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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Exterior
Reception
Business center
1 bedroom, down comforters, in-room safe, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
116 Township Blvd, Camillus, NY, 13031
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • New York State Fairgrounds
    ‪6 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Tru By Hilton Syracuse North Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1002)
$146 nightly
The price is $146 total
includes taxes & fees
Tru By Hilton Syracuse North Airport Area

About this property

Tru By Hilton Syracuse-Camillus

Camillus hotel with free weekday breakfast, connected to a shopping center
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Art Deco hotel also offers a fitness center, a terrace, and an arcade/game room. Onsite self parking is complimentary.

Tru By Hilton Syracuse-Camillus has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Highchair
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Melina

Traveled with family
Disliked: Property conditions & facilities
The first time I stayed I had an amazing time! This second stay however, included a loud family across the hall yelling into the night and the facility holding more than the specified amount on my card without any notice.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great price. Great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have two suggestions. 1. Jimmy Dean sausage would be amazing instead of what you are using. 2. Put a vent in the bathroom. This would prevent too much moisture, make it possible to vent stinky odors and the wall paper was peeling off the wall in our bathroom. So this might save money on wallpaper maintenance in you bayhrooms.
Stayed 3 nights in Feb 2025

8/10 Good

venu

Stayed 1 night in Feb 2025

6/10 Okay

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the shower was very slow and the hotel room floor was not as clean. Easy to track dirt. The price could be lower for room cost. A nice rubber floor matt could have been provided for the shoes or boots to be put on Also a few more coat hangers would have been nice. The hair dryer could be checked on a regular basis to ensure it will be safe for anyone to use. I did't like the sparks coming out of the front of it. So I informed the front desk of the issue. The elevators could be faster. They are really slow moving like the old fashion ones. The pavement could have been salted by the snow plow contractor due to really cold and icy weather to prevent hazards.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

I LOVE Staying at Tru - But a Polite Request

I genuinely love staying at Tru hotels. I seek them out. They’re fun, in great shape usually (as a newer brand), and as an allergy sufferer, the hard floors and simple interiors are much more allergy friendly. In general, the staff are also great. Camillus was no exception. Great hotel. One thing that I have trouble understanding is why/how hotels place travelers BETWEEN groups who are spread across multiple rooms. On this trip, we were sandwiched between a team or scout troop (it was not clear) who were cross-crossing rooms and up talking and laughing past 2am. The hotel could have sought to be assured they were in adjacent rooms, perhaps at the end of the hall, to ensure other guests were minimally impacted. I did ask for quiet just once, but did not get too upset or ask again, since I didn’t want to ruin their time. My night of sleep - at that point - was already mostly ruined anyhow. Please, hotels, put some thought into how you schedule groups. They have just as much right to be there, and when they are young, it’s to be expected that they will try to be with friends and have fun. I want them to have the memory. I don’t want to be the grouch that rains on their parade. Let’s keep everyone happy by thinking about how you arrange rooms. It would probably keep everyone a tad happier. All of that said, the hotel was immaculate, the staff was kind, and I won’t hesitate to stay in the future. This was “just one of those nights” that might have been avoided.
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , great location , friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Cortney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall happy

Arrived early and was welcome to check in early👍👍. Was a little disappointed with basketball court…..definitely set up for kids with a lower rim. There were some unknown sporadic loud noises and bumps during the night. Staff was very friendly and helpful. Overall I would stay at this location again👍👍
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Amenities
Convient
Stayed 9 nights in Jan 2025

6/10 Okay

Vincenzo

Traveled with family and small children
Liked: Cleanliness, staff & service
Body wash bottle was nearly empty.
Stayed 1 night in Feb 2025

10/10 Excellent

ELIJAH DAMON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

trevor

Liked: Cleanliness, staff & service

Average hotel in Camillis

Overall hotel does nothing poor but also nothing outstanding. Breakfast was average. Bed not great. Pillows are poor. Elevator had one broken, one was working but we had to use the stairs most of the time. Rooms are small.
Stayed 1 night in Feb 2025

6/10 Okay

Semi

Liked: Cleanliness, staff & service, property conditions & facilities
The room key had to be reset everyday which was very inconvenient
Stayed 4 nights in Jan 2025

10/10 Excellent

pedro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

william

Liked: Amenities
Nice room. Clean and plenty of towels.
Stayed 1 night in Jan 2025

6/10 Okay

Shana

Liked: Staff & service, amenities, property conditions & facilities
Not a bad hotel to stay at. The room was very big and empty though. Felt kind of “cold” and sterile. It was clean, and was nice. Everything was up to date and modern. I just like a cozier feel.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

C

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We liked the room hard surface floors and comfortable bed and bedding Our shower was ick though black mold and soap residue on the soap dispensers that entire experience made me wish for individual wraped soaps The breakfast proteins were gross also boiled/Steamed sausage and eggs We informed the front desk about the shower at check out and they yep yeped us
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jeremy

Business traveler, Traveled with family
Liked: Staff & service
Staff was nice and accommodating. Linen didnt feel clean. Everything else was clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2025

8/10 Good

Shatanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a basketball court and other fun activities, very unique.
Stayed 1 night in Jan 2025