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Clarion Pointe Downtown

2.5 star property

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Photo gallery for Clarion Pointe Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
454 James Street, Syracuse, NY, 13203
  • Landmark Theatre
    ‪10 min walk‬
  • Armory Square
    ‪11 min walk‬
  • JMA Wireless Dome
    ‪3 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Downtown

Hotel in Northside
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Clarion Pointe Downtown has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 103 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric, Atascadero

Stayed 1 night in Feb 2025

8/10 Good

Illyjany

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

darren

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is fine - very average. Staff was friendly and super helpful which is always a plus. The front door being locked all the time and needing to be buzzed in - not so great feeling. Breakfast was very basic, a small step above a true continental. Things weren't all labeled which was a bit confusing - esp. coffee urns.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was kind and accommodating. The place was kinda dirty.
Stayed 3 nights in Mar 2025

6/10 Okay

Susan

Stayed 1 night in Mar 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
nice little shop in the lobby that has food and snacks. got there late was able to get a protein bar and a drink
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
got in late but easy checkin and nice room. friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
big Tv - hot breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Baruch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best rate i find in downtown area
Stayed 1 night in Mar 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Quick check in
Stayed 1 night in Mar 2025

8/10 Good

Parthkumar

Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Clean space
Stayed 1 night in Feb 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Annmarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were very friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Sadika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and very close to the hospital i walk to my clinicals for the weekend at st.Joseph's. They had breakfast and snacks you could purchase. Staff was very nice..
Stayed 2 nights in Jan 2025

10/10 Excellent

Lena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so close
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine M

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised with the accommodations and the staff were so nice and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

ROSEMARIE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice small hotel that was located in a very convenient location for my stay. I will definitely consider returning to stay. Staff was pleasant and the room was clean. A nice breakfast was included.
Stayed 1 night in Jan 2025

8/10 Good

TAMMY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Kagney

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

2/10 Terrible

Angela

Stayed 1 night in Jan 2025

8/10 Good

Jaeide

Traveled with group
Liked: Cleanliness, property conditions & facilities
The location and Price.
Stayed 1 night in Dec 2024

10/10 Excellent

YING

Stayed 4 nights in Nov 2024