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Clarion Pointe Downtown

2.5 star property

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Photo gallery for Clarion Pointe Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Lobby
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Business services
The current price is $119
includes taxes & fees
Jun 21 - Jun 22

Explore the area

View in a map
454 James Street, Syracuse, NY, 13203
  • Place, Landmark Theatre
    ‪11 min walk‬
  • Place, The Oncenter
    ‪13 min walk‬
  • Place, Armory Square
    ‪13 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(40 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Clarion Pointe Downtown

Hotel in Northside
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Clarion Pointe Downtown has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 370 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Josh

Stayed 1 night in Feb 2026

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I travelled for business and it was amazing. They were very accommodating and clean. I really enjoyed my stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very happy with my stay. Friendly staff, clean room, good breakfast. Stayed 2 nights while visiting family member at nearby hospital.
Stayed 2 nights in Feb 2026

8/10 Good

Larry

Stayed 1 night in Feb 2026

10/10 Excellent

Abhinav, Wildwood

Stayed 2 nights in Jan 2026

6/10 Okay

Paulina

Stayed 2 nights in Feb 2026

6/10 Okay

Raymond

Disliked: Amenities, property conditions & facilities
The only 2 positive things I can say about this hotel, but they are big positives, is that the beds were comfortable and the hotel room was clean. For the negatives: 1. It is very old, the hotel itself, room furniture, etc. 2. The pictures are deceiving from the website, it is not new looking in any aspect. 3. Room access is outdoors only, like a motel. I either overlooked that, or they had some clever photography hiding that fact !!! 4. The “breakfast”, touted as excellent, etc, did not appear appetizing at all, burnt what looked like turkey bacon, and 1 container of unappetizing eggs and hash browns, and bread in a container that stays out all day; not sure how that could remain “fresh”. 5. Staff that is not very polite, to the point of not even speaking back when you say “hi” to them. If it was not a hassle to fight with Expedia for a prepaid registration, I would have cancelled my reservation immediately upon walking into the lobby. I will never stay there again and do not recommend it.
Stayed 3 nights in Feb 2026

4/10 Poor

shirley, hogansburg

Lack of amenities no one at desk after 6
Stayed 1 night in Jan 2026

6/10 Okay

Aisha

Stayed 1 night in Feb 2026

6/10 Okay

Becky

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was good , but there was a cold draft that came in through the door because of an opening in it and the bathroom floor was sticky.
Stayed 1 night in Jan 2026

10/10 Excellent

alana

Stayed 6 nights in Jan 2026

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities
Great service!
Stayed 1 night in Jan 2026

8/10 Good

Jose

Stayed 1 night in Jan 2026

8/10 Good

Mary Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel fit our needs for a quick stay overnight. The staff was very friendly, the room was clean and comfortable and quiet.
Stayed 1 night in Jan 2026

6/10 Okay

Phillip

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
This property was subpar. Beds very very soft and warn, heater in room very loud, toilet filling and emptying all night, smoke alarm blinking a bright light all night, traffic noise constantly. The breakfast looked completely inedible, did not even attempt. If you are looking for a quick overnight stay and noise and super warn beds don’t bother you, than you’ll be fine.
Stayed 1 night in Jan 2026

10/10 Excellent

GLYNN, Tafton

Stayed 1 night in Dec 2025

4/10 Poor

Chia Yen

Disliked: Cleanliness, amenities
Room not cleaned until I requested it to be. Cleaner brought her child
Stayed 5 nights in Sep 2025

10/10 Excellent

Idalia

Business traveler
Liked: Cleanliness, amenities
Really nice stay and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Becki

Liked: Cleanliness, property conditions & facilities
Cleanliness and freindliness
Stayed 2 nights in Dec 2025

6/10 Okay

Deborah, Landenberg

Liked: Cleanliness, property conditions & facilities
Well-renovated two-story motel in tired neighborhood in Syracuse city featured welcoming/courteous reception staff, an absolutely clean/comfy room, and reasonable fee. Unfortunate crack in newish step-in shower floor didn’t deter our stay, but needs repair. Comfortable bed, responsive HVAC. Convenient access from highways. Quiet area. Exterior needs refreshing upgrade to match the excellent interior upgrade.
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities
No regular sugar for coffee, creamer curtled in coffee, bagels were hard
Stayed 2 nights in Dec 2025

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and staff was very friendly it was a perfect stay
Stayed 1 night in Dec 2025

8/10 Good

Patrick

Stayed 2 nights in Dec 2025

8/10 Good

Roxana

Liked: Cleanliness, staff & service, amenities
Very clean room, the staff was curtious but a little noisy in the evening. Good breakfast. I recommend this place.
Stayed 1 night in Dec 2025

6/10 Okay

Scott

Yes
Stayed 1 night in Aug 2025