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Clarion Pointe Downtown

2.5 star property

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Photo gallery for Clarion Pointe Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
454 James Street, Syracuse, NY, 13203
  • St. Joseph's Hospital Health Center
    ‪3 min walk‬
  • Landmark Theatre
    ‪10 min walk‬
  • Armory Square
    ‪11 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(30 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(32 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Reception

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  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (252)
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The price is $187 total
includes taxes & fees
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About this property

Clarion Pointe Downtown

Hotel in Northside
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Clarion Pointe Downtown has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 354 out of 1006 reviews
Rating 8 - Good. 323 out of 1006 reviews
Rating 6 - Okay. 135 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 106 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ty, Syracuse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Marc

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First floor rooms accessed from outside.... Did not get walk-in shower I booked. Access key for one exterior door did not work. Clerk said it is regular thing.
Stayed 4 nights in Mar 2025

2/10 Terrible

Deisy Marcela

Traveled with family and small children, Business traveler
Disliked: Property conditions & facilities
Old property, bad location,no ammenities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ayaka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a fabulous stay. The location is very close to everything downtown. We did not try the breakfast but we went to Rise and Shine diner and it was absolutely amazing. I absolutely loved the full length mirror that hid the closet.
Stayed 1 night in Mar 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel for us for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Lloyd, Liverpool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WILL DEFINITELY COME BACK IF I NEED A BREAK FROM MY BUSY LIFE AND ROUTINES.
Stayed 3 nights in Mar 2025

10/10 Excellent

Isaiah

Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Large Rooms , Inside Rooms Uptown Feel , Urban Vibe , Clean. Great Customer Services, Unexpected Open Snack Food Bar, Mordern Gym Facilities, Locking Gates , To get to Room A Plus, Great Terrace, Outside ? Parking lines Somewhat worn, Tight Fit. Lot Needs little ... But this was during Winter Months..., Overall Great 👍
Stayed 2 nights in Mar 2025

6/10 Okay

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Althealorrainne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because its 0.5mi from syracuse half marathon startline. I was able to walk easily from hotel to start line of the race. Room was clean and quiet. Staff friendly, professional and accomodating. Nice simple continental breakfast. Parking was easy. I would highly recommend this hotel, especially for runners coming out of town to run the syracuse half marathon!
Stayed 1 night in Mar 2025

6/10 Okay

Marcelo, Allentown

Traveled with partner
Liked: Cleanliness, staff & service
It's a nice place to spend a night close to downtown. A nice and Clean Motel The parking lot is small and the neighborhood is a bit sketchy. The front desk people were nice and attentive.
Stayed 1 night in Mar 2025

10/10 Excellent

Brianna

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good for a night

Stayed here for a single night. The heat hadn’t been set for our room so it was freezing upon arrival. We had requested another blanket and it was never brought. Bed was comfortable and room was otherwise nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Syracuse Stay

Great stay. Really clean and updated rooms. Customer service was awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Maristela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

espartant***

Stayed 2 nights in Mar 2025

10/10 Excellent

Cedric, Atascadero

Stayed 1 night in Feb 2025

8/10 Good

Illyjany

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

darren

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is fine - very average. Staff was friendly and super helpful which is always a plus. The front door being locked all the time and needing to be buzzed in - not so great feeling. Breakfast was very basic, a small step above a true continental. Things weren't all labeled which was a bit confusing - esp. coffee urns.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was kind and accommodating. The place was kinda dirty.
Stayed 3 nights in Mar 2025

6/10 Okay

Susan

Stayed 1 night in Mar 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
nice little shop in the lobby that has food and snacks. got there late was able to get a protein bar and a drink
Stayed 1 night in Mar 2025