The Craftsman Inn & Suites

3.5 star property

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Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Lunch and dinner served, American cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪13 min drive‬
  • JMA Wireless Dome
    ‪15 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬

Room options

Traditional Room, 2 Double Beds

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 257 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Craftsman Inn & Suites

3.5-star Fayetteville hotel with restaurant
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 2025 square feet (188 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

The Craftsman Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1010 reviews
Rating 8 - Good. 175 out of 1010 reviews
Rating 6 - Okay. 50 out of 1010 reviews
Rating 4 - Poor. 18 out of 1010 reviews
Rating 2 - Terrible. 10 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Farnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Rita, South Amboy

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful place. Very fast wifi
Stayed 1 night in Jan 2025

6/10 Okay

Tasha Freedom

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was slightly dissapointed. Looking at the pictures when booking, it shows the restuarant and bar which isnt even linked to the hotel. I dont recall seeing anywhere on the website that the two are totally seperate. The bar/restaurant is only open from 4pm to 10pm. And is acorss the car park. We were here for a little over 2 weeks. We agreed 3 days a week for our room to be cleaned. This didnt happen. The room was cleaned once a week, after i had to ask several times for this to happen. Staff are lovely, the venue would be superb for a single nights stay, not equipped for 2 weeks unfortunately.
Stayed 16 nights in Dec 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Nice lobby with seating at fireplace Great breakfast selection No daily housekeeping in the room Comfortable room and beds, but small, dated bathroom with bath fitter type shower Needs updating
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. James Lerario
We started our vacation in Skaneateles and continued it with a stay at The Craftsman. Meeting amazing people like Kayla to welcome us and help with navigating some activities made all the difference. What an amazing lady. My family thinks she is great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Staff is incredibly warm, inviting and accommodating. Restaurant has wonderful dishes. Rooms could use a little updating (grout, paint etc) but not much is needed. Will continue to stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

Franklin, E. Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always.
Stayed 2 nights in Jan 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anne-Renee

Stayed 1 night in Jan 2025

10/10 Excellent

James, Miami Beach

Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome...
Great place to stay... staff are very friendly. Great breakfast!!!
Stayed 1 night in Dec 2024

8/10 Good

Pam

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
I love this hotel and it’s location and will stay there again in December this year as we have the last 4 years. The lack of daily housekeeping is noticeable. I have no problem with this, but some heavy duty cleaning is needed about every three months. There is an obvious dust ring around the room where the vacuum is not reaching all the way to the wall and the molding is also dusty. Otherwise the room is clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Joylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rashid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, unique, clean and overall an enjoyable stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this wasn't the typical roadside hotel with a fixed up lobby and beat up rooms, which is what we usually seem to stumble into on road trips. Looked like a nice, cozy restaurant next door, but we didn't get to take advantage.
Stayed 1 night in Dec 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating, easy and friendly check in and beyond wonderful room.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here after having a horrible and unsafe experience at another hotel. They were so friendly, accommodating and understanding. The staff checked in on us to see if everything was ok. The restaurant staff was so nice and thoughtful. Food was Devine.
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2024