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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Lobby sitting area
Exterior
American cuisine
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
$104
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
400 7th North St., Liverpool, NY, 13088
  • Place, NBT Bank Stadium
    ‪2 min drive‬
  • Place, Destiny USA
    ‪3 min drive‬
  • Place, New York State Fairgrounds
    ‪8 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Suite, 1 King Bed, Kitchen | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Suite, 2 Queen Beds, Kitchen | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

3.5-star Liverpool hotel close to Onondaga Lake Park
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 2100 square feet (195 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite self parking is complimentary.

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Blue Spruce Lounge - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Spruce Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 564 out of 1010 reviews
Rating 8 - Good. 237 out of 1010 reviews
Rating 6 - Okay. 94 out of 1010 reviews
Rating 4 - Poor. 62 out of 1010 reviews
Rating 2 - Terrible. 53 out of 1010 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michele

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay here- it is a dump
Stayed 2 nights in Jul 2025

8/10 Good

Jill

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. The room was clean and large. The staff was very friendly. One problem we had was when I closed the bathroom door (barn door style) the door became jammed and I couldn't get out of the bathroom! The door wouldn't budge. LUCKILY I wasn't alone. My husband had to tug on the door until it popped off the rail. I can't help but think about what would have happened if I was alone. unable to open the door, no phone, the door to my room was doubled locked. Maybe change the doors?
Stayed 1 night in Jul 2025

6/10 Okay

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hot tub was extremely hot but the jets didn’t work, we weren’t told. Our room didn’t have hot water in the shower and when we told the desk they said maintenance was coming and they never came. Everything else was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly, Portland

Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
everything was cool
Stayed 1 night in Jul 2025

10/10 Excellent

Zach

Traveled with family
Liked: Cleanliness
Holiday Inn never disappoints but goodness was the building hot in all areas outside of the room. Loved the kitchenette inside the rooms!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Bill

Traveled with family
Disliked: Staff & service
The hotel did not have my reservation that I made through Expedia and it was fully booked. After 45 minutes they “magically found a room”. What a shitshow
Stayed 1 night in Jun 2025

10/10 Excellent

Efe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kirsten

Stayed 1 night in Jun 2025

2/10 Terrible

Tanya

Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Quincy

Stayed 1 night in Jun 2025

8/10 Good

Jeff

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Jun 2025

2/10 Terrible

Kristine, Churchville

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My room had the previous occupations trash in the bathroom trash can. I was here for a conference and when I went back to my room at 9:30 they were doing a check out clean on the room which I never checked out of. They took the food from my fridge it threw it away. I had left items on the bedside table and the house keeper told me she'd be done cleaning in a few minutes and I could come back. I spoke with the receptionist and her resolution was to offer me their free breakfast buffet ...... The conference room had Ac units with dripping water the first day and they turned them off the second day so when we showed up it was unbearably hot and humid.
Stayed 1 night in Jun 2025

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Stayed 1 night in May 2025

2/10 Terrible

Abiodun

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liver Hotel Disappointing 1. We booked multiple rooms for multiple nights. We also drove in 2 hours to come here. 2. The kids were excited about swimming and was the primary reason your hotel was chosen. The pool was closed the whole time. 3. Also we requested more towels as we have a 3 month old and it was not available and never brought up 4. We also ran out of toilet paper in the night cause they were not replaced when to room was cleaned 5. Lastly overall service was disappointing
Stayed 2 nights in May 2025

10/10 Excellent

Alisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and pool are great and staff if pleasant and helpful
Stayed 1 night in May 2025