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Palazzo Gilistro

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December 2024
January 2025

Photo gallery for Palazzo Gilistro

Rooftop terrace
Double Deluxe Sea View | 1 bedroom, minibar, in-room safe, individually decorated
Double Deluxe Sea View | Water view
Reception
View from property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via della Amalfitania, 12, Syracuse, SR, 96100
  • Fountain of Diana
    1 min walk
  • Bel Bon
    1 min walk
  • Syracuse Station
    15 min drive
  • Syracuse (QIC)
    4 min walk

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated

Family Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Deluxe with Sauna, Yakuzi and Pool Table

Suite Deluxe with Sauna, Yakuzi and Pool Table | View from room

Suite Deluxe with Sauna, Yakuzi and Pool Table

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Deluxe Sea View

Double Deluxe Sea View | 1 bedroom, minibar, in-room safe, individually decorated

Double Deluxe Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Executive Double Room, 1 Bedroom

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Superior

Double Superior | 1 bedroom, minibar, in-room safe, individually decorated

Double Superior

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, 1 Bedroom

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | View from room

Family Suite, Multiple Beds

  • 592 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Junior Suite Sea View with Terrace

Junior Suite Sea View with Terrace | View from property

Junior Suite Sea View with Terrace

  • 398 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

About this property

Palazzo Gilistro

Property in Ortigia
Valet parking, dry cleaning, and a 24-hour front desk are available at this smoke-free property. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. All 11 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
Palazzo Gilistro offers 11 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. This Mediterranean property also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Palazzo Gilistro is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 25 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast

Things to do

  • Billiards/pool table

Family friendly

  • Free crib
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number IT089017A13Y9PF57V

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palazzo Gilistro Guesthouse Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Syracuse
Palazzo Gilistro Sicily/Syracuse
Palazzo Gilistro Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Guesthouse Syracuse

Palazzo Gilistro Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 107 out of 120 reviews" "
Rating 8 - Good. 9 out of 120 reviews" "
Rating 6 - Okay. 1 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

sam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s was way beyond our satisfaction and our suite was the best by far. Excellent service and staff and beautiful breakfast too
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Bob

Stayed 1 night in Sep 2024

10/10 Excellent

Lizbeth

Traveled with group
ily run hotel. A very different experience with 3 dogs and peacocks roaming freely. Very friendly animals. It was fun watching the donkey and pigs eating their slop this morning. Rooms are large but structure very old and dirt road very rough when approaching property. Enjoyed some from usual!
Stayed 2 nights in Sep 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Takahiro, Boston

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
They didn’t have electricity.
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Stayed 3 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 4 night stay in hotel Gilisto, room was delightfully quirky, first time we have had a full size pool table in our room. Breakfast was substantial and yummy. Hotel right in the heart of the action in Ortega. Don’t hesitate to book.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, in the heart of Ortigia with a secure front door and someone at the front desk 24 hours. The breakfast was fantastic, the rooms a great size and very comfortable but what really made this property stand out was the customer service - so friendly and helpful, would stay there again in a heartbeat!
Stayed 2 nights in Sep 2024

10/10 Excellent

suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to most atractions. Amazing staff, helpful with providing excellent tips and recomendations. Excellent breakfast. We had a sea view room, with an amazing view.
Stayed 3 nights in Sep 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff. The room is pretty small, but very clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully restored and renovated boutique hotel in the heart of Ortigia. Our room was spacious with separate living area and balconies overlooking the streets. The reception and hospitality staff were very friendly and helpful. Large choice of Restaurants nearby. 20 euro taxi from railway station. Excellent !
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, but don’t expect to go to bed early. The people there party late into the night.. Otherwise, the hotel was fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the BEST place to stay in the old town !! Center location, close to everything. Huge rooms with great roof terrace . People working here are helpful with beach and restaurant recommendations. Very good breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Darlayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Our two hosts were amazing. They were thoughtful in trying to help us with transportation and things to do in ortigia. Clean. Location is in the thick of it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely clean hotel. Super friendly staff as well. Was perfect as a base for exploring, we loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The staff and owner were so helpful and welcoming. Breakfast was delicious and our room was clean and comfortable. It was in a great area of the city and we could walk to everything we wanted to see. We had a sea facing room and it was nice to sit out on the balcony in the evening. We would stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dana

Stayed 1 night in Jul 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service !!!!
When they say ‘people’ make the difference this hotel is a perfect example! Extra friendly team made our stay in Ortigia great. Receptionists and breakfast buffet team were excellent! Rooms were very clean too! Only downside: the bar next to the hotel is lively until late, other than that, all super! Grazie mille ragazze
Stayed 5 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Palazzo in the heart of Ortigia
In Syracusa - - Ortigia, a lovely small hotel with a warm friendly staff, so helpful, that makes a fun place even better. Right in the midst of the main backstreet - walking corridor, you can exit the Pallazo and go to the Duomo, Arethusa's oasis, and the Diana fountain... All within steps. Delightful visit in every way.
Stayed 4 nights in Jun 2024