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The Craftsman Inn & Suites

3.5 star property

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Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Reception
Lunch and dinner served, American cuisine
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Syracuse University
    ‪13 min drive‬
  • SUNY Upstate Medical University
    ‪13 min drive‬
  • JMA Wireless Dome
    ‪15 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Traditional Room, 2 Double Beds

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 257 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Craftsman Inn & Suites

3.5-star Fayetteville hotel with restaurant
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 2025 square feet (188 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

The Craftsman Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1009 reviews
Rating 8 - Good. 177 out of 1009 reviews
Rating 6 - Okay. 50 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 10 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Breakfast generous. Bed very comfortable. Rooms very quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason, Plymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service. Sunday receptionist allowed me to arrive early as I left another hotel that was so disappointing for my first night in Syracuse. She relieved my anxiety so much and my stay was excellent. You have a customer for life.
Stayed 1 night in Dec 2024

10/10 Excellent

Zhixia

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice with an excellent restaurant!
Stayed 1 night in Dec 2024

10/10 Excellent

grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly efficient staff and clean room
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed ourselves
It wasn't the most modern room I've stayed in but it was clean and comfortable and quiet. The floors do squeak a little when you walk, but that is part of the charm It is definitely more of an inn than a hotel. We really enjoyed ourselves. My one suggestion would be that the lounge area and the junior suite needs to have a TV on the wall as well
Stayed 2 nights in Dec 2024

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Loves the Craftsman motif.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with impeccable amenities. The front desk (Melody) is absolutely 5 stars. We love the Craftsman!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel Ronald

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Everything was satisfactory
Stayed 1 night in Dec 2024

8/10 Good

Patrick, Murrieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to restaurants and other shopping centers.
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
A very nice place to stay. I found the staff excellent. I did find the bed to be uncomfortable but I do find most hotel beds uncomfortable. I would stay there again
Stayed 2 nights in Dec 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Judy, Katonah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely inn. Convenient location. Nice rooms and breakfast and great restaurant. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Nicolette, YUMA

Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. We came in from out of town and just loved it there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This hotel was amazing. Deco is nice. Really feeling we are in the north. The restaurant and bar are also very good. Bed very comfy Will return for sure.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night and it was a very nice hotel. The check in was very good and easy. Breakfast was good. Quiet and in a nice and safe location.
Stayed 1 night in Nov 2024

10/10 Excellent

Arya

Stayed 3 nights in Nov 2024