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Palazzo Gilistro

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December 2024
January 2025

Photo gallery for Palazzo Gilistro

Rooftop terrace
View from property
View from property
Junior Suite Sea View with Terrace | View from property
Suite Deluxe with Sauna, Yakuzi and Pool Table | Billiards

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Via della Amalfitania, 12, Syracuse, Siracusa, 96100
  • Piazza Archimede
    1 min walk
  • Piazza del Duomo
    2 min walk
  • Cathedral of Syracuse
    2 min walk
  • Syracuse (QIC)
    4 min walk

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated

Family Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Deluxe with Sauna, Yakuzi and Pool Table

Suite Deluxe with Sauna, Yakuzi and Pool Table | View from room

Suite Deluxe with Sauna, Yakuzi and Pool Table

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Deluxe Sea View

Double Deluxe Sea View | 1 bedroom, minibar, in-room safe, individually decorated

Double Deluxe Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Executive Double Room, 1 Bedroom

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Superior

Double Superior | 1 bedroom, minibar, in-room safe, individually decorated

Double Superior

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, 1 Bedroom

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | View from room

Family Suite, Multiple Beds

  • 592 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Junior Suite Sea View with Terrace

Junior Suite Sea View with Terrace | View from property

Junior Suite Sea View with Terrace

  • 398 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Palazzo Gilistro

Property in Ortigia
Valet parking, dry cleaning, and a 24-hour front desk are available at this smoke-free property. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite. All 11 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
Palazzo Gilistro offers 11 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. This Mediterranean property also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Palazzo Gilistro is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 25 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast

Things to do

  • Billiards/pool table

Family friendly

  • Free crib
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palazzo Gilistro Guesthouse Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Syracuse
Palazzo Gilistro Sicily/Syracuse
Palazzo Gilistro Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Guesthouse Syracuse

Palazzo Gilistro Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 107 out of 120 reviews" "
Rating 8 - Good. 9 out of 120 reviews" "
Rating 6 - Okay. 1 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the BEST place to stay in the old town !! Center location, close to everything. Huge rooms with great roof terrace . People working here are helpful with beach and restaurant recommendations. Very good breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Darlayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Our two hosts were amazing. They were thoughtful in trying to help us with transportation and things to do in ortigia. Clean. Location is in the thick of it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely clean hotel. Super friendly staff as well. Was perfect as a base for exploring, we loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The staff and owner were so helpful and welcoming. Breakfast was delicious and our room was clean and comfortable. It was in a great area of the city and we could walk to everything we wanted to see. We had a sea facing room and it was nice to sit out on the balcony in the evening. We would stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dana

Stayed 1 night in Jul 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service !!!!
When they say ‘people’ make the difference this hotel is a perfect example! Extra friendly team made our stay in Ortigia great. Receptionists and breakfast buffet team were excellent! Rooms were very clean too! Only downside: the bar next to the hotel is lively until late, other than that, all super! Grazie mille ragazze
Stayed 5 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Palazzo in the heart of Ortigia
In Syracusa - - Ortigia, a lovely small hotel with a warm friendly staff, so helpful, that makes a fun place even better. Right in the midst of the main backstreet - walking corridor, you can exit the Pallazo and go to the Duomo, Arethusa's oasis, and the Diana fountain... All within steps. Delightful visit in every way.
Stayed 4 nights in Jun 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had the most wonderful 3-night stay at Palazzo Gilistro in June. The staff were so friendly and helpful, the room was fab and house keeping did such a beautiful job every day. Breakfast was delicious. Palazzo Gilistro is in the perfect central location, just a few minutes walk from the Cathedral of Syracuse with an abudance of restaurants, shops and bars all in walking distance. Despite it being in the centre of town, our room was up high above the hustle and bustle and was lovely and quiet for bed time! If we had one suggestion, It would be to make better use of the great communal roof terrace - a bar up there would be perfect! We will definitely recommend Palazzo Gilistro to our friends and family and would love to return one day!
Stayed 3 nights in Jun 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved property, huge room in quiet yet convenient area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, room comfort
Yes we recommend!!!
Wonderful hostility and staff, super helping with parking and recommendations. In the heart of town! We recommend it
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very centric place to relax in the heard of Siracusa. Comfortable room, great staff and a yummy breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at this hotel! The location couldnt be better, the breakfast was phenominal and the staff was all super friendly and helpful. Only thing I would change was making my trip longer!
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Siracusa
Location is fantastic walkable to everything. The staff was tremendous especially Francesca who helped us with check in and parking. Breakfast was great. Not your basic continental.
Stayed 2 nights in May 2024

10/10 Excellent

Robert, Grand Saline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel of our entire trip throughout Sicily. Great location, wonderful room, very nice breakfast and the most friendly and helpful front desk team. They went above and beyond in making us feel welcome and making suggestions for places to visit and things to do during our stay. WiFi and air conditioning were really good as well. I would highly recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel
The staff was extremely helpful in getting us and our luggage from and to our car. She gave us a printed map with suggestions for the key spots. The location is smack in the middle of the center of Ortigia. Excellent breakfast with the a wide range of options and high quality food.
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff very friendly with great advice for where to eat and sights to see. Huge room and get comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Haim E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a way to start our trip in Sicily. The property and staff were fantastic. Far exceeded our expectations. Really loved our room with the rooftop terrace. Sunsets galore! Breakfasts were wonderful, and everyone super friendly. I would highly recommend this place.
Stayed 3 nights in Apr 2024

10/10 Excellent

ROBERT, CRANSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great location in the centre of Ortigia. We had a suite of rooms with balconies looking out onto the streets below. Breakfast was great, a good selection of cold meats, cheese, fruits, patries, yoghurts etc. We spent three nights here in early November and couldn't fault it.
Stayed 3 nights in Nov 2023

10/10 Excellent

Gail A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient!
You will have to walk a little bit with your bags, but it is a great location! Nice room and good breakfast!
Stayed 1 night in Oct 2023