Western Syracuse Downtown Hotel and Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 261 out of 500 reviews
Rating 8 - Good. 123 out of 500 reviews
Rating 6 - Okay. 70 out of 500 reviews
Rating 4 - Poor. 23 out of 500 reviews
Rating 2 - Terrible. 23 out of 500 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booking a different hotel

Do not stay here!!! Room was absolutely disgusting!! The floors from the elevator into the room couldn’t get dirtier. The room conditions were even worse. Stains all over the bed, there wasn’t even pillow cases on the pillows which were also stained! The door wouldn’t even shut. Was only in the room 30 seconds, left got a refund and went to a different hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Business traveler
Liked: Amenities
The hotel was very clean as the staff very helpful. Mimi answered all my questions and was very polite I appreciated that!
Stayed 1 night in Mar 2025

6/10 Okay

Erin, Duanesburg

Charge
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Staff & service, amenities, property conditions & facilities
I loved the shower! Amazing after running the half-marathon. I loved the option for late checkout. That will convince me to choose this hotel again.
Stayed 1 night in Mar 2025

8/10 Good

D Hattie, Hamburg

Traveled with group
Liked: Cleanliness, staff & service, amenities
We turn on the a/c because it was very warm in the room, it ran all night but it never got under 74 degrees. It was difficult to sleep. On a good note, the water pressure was amazing, the towels were soft, and the shampoo/conditioner/body wash was terrific as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and the room was amazing!! It had a mini kitchen!! Very close walk to landmark theater and a bunch of restaurants nearby!!
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa Lee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property just needs some updating
Stayed 3 nights in Feb 2025

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, room comfort
this is an old property so I expect not the beat decor - even the bathroom door doesnt open past the sink lol - but it was conveniently located to what we were doing - friendly staff - Hotel lobby was like a sauna - i felt bad for the desk staff who couldnt eacape it neing so hot -
Stayed 1 night in Mar 2025

6/10 Okay

Stan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

heating issue

Heating problem - room was very hot and made it uncomfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.... we flew in for a few nights to visit city and take in a show. We were satisfied with our accommodations, service, and location. Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location
Stayed 1 night in Mar 2025

10/10 Excellent

Ladashia

Stayed 2 nights in Feb 2025

6/10 Okay

Julio

Stayed 1 night in Mar 2025

2/10 Terrible

Brianne

Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was friendly and helpful!!
Stayed 1 night in Mar 2025

10/10 Excellent

Labrina

Stayed 1 night in Feb 2025

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, worst hotel breakfast ever!

Great location and wonderful room upgrade. However, they were unprepared in time for breakfast in the morning so all the hot food was ice cold and the waffle iron wasn't heated. The only coffee was powdered instant coffee from a machine and was undrinkable, and I like Dunkin'. There was a fair variety of items, but it was all pretty unappetizing. Too bad, the place was great otherwise. I'd recommend staying here and walking to a coffee shop. The room was cheap enough to write off the breakfast without feeling bad.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, walkable

Weekend get away with my husband. Location was great, close to many things, walkable. Parking onsite if you are lucky, if not it’s down the street a bit. Check in staff was great. One complaint is there is only 1 elevator. Our king room had a separate bedroom with TV. Sitting room with couch, kitchenette,microwave,fridge,sink,dishes, and a small fireplace on the 11th floor. Could have used a boot mat for our snowy wet boots to sit on rather than the floor. The room was very clean. Would recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Philippa C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

shaunette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was completely iced over, almost fell.
Stayed 1 night in Jan 2025