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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Reception
Exterior
Business center
1 bedroom, down comforters, in-room safe, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
116 Township Blvd, Camillus, NY, 13031
  • New York State Fairgrounds
    ‪9 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Syracuse Fairgrounds by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1000)
The price is $139
per night
$160 total
includes taxes & fees
Apr 28 - Apr 29
Holiday Inn Express Syracuse Fairgrounds by IHG

About this property

Tru By Hilton Syracuse-Camillus

Camillus hotel with free weekday breakfast, connected to a shopping center
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Art Deco hotel also offers a fitness center, a terrace, and an arcade/game room. Onsite self parking is complimentary.

Tru By Hilton Syracuse-Camillus has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Highchair
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeremy

Business traveler, Traveled with family
Liked: Staff & service
Staff was nice and accommodating. Linen didnt feel clean. Everything else was clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2025

8/10 Good

Shatanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a basketball court and other fun activities, very unique.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Neat and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Joy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible
Stayed 2 nights in Dec 2024

8/10 Good

Erich

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Gail

Traveled with partner
There was very little food available in the breakfast area on Saturday. I had to ask for more mix to be put in the pancake maker and there was no fruit or yogurt options. We had asked for housekeeping to make up the room and they only replaced the towels .We only stay at this hotel because our son lives close by otherwise we would go elsewhere
Stayed 3 nights in Dec 2024

8/10 Good

Molly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family-friendly
We booked a last-minute stay to see family after the holidays. The price was right, and the kids enjoyed the basketball court and foosball table.
Stayed 1 night in Dec 2024

8/10 Good

Maureen, Alameda

Traveled with family and small children
Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and very helpful! The food was great, the environment was quiet and chill, and the premises were spotless. Would stay here again!
Stayed 4 nights in Dec 2024

4/10 Poor

Elise, Manheim

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The bed was dirty, there was obvious pet hair all over the bed sheets and in the bathroom sink and shower. We were not provided enough towels. We had to request a tv remote.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Be more transparent.
If hotels are not going to offer turnaround service on and surrounding holidays, it should be made clear up front and the price per night adjusted.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aaron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that it had a sports area ( basketball court, soccer nets) to be able to enjoy being active
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice time. The staff was friendly and helpful. Will stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Saul

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Simple, clean, and modern. Great Friendly staff! Grassy lawn areas had dog waste that wasn’t picked up by owners, not the hotels fault but guest should be penalized for it.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience will use again
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024