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HomeTown Inn by Red Roof East Syracuse

2.5 star property

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Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn & Suites East Syracuse - Carrier Circle

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.2 out of 5, (602)
$73 nightly
The price is $73 total
includes taxes & fees
Quality Inn & Suites East Syracuse - Carrier Circle

About this property

HomeTown Inn by Red Roof East Syracuse

East Syracuse hotel with free self parking
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

HomeTown Inn by Red Roof East Syracuse has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

HomeTown Inn by Red Roof East Syracuse Reviews

Reviews

5.0
Rating 10 - Excellent. 200 out of 1021 reviews
Rating 8 - Good. 103 out of 1021 reviews
Rating 6 - Okay. 107 out of 1021 reviews
Rating 4 - Poor. 191 out of 1021 reviews
Rating 2 - Terrible. 420 out of 1021 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Thalia, Newport Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Crystaiga

Liked: Amenities
Love it
Stayed 1 night in Feb 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, property conditions & facilities
Not even continental breakfast and no cleaning service for room bedding was dirty
Stayed 3 nights in Feb 2025

2/10 Terrible

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Christian

Stayed 1 night in Feb 2025

6/10 Okay

Ronald

Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jesus

Stayed 1 night in Feb 2025

4/10 Poor

Athar

Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Farcmire then adequet

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Multi stays and each time pleased with the room overall. Clean, neat, tidy, up to date, & relatively comfortable for a low-budget room. Even the cheap beds are tolerable. The room was as expected. However, we definitely had some adverse experiences that will send us elsewhere next time we work in Syracuse. 1. we returned from picking up dinner on our second evening about 6:30pm & our key card didn't work. Went to the desk & no one was there to fix it (and no heat in the lobby.) I called the local phone # which sent me to Red Roof's AI booking line and into a loop w/no human available. Stood there ringing the bell, calling every # we could find for the hotel and chain while freezing in the 9° temp trying to gain access to the hotel room that had everything inside. We weren't the only ones with this problem. A gentleman was also waiting w/ 2 small children to have his key card reactivated. A man looking to check in waited but finally left when no one came. Finally, after 45 minutes, in waltzed the attendant asking if we'd been waiting long. 2. no bath towels. 2 small hand towels & bath mat. No one around to get towels from 3. the walkways were not shoveled or salted. Super slick, icy & dangerous. If you are booking for the cheap decent room, be aware that it is also some sort of halfway house and has some "characters" hanging around While none made us concerned, if I had been traveling without my husband, it probably would NOT have been a wise choice for feeling secure.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Stayed 6 nights in Jan 2025

4/10 Poor

Gino

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine, Churchville

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Majd, Syracuse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair on toilet seat and on the sink. There was a noise around 4am, someone was smoking something "M" in nonsmoking room. The phone does not have a wire
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. They accommodated us. Also, it had everything we needed, including pretty decent wifi and a refrigerator and microwave.
Stayed 1 night in Jan 2025

4/10 Poor

Xuan

Disliked: Property conditions & facilities
Dirty
Stayed 4 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom is to small, the back of the remote was missing, smoke detector hanging out, lacked customer service they definitely let anyoneeeeee stay there
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffrey, Syracuse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025