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Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property

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Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

Front of property - evening/night
2 restaurants, breakfast, lunch served; local and international cuisine
Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony) | Premium bedding, minibar, in-room safe, individually decorated
Fountain
Suite, 1 King Bed, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Via Riva Nazario Sauro, Syracuse, SR, 96100
  • Lungomare di Ortigia
    ‪1 min walk‬
  • Porto Piccolo
    ‪15 min walk‬
  • Greek Theatre of Syracuse
    ‪4 min drive‬
  • Catania (CTA-Fontanarossa)
    ‪59 min drive‬

Room options

View all photos for Duplex, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 2 Queen Beds, Non Smoking

  • Partial sea view
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

  • Sea view
  • 1119 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony) | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • Sea view
  • 1012 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Non Smoking, Sea View

  • Sea view
  • 700 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Duplex, 1 Twin Bed, Non Smoking

Duplex, 1 Twin Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 Twin Bed, Non Smoking

  • 356 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Non Smoking

  • 474 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • Sea view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Sea View

  • Sea view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking, Sea View

Suite, 2 Twin Beds, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, Non Smoking, Sea View

  • Sea view
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Partial Sea View

  • Partial sea view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Non Smoking, Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 King Bed, Non Smoking, Partial Sea View

  • Partial sea view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Ortea Palace Hotel, Sicily, Autograph Collection

5-star property in Ortigia
Along with 2 restaurants, this smoke-free property has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 75 soundproofed rooms feature free WiFi and minibars. In addition to upscale touches like fireplaces and heated floors, guests will find flat-screen TVs with satellite channels and sitting areas. Housekeeping is available on request.
Ortea Palace Hotel, Sicily, Autograph Collection offers 75 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ortea SPA by Comfort Zone. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
In addition to a full-service spa, Ortea Palace Hotel, Sicily, Autograph Collection features a sauna and a 24-hour fitness center. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This Syracuse property also offers spa services, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Ortea Palace Hotel, Sicily, Autograph Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ristorante Il Cortile - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Eno shop - This wine bar serves dinner and light fare. Open select days.
Room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Eno shop
  • Ristorante Il Cortile

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Office
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 30 per person
  • Valet parking fee: EUR 50 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IT089017A1R3WB6NHY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 229 reviews
Rating 8 - Good. 31 out of 229 reviews
Rating 6 - Okay. 7 out of 229 reviews
Rating 4 - Poor. 3 out of 229 reviews
Rating 2 - Terrible. 8 out of 229 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. We definitely are going back there, next time in Sicily
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Friendly staff. Restaurant, bar and reception large but lack character. Could be improved.
Stayed 3 nights in Oct 2024

6/10 Okay

Elliot

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During our 3 nights in the hotel the air conditioning system didn't function, there was a thunderstorm that flooded our room and the entrance door to our room wouldn't lock when we exited the room. The hotel/ Expedia did not adequately compensate us for the inconvenience. The hotel is beautiful, well located and very comfortable however.
Stayed 3 nights in Oct 2024

10/10 Excellent

ADALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Gianlucca, Sylvia, Allesandro. Breakfast was fabulous. Highly recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

vincent

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the best location for the island.
Stayed 2 nights in Sep 2024

8/10 Good

Anna

Liked: Cleanliness
Best luxury hotel in Ortigia/Syracusa
The best (perhaps the only) luxury hotel in Ortigia. Excellent location on the sea within walking distance to the everything. Very nice rooms. We had a Garamond Jr. Suite. The staff is super friendly and sleep good English. Service was excellent. The buffet breakfast was very nice (€50 if you prepay it). Valet parking available (€40). The only complaints we had were that the pillows were not comfortable, the mattress was super firm, there was no comforter (only a thin blanket), and that may things were not functioning. For example there were two awnings in our balcony and one could not be opened. The pool has pretty mosaics but no chairs to rest near the pool. Hamas/steam room and some of the showers didn’t work. The pool has nice chairs inside the pool with spa jets but none of them worked. Still in spite of all that we would defiantly stay there again since it’s the only luxury hotel in town
Stayed 2 nights in Sep 2024

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Teresa

Liked: Amenities, property conditions & facilities
It’s a wonderful hotel. You should be very proud. I will definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Susan, Sullivans Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel with excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building with common areas that have a “wow” factor. Room was specious and had a view of the water. Everything on the island is walkable. Enjoyed being in proximity to the market and shopping. Only minor piece of feedback was this was the one and only hotel during our trip to Sicily that did not provide complimentary breakfast. Seems like that could be considered given the price of the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible destination for Syracusa, IT
The hotel was top notch and I would highly recommend it for a great vacation destination. I was highly impressed with the accommodations, incredibly helpful staff and amazing food offerings.
Stayed 1 night in Jul 2024

8/10 Good

Kenneth, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Construction below our window at 7 am woke us up every morning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, highly recommend
Stayed 4 nights in Jun 2024

8/10 Good

mojgan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and friendly hotel
Stayed 4 nights in May 2024

8/10 Good

Truc, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Excellent, on Ortigia island but close to mainland. Near open air market & many good restaurants. Facilities: Common areas are superb & luxurious. Room is OK, not great. Bathroom too small, especially shower, which also leaks after each use. Service: At breakfast, service is excellent. Housekeeping is OK, sometimes good, sometimes a bit off. Food: Judging from breakfast, restaurant probably very good. In conclusion: If the bathroom was larger and better, it would truly be a 5-star experience, otherwise I feel it's only 4-star.
Stayed 8 nights in Apr 2024

8/10 Good

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just fyi…Air Conditioning is purposely disabled until April…Room was hot during the day…staff would only offer a fan.
Stayed 2 nights in Mar 2024

4/10 Poor

Osama

Traveled with group
Liked: Property conditions & facilities
The duplex rooms is not practical. And the shower is terribly small. Even though the toilet space is available to make a comfortable shower soace
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Must stay
Beautiful hotel. Staff was absolutely wonderful. Beautiful views.
Stayed 1 night in Feb 2024

10/10 Excellent

Kiyoko

Liked: Amenities
The hotel is superbly comfortable and the staff have been attentive yo the needs of guests. The building is unique and has preserved it’s original features without compromising comfort. Breakfast staff members have been both very kind to me and to my little dog (thank you, Frderica). Talking about my dog, he loved the room and the bed. I cannot wait to return.
Stayed 7 nights in Feb 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel would definitely return.
Stayed 1 night in Jan 2024