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Clarion Pointe Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Pointe Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Laundry room
Free daily buffet breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included
  • Breakfast included
  • Air conditioning

Explore the area

Map
454 James Street, Syracuse, NY, 13203
  • St. Joseph's Hospital Health Center
    5 min walk
  • Clinton Square
    7 min walk
  • Landmark Theatre
    11 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    9 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Clarion Pointe Downtown

Hotel in Northside
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Clarion Pointe Downtown has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 86 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

My

The noise from the outside was unbearable. I was up most of the night. This is not my first stay at this hotel. I have been there many times and the other visits went well.
Stayed 1 night in Sep 2024

10/10 Excellent

Dong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 2 nights and everything is good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

A
Stayed 2 nights in Sep 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmin

Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jarkyn

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Works For A Quick Stay
We had stayed here the year prior for the fair and had a really pleasant experience. This tine was a little different. We had attempted to cancel a spare room and while it was non-refundable, the back and forth with the hotel was needlessly aggressive on their end when I asked even if we could do a 50% refund (thankfully, things worked out and we ended up taking the room). Once in the room, there were a few things we noticed. A greasy hand print on the headboard of my friend’s bed (she found it during a routine bedbug check), the vent cover above the shower was missing, and the sheets had some minor stains. That I can work with because white sheets inevitably show everything. The next morning, when I went to shower, I noticed a hair, red and curly, still stuck to the shower wall (neither of us have red curly hair). Breakfast was okay, just crowded as the lobby isn’t very large. Personally, this experience left a a bitter taste in our mouths so we’ll be going elsewhere in the future. With that said, I’d recommend this place if you’re on a strict budget and for a quick overnight stay. It is close to downtown with lots of restaurants and is a short drive to the fairgrounds if that’s your main attraction. See photos below
Stayed 1 night in Sep 2024

10/10 Excellent

Anatoli, Ottawa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

4/10 Poor

Rebecca

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property is in a poor state of repair, the safe in our room was broken and when the staff couldn’t figure out how to fix it they advised us to just “lock our hotel room door” and it would be fine. The property is in an unsafe area, so this felt like a concern, particularly for keeping our passports safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Suhayb

Stayed 1 night in Aug 2024

6/10 Okay

Melanie

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless when I checked in, very clean and well stocked with toiletries, towels, etc. When I checked out, the girl who was at the front desk was very helpful and, as far as I'm concerned, went above and beyond in assisting me with a matter that I needed help in.
Stayed 1 night in Aug 2024

2/10 Terrible

Derrick

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When me and my wife walked into the lobby, there was a bug zapper setup going off every few seconds. The lobby smelled like cigarette smoke they tried to mask with air fresheners. The room had mosquito stains on the wall along with a couple still stuck to the wall. In short, the motel is in need of a complete renovation. I also noticed the photos on the hotels.com website completely hid the fact that this was a motel and not a hotel.
Stayed 1 night in Aug 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mili at the front desk is incredibly friendly and helpful- offered to brew fresh coffee for us at check-in and gave us great restaurant recommendations!
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian, ALBANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to downtown Syracuse.
Stayed 2 nights in Aug 2024

8/10 Good

John D

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled and clean. Convenient to downtown, fairgrounds, amphitheater.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice people.
Stayed 1 night in Aug 2024

8/10 Good

JOHN

Liked: Staff & service, property conditions & facilities
Ok was clean served its purpose would stay agajn
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
When I arrived the hotel entrance was locked and there was no one at the reception. Waited 15min when receptionist finally returned. His explanation was he was helping a customer who was locked out of his room. Ok, but that is not an excuse. Hotel understaffed
Stayed 1 night in Aug 2024

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was spotless! very clean and freshly renovated. Staff were very helpful. Area around the hotel wasn't the best, but that's no fault of the hotel.
Stayed 2 nights in Aug 2024