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Marriott Syracuse Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Marriott Syracuse Downtown

Exterior
Serves dinner, brunch, and happy hour
Banquet hall
Serves dinner, brunch, and happy hour
Dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Laundry
$148
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
100 East Onondaga Street, Syracuse, NY, 13202
  • Place, Landmark Theatre
    ‪3 min walk‬
  • Place, The Oncenter
    ‪3 min walk‬
  • Place, Armory Square
    ‪8 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(30 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds

8.8 out of 10
Excellent
(48 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Hearing Accessible)

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
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  • Free WiFi
  • Air conditioning
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4.2 out of 5, Very Good, 569 reviews
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About this property

Marriott Syracuse Downtown

4-star hotel in Downtown Syracuse
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 34517 square feet (3207 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a vending machine, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Marriott Syracuse Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (34,517 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Reviews

Marriott Syracuse Downtown Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 591 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

Reviews

2/10 Terrible

Brian

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Carla

Traveled with family
Liked: Room comfort

Housekeeping delays, no rooms ready

Arrived just after 4pm, when check in was allowed, and the room was not ready. We waited about an hour and a half only to join a line of guests in the lobby checking in and being told the same. Once we reached the desk they confirmed we were in the queue for clean rooms and were in luck as ours had just been listed as ready. It was frustrating but I can’t imagine arriving as late as 5:30 or 6 and not being able to go to your room. I also felt for the people at the desk having to manage so many unhappy travelers - management needs to address this staffing issue ASAP.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Renato

Stayed 1 night in Jul 2025

2/10 Terrible

Sandra, sun valley

Disliked: Amenities
Check in says 4p, got here at 3p, and said will call when room is ready. Never received a call, called at 6:30p, says still in the queue for check in, but will squeeze us in. Checked in at 7pm, dropped off our luggages and set the thermostat to 65 since it was 80 degrees in the room. Came back at 9p, temperature didn’t drop. Called front desk, sent a tech out, fixed the issue. Went to go shower, no conditioner left in the bottle, called front desk, says will send some up. Went to turn on the tv, remote can change volume but cannot change channels. This place was terrible by far. Called front desk, offered me 50k points. Really? What is a hotel room without TV, terrible check in service and the list goes on? Horrible.
Stayed 1 night in Jul 2025

8/10 Good

William, North New Hyde Park

Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Jul 2025

4/10 Poor

Michael

Property issues forced us to move hotels and the Marriott did well by us
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and smelled clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Amenities
The atmosphere
Stayed 1 night in Jun 2025

4/10 Poor

Jin

Disliked: Staff & service, property conditions & facilities
The rooms were not serviced even if they put us
Stayed 1 night in Jun 2025

10/10 Excellent

Zahir, Guilford

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic property - well maintained. Staff super nice. About 10 minute walk from Armory Sq. Have to navigate some quieter streets and some shady characters
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice old school hotel. Cool and chic. Walkable to restaurants and cultural interests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Stephanie

Stayed 1 night in Jul 2025

8/10 Good

David J., Endicott

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel as an ambiance of the 50s and 60s. ZIt
Stayed 1 night in Jul 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was immaculate, friendly, and very attentive. The front desk concierge was probably the most friendly and helpful gentleman in years for my heavy business travel, highly recommend this hotel !!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a cool place to stay. This 100-year-old hotel was delicately restored and maintains much of the class from when it was built. The staff are professional and courteous, really going out of their way for my anniversary. I especially appreciated Kessan, front desk associate that checked us in, Caroline, front desk manager that provided us with gifts in our room, and Gonzalo, M club associate that provided us with an upscale and friendly atmosphere that made us feel at home.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It has maintained a unique historical feel with good service
Stayed 3 nights in Jun 2025

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Ther
Stayed 5 nights in Jul 2025

8/10 Good

RAMMOHAN

Stayed 1 night in Jul 2025

10/10 Excellent

Dmitri

Stayed 1 night in Jul 2025

8/10 Good

Erin, Medford

Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Youjia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique style hotel.
Stayed 1 night in Jul 2025