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HomeTown Inn by Red Roof East Syracuse

2.5 star property

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Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Syracuse University
    ‪10 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn & Suites East Syracuse - Carrier Circle

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.2 out of 5, (490)
The price is $76
per night
$89 total
includes taxes & fees
Apr 6 - Apr 7
Quality Inn & Suites East Syracuse - Carrier Circle

About this property

HomeTown Inn by Red Roof East Syracuse

East Syracuse hotel with free self parking
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

HomeTown Inn by Red Roof East Syracuse has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

HomeTown Inn by Red Roof East Syracuse Reviews

Reviews

5.0
Rating 10 - Excellent. 190 out of 1009 reviews
Rating 8 - Good. 102 out of 1009 reviews
Rating 6 - Okay. 108 out of 1009 reviews
Rating 4 - Poor. 192 out of 1009 reviews
Rating 2 - Terrible. 417 out of 1009 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

tittos

Disliked: Cleanliness, staff & service, property conditions & facilities
Their room is smell very bad
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 8 nights in Dec 2024

10/10 Excellent

CRISTOBAL

Stayed 1 night in Nov 2024

2/10 Terrible

Ann

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like anything, both beds had cigarette burns in them and the haalways stunk. Only one towel in the room and no cable. Never book that place again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jaquan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jesus

Stayed 1 night in Nov 2024

10/10 Excellent

Lewis

Stayed 1 night in Dec 2024

10/10 Excellent

Miro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and save and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jarred

Stayed 1 night in Nov 2024

6/10 Okay

Nathaniel

Stayed 1 night in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
The owner is very kind and helpful
I needed a place close to the airport for an early morning flight. I arrived the owner was helpful and kind. Telling me the best place to park my car, showing me the room before check in and how to run the heat etc.
Stayed 1 night in Dec 2024

4/10 Poor

Roy

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
Place was riddled with holes..hole in bathtub rust paint peeling .worst experience i have had since coming here dont take a room on thruway side
Stayed 1 night in Dec 2024

2/10 Terrible

Emil

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angele, Orleans

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a non smoking, got a smoking room that smelled like a cigarette, window that is way past due for replacement (foggy and moldy) debris on the floor, questionable if the linen was changed, we took off one layer of sheets. Just nasty!
Stayed 1 night in Nov 2024

2/10 Terrible

cornelius

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs Over 100 bites!, broken bed, no tv servic
Stayed 6 nights in Nov 2024

4/10 Poor

Jade

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk staff was pretty nice, room was dirty it’s a good choice if all you care about is sleeping. Also no safe so take that as you will.
Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT GO TO 3RD FLOOR! enclosed hallways and dirty. So dirty you can taste it Along with the smoke
Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Business traveler, Traveled with family
Liked: Amenities
Everything
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor, sketchy condition
Would NOT recommend this place. Outside looked very unkempt, side foyer before entering the lobby reeked of weed, and my husband saw a syringe under the bushes. Front desk guy looked like he had just rolled out of bed at 4pm. Thankfully we checked out the room before unloading the car - it stunk like it hadn’t been cleaned and the floor was sticky, and had what looked like mold. We walked back out and my husband loaded our kids back in the car. I told the front desk the condition of the room and that we would not be staying. He offered to change our room but other than that he didn’t seem to care that we were leaving and just refunded our money. Went across the street to the Extended Stay and luckily got a beautiful room for $15 more.
Stayed 1 night in Nov 2024

2/10 Terrible

alyssa

Disliked: Property conditions & facilities
Bed wasn’t made for the room they checked me in to. Dirty sheets, pillows, used napkins.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelice

Liked: Cleanliness, staff & service
It was nice just small
Stayed 1 night in Oct 2024

2/10 Terrible

Romeo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The stay was okay. But the room had cigarette smell and marijuana smell. Cars alerted 5 x as ell. There was mold as well
Stayed 1 night in Nov 2024

10/10 Excellent

Jizhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is available in 10 minutes walk, got coffee and tea for drinks. Pretty decent experience in this price, Just have some noise on the morning.
Stayed 1 night in Oct 2024

6/10 Okay

Valerie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
First of all at check in worker did not get off phone while waiting on me or to greet me but instead continued their conversation in another language. No eye contact. Lawn/ landscape not maintained, very unkept. Carpet in main hall on 3rd floor with large stains. Handle on entry door to 3rd floor hall was broken. Toilet seat needed tightening. Room itself was adequate. In the morning, 9am, “hot water” was room temp for tea. Upon ringing the tap bell a worker, same one as at check in, did boil water upon complaint. Another customer barely got 1/2 cup of coffee and had to microwave it. Felt like the bare minimum was provided. Glad my stay was only one night.
Stayed 1 night in Oct 2024