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Palazzo Gilistro

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Rooftop terrace
View from property
Double Deluxe Sea View | 1 bedroom, minibar, in-room safe, individually decorated
Double Deluxe Sea View | Water view
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via della Amalfitania, 12, Syracuse, SR, 96100
  • Piazza del Duomo
    ‪2 min walk‬
  • Cathedral of Syracuse
    ‪2 min walk‬
  • Abbey Church of Saint Lucia
    ‪3 min walk‬
  • Syracuse (QIC)
    ‪4 min walk‬

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated

Family Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Deluxe with Sauna, Yakuzi and Pool Table

Suite Deluxe with Sauna, Yakuzi and Pool Table | View from room

Suite Deluxe with Sauna, Yakuzi and Pool Table

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Deluxe Sea View

Double Deluxe Sea View | 1 bedroom, minibar, in-room safe, individually decorated

Double Deluxe Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Executive Double Room, 1 Bedroom

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Superior

Double Superior | 1 bedroom, minibar, in-room safe, individually decorated

Double Superior

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, 1 Bedroom

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | View from room

Family Suite, Multiple Beds

  • 592 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Junior Suite Sea View with Terrace

Junior Suite Sea View with Terrace | View from property

Junior Suite Sea View with Terrace

  • 398 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property - evening/night

Algila' Ortigia Charme Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (790)
The price is $220
per night
$252 total
includes taxes & fees
Mar 17 - Mar 18
Algila' Ortigia Charme Hotel

About this property

Palazzo Gilistro

Property in Ortigia
Valet parking, dry cleaning, and a 24-hour front desk are available at this smoke-free property. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. All 11 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
Palazzo Gilistro offers 11 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. This Mediterranean property also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Palazzo Gilistro is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 25 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast

Things to do

  • Billiards/pool table

Family friendly

  • In-room crib
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number IT089017A13Y9PF57V

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palazzo Gilistro Guesthouse Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Syracuse
Palazzo Gilistro Sicily/Syracuse
Palazzo Gilistro Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Guesthouse Syracuse

Palazzo Gilistro Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 107 out of 120 reviews
Rating 8 - Good. 9 out of 120 reviews
Rating 6 - Okay. 1 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in the heart of Ortigia. Very friendly and responsive staff. Good breakfast with plenty of offerings. Lovely terrace overlooking one of the busy streets. Parking is best done by valet at 30 Euros/day but works very well.
Stayed 3 nights in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
My favorite hotel on my whole trip through Sicily. Charming hotel in a perfect walkable location. So much to see, do and eat right outside the door. My room had 2 balconies, was spacious, so clean. Super comfortable bed and pillows. So quiet at night. Great breakfast buffet. Wonderful variety, great coffee. The staff at the front desk are so friendly and helpful. Nice hot shower too!
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the centre, excellent choice of breakfast items, very reliable valet parking and comfortable bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

ALISTAIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Ortigia
The hotel has a very good position in Ortigia. The room was well furnished, roomy and comfortable. The breakfast was excellent. The staff were all friendly and helpful. I would be very happy to stay there again and thoroughly recommend this hotel. Travel tip: you cannot get to the hotel by car. There is a valet parking service which allows you to drop off in Piazza Archimede, about 20m from the hotel. The alternative is a public car park some distance away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. The small hotel was located steps from the Duomo in an old family home later converted into a charming and comfortable boutique hotel. The staff was extraodinary and made our stay special. Don't miss the amazing breakfast prepared onsite. And the barrista will make your coffee just as you like it!
Stayed 1 night in Oct 2024

10/10 Excellent

cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful find
We absolutely loved this small hotel. It’s perfectly placed in Ortigia for everything. It has beautiful rooms. We had a large terrace overlooking the sea and views of Etna. The bed was super comfy with lovely soft sheets. The room was clean and the shower worked well. Nothing to complain about. The staff were especially helpful in every way. The breakfast was typically Italian with nice cakes and croissants fruit and ham and cheese etc.
Stayed 4 nights in Oct 2024

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palazzo Gilistro
Lovely hotel in the old centre of Ortigia. Great service.
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in the center of Ortigia!
Beautiful hotel, right in the center of Ortigia! So close to the sights and restaurants, as well as 5-10 minute walk to the ocean views. Everyone we interacted with from the hotel was so helpful, and the room we got on the top floor was very comfortable with a balcony that was perfect to watch sunsets! We also had a rental car and they helped make that stress-free with the valet service option they arranged as well. Would definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Irina, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel with the kindest staff. Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

sam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s was way beyond our satisfaction and our suite was the best by far. Excellent service and staff and beautiful breakfast too
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Bob

Stayed 1 night in Sep 2024

10/10 Excellent

Lizbeth

Traveled with group
ily run hotel. A very different experience with 3 dogs and peacocks roaming freely. Very friendly animals. It was fun watching the donkey and pigs eating their slop this morning. Rooms are large but structure very old and dirt road very rough when approaching property. Enjoyed some from usual!
Stayed 2 nights in Sep 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Takahiro, Boston

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
They didn’t have electricity.
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Stayed 3 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 4 night stay in hotel Gilisto, room was delightfully quirky, first time we have had a full size pool table in our room. Breakfast was substantial and yummy. Hotel right in the heart of the action in Ortega. Don’t hesitate to book.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, in the heart of Ortigia with a secure front door and someone at the front desk 24 hours. The breakfast was fantastic, the rooms a great size and very comfortable but what really made this property stand out was the customer service - so friendly and helpful, would stay there again in a heartbeat!
Stayed 2 nights in Sep 2024

10/10 Excellent

suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to most atractions. Amazing staff, helpful with providing excellent tips and recomendations. Excellent breakfast. We had a sea view room, with an amazing view.
Stayed 3 nights in Sep 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff. The room is pretty small, but very clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully restored and renovated boutique hotel in the heart of Ortigia. Our room was spacious with separate living area and balconies overlooking the streets. The reception and hospitality staff were very friendly and helpful. Large choice of Restaurants nearby. 20 euro taxi from railway station. Excellent !
Stayed 2 nights in Aug 2024