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Clarion Pointe Downtown

2.5 star property

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Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Lobby
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
$101
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
454 James Street, Syracuse, NY, 13203
  • Place, Landmark Theatre
    ‪10 min walk‬
  • Place, Armory Square
    ‪11 min walk‬
  • Place, JMA Wireless Dome
    ‪3 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Downtown

Hotel in Northside
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Clarion Pointe Downtown has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Reviews

Clarion Pointe Downtown Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 373 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 111 out of 1001 reviews

Reviews

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities
Recent two night stay here. Located outside the Clinton Square area so within walking distance of the bus hub. Area not the bead hotel has a motel feel with small reception and breakfast bar area. Room itself was a decent size and bathroom functional. Lovely lady at reception who could not have been more helpful. Will be back in Syracuse and would definitely stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Christine

Business traveler
It's was clean and close to the hospital. Curtains could be replaced and carpets.
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome to Syracuse

Milly & dream team were all professional & accommodating. I was able to check out & leave my bags so i could meet the moving truck. Very helpful and appreciated
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to Georgetown so this was very close. Cute neighborhood, it was a hurricane when we were there so we could Not walk around at night but it looked adorable. The hotel had yummy food and was clean and very nice staff. They have a garage and very close to DC
Stayed 2 nights in May 2025

8/10 Good

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stephane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough room in lobby foor breakfast, missing coffee
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The original reservation was for the wrong night but the hotel staff was able to help contact hotels.com to receive a refund and rebook for that night. The Clarion went above and beyond to help with the rebooking. Cannot thank them enough!!
Stayed 1 night in Jul 2025

4/10 Poor

Gagan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Expedia had listed breakfast as being from 6:30-10:30 (main reason I stayed here). Got there at 9:35, front desk said "Breakfast closes at 9, I just cleared it off at 9:30" I mentioned this to the Hotel after via Expedia messages and they appear to have changed it on Expedia now as well. Of course that doesn't negate the $20 I had to spend getting breakfast elsewhere.
Stayed 1 night in Jul 2025

4/10 Poor

Jill

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for 1 week. Despite having the “make up room” sign out EVERY DAY, three different times I had to request the garbage be removed from my room and for clean towels and wash cloths. My sheets were only changed one time, and that’s because I went to the desk and demanded they be changed. The management really needs to do better.
Stayed 7 nights in Jul 2025

6/10 Okay

Gillian

Liked: Amenities
The property has some sort of unpleasant scent as you walk along the corridors to your room. The flies were also unpleasant and annoying. It was in my room and the washroom and breakfast bar area. I actually saw the flies on the bagel. The bed was lovely and the room was tidy, so that was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect overnight stay while visiting a local college with my son. We were minutes away. The staff went out of their way to be friendly and personable which which just added a positive vibe to the visit. The room was huge, clean, modern and newly renovated. Thank you!
Stayed 1 night in Jul 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant check-in. Gave us a bottle of white wine as a thank you. The rooms were recently innovated, but some repairs needed to be made in room 218. The faucet was not attached firmly to the counter and there was a flashing light constantly in the bathroom.was
Stayed 1 night in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Jul 2025

8/10 Good

Kathy

Stayed 2 nights in Jul 2025

8/10 Good

Marcia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Staff was accommodating. Hotel was clean
Stayed 1 night in Jul 2025

4/10 Poor

Leah

Stayed 1 night in Jul 2025

10/10 Excellent

Malerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Jul 2025

2/10 Terrible

Macey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found a bed bug crawling on my luggage when I was packing up. 5 hairs in the sink.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Air conditioner was a little noisy. I told the desk. They said they would let maintenance know. Breakfast was good.
Stayed 3 nights in Jul 2025

8/10 Good

RENE, BRONX

Stayed 2 nights in Jul 2025

2/10 Terrible

RANJU

Stayed 2 nights in Jun 2025

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Jul 2025

8/10 Good

mark

Liked: Staff & service
Disliked: Cleanliness
Limited parking for the hotel capacity but the real issue is the area around and near the hotel is run down and unsafe due to the sketchy people and buildings,i got hustled for money just trying to walk down the street and also To the right of the main entrance to the hotel is an abandoned lot with large piles of broken glass and down fence right next to the sidewalk, again the hotel is fine but the area is not ok !
Stayed 2 nights in Jul 2025