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Marriott Syracuse Downtown

4.0 star property

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Photo gallery for Marriott Syracuse Downtown

Stunning hotel with a central entrance and two wings, featuring a series of windows and decorative elements.
Experience the grandeur of our lobby, featuring a high ceiling, ornate chandelier, and comfortable seating areas.
Enjoy al fresco dining and socializing in this outdoor patio area with city views.
Relax in this stylish room with a comfortable armchair, flat-screen TV, and ornate chandelier.
Relax in the elegantly furnished lobby, featuring a spacious seating area with a sofa and armchairs, a coffee table, and a potted plant.

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
100 East Onondaga Street, Syracuse, NY, 13202
  • Landmark Theatre
    ‪3 min walk‬
  • The Oncenter
    ‪3 min walk‬
  • Armory Square
    ‪8 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, Multiple Beds

1 bedroom, pillowtop beds, in-room safe, desk

Room, Multiple Beds

8.6 out of 10
Excellent
(45 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(27 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Hearing Accessible)

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Marriott Syracuse Downtown

4-star hotel in Downtown Syracuse
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 34517 square feet (3207 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a vending machine, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Marriott Syracuse Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (34,517 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1015 reviews
Rating 8 - Good. 222 out of 1015 reviews
Rating 6 - Okay. 89 out of 1015 reviews
Rating 4 - Poor. 58 out of 1015 reviews
Rating 2 - Terrible. 57 out of 1015 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Walter

Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2025

6/10 Okay

Suzanne

Stayed 3 nights in Mar 2025

10/10 Excellent

Katie

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean room, friendly staff. Food at the pub downstairs was delicate with live music!!
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Business traveler, Traveled with family
Ok stay
Stayed 2 nights in Apr 2025

6/10 Okay

frances

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was very nice. However parking staff was terrible. Parkingvis in a oublic parking with no security
Stayed 2 nights in Mar 2025

8/10 Good

Scott

M
Stayed 1 night in Apr 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

The hotel itself was quite nice. Very traditional with a grand lobby. We had an issue with the drain in one of the double sinks. The room was quite large. Looks like they renovated to merge two guest rooms into one large room at some point. The location on the other hand is sketchy. Close to the bus terminal and lots of strange characters on the streets around the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel parking
Stayed 1 night in Apr 2025

10/10 Excellent

CHRISTOS

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Cristina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You to get panhandlers around the hotel, asking for money. But the front doors to the hotel are locked and you can’t get in without a room key.
Stayed 4 nights in Mar 2025

10/10 Excellent

RICHARD

Stayed 1 night in Mar 2025

10/10 Excellent

margaret

Stayed 1 night in Mar 2025

10/10 Excellent

Kami

Stayed 1 night in Mar 2025

10/10 Excellent

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parade Day

We arrived on Friday to attend a Syracuse crunch game and we have no idea Saturday would be parade day (St Patrick’s)! We were supposed to check out Saturday, but we couldn’t leave because all the roads were blocked for the parade. Luckily, the hotel had a room and we ended up staying another night. I am so glad we did because the hotel offered a variety activities regarding the parade and we had the absolutely best time.
Stayed 1 night in Mar 2025

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A used contact lens on the bathroom counter, no toilet paper and mold in the shower were not highlights. Old building which is in dire need of a reno/upgrade. People and service were great though. Need massive upgrade in cleaning / room prep service.
Stayed 1 night in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Traveled with partner
Liked: Property conditions & facilities
All night I listened to a door slamming. Not a quiet place, people outside screaming and honking their horns at all hours. The icing on the cake was housekeeping knocking on my door at 8AM and again at 8:15AM, then acting shocked that I was in the room let alone that I was annoyed. It was absurd to be waking people up. Check out is noon, not 8.
Stayed 1 night in Mar 2025

8/10 Good

Laura, Miami

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is amazing. It is gorgeous and the place is convenient. The city is abandoned everything is closed and ended. It’s so sad to see that’s happening.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The bathroom could have been a little cleaner.
Stayed 1 night in Mar 2025

8/10 Good

Charilyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and very accommodating. I checked in late so they allowed me to checkout late. Thank you so much. I will definitely come back if I travel to Syracuse.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Excellent hotel
Stayed 1 night in Mar 2025