Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Exterior
1 bedroom, down comforters, in-room safe, blackout drapes
Reception
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
$111
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
116 Township Blvd, Camillus, NY, 13031
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • Place, New York State Fairgrounds
    ‪6 min drive‬
  • Place, Destiny USA
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(44 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Syracuse-Camillus

Camillus hotel with free weekday breakfast, connected to a shopping center
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Art Deco hotel also offers a fitness center, a terrace, and an arcade/game room. Onsite self parking is complimentary.

Tru By Hilton Syracuse-Camillus has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Staff was very friendly and professional
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient

Rooms were clean and well organized. Staff was friendly. Great soap, shampoo, conditioner and lotions and in cool dispensers. Breakfast was delicious. Enjoyed the lobby lounge games for relaxation outside the room. Location very convenient to get to Syracuse and other local towns.
Stayed 2 nights in Jul 2025

6/10 Okay

Joan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Small room & overpriced

We stayed here 1 night because it was close to my class reunion. I stay at Hiltons often, but this is not what I expected for the ridiculous price. (The price was not normal. Obviously Increased because of the car show this weekend). Two Queen beds, but Very small room. No place for suitcase. No closet. Just a hanging bar with a couple hangers, with mini frig underneath. Mini ironing board, which was Hanging on the wall above mini frig. 1 nightstand between the beds. Not a typical Hilton. On a good note. The staff was friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

B

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

ANA MARIA

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Nothing !!!

Rooms are ok, people at reception very nice and helpful, but clean at room very poor , breakfast poor as well and it is not worth to pay such amount for this hotel . Very expensive for such as quality !! I wouldn’t recommend it !!
Stayed 3 nights in Jul 2025

8/10 Good

Laurie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to Empower FCU Amphitheater

Great location in Syracuse to NYS Fairgrounds and Lakeside Amphitheater!
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Reminds me of an IKEA of hotels. Simple, basic, clean and new. Close to shopping and food.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service
Close to amenities and easy to get to.
Stayed 1 night in Jul 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice hotel with a nice breakfast. Wish rooms had microwave.
Stayed 1 night in Jul 2025

10/10 Excellent

GARY

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entertaining breakfast machine :)

We had a nice stay! The rooms were simple, clean, and the bed was very comfortable. Breakfast was a highlight—plenty of options to choose from, and the pancake machine was a fun touch that entertained everyone. A great value and overall pleasant experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with our stay. Room was clean, staff were polite and pleasant. Easy to get too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if you have kids. They have a game area and lots of space to relax in the lobby. The rooms are spacious for a hotel room with storage the your things. Our room was clean and comfortable. The staff was very friendly and check-in was smooth and painless. Highly recommend this hotel!
Stayed 3 nights in Jun 2025

6/10 Okay

Marisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, but when I called to see if they had coin laundry or a pool, I was told yes all properties have them. When I asked they said they had neither. The pool wasn’t necessary but the coin operated washer was.
Stayed 1 night in Jun 2025

6/10 Okay

Greg

On one night there was a loud party on our floor, I called down to front desk with no response. Got dressed and went to front desk, no one there to address my concern. This was after midnight
Stayed 4 nights in Jun 2025

10/10 Excellent

marty

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean. The room was clean. The check in was fast and easy. Staff was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The on duty manager was outstanding!!!
Stayed 1 night in Jun 2025

6/10 Okay

Susan & Dan, Cumming

Liked: Cleanliness, staff & service
Very minimalist. Stayed many years at this property but think we need drawers and a bit ‘more’.
Stayed 3 nights in Jun 2025

4/10 Poor

diana

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
I had requested a handicap accessible room. The room was located on the fourth floor! If there had been an emergency which made the elevators unusable, I would have been trapped on the fourth floor. The room had two double beds so could sleep four people but only one chair! The bath had grab bars but no bench and was very slick. The room was cleaned one day and not touched the next. We were there three nights and two of those nights we had to go back down to the desk to get the key reset. Was told this happens and nothing they could do. The room was not worth the amount they charged.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and open. Clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in Jun 2025