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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Down comforters, in-room safe, blackout drapes, free cribs/infant beds
Exterior
Reception
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
$134
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
116 Township Blvd, Camillus, NY, 13031
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • New York State Fairgrounds
    ‪6 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(40 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Reception

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  • Free airport shuttle
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About this property

Tru By Hilton Syracuse-Camillus

Camillus hotel with free weekday breakfast, connected to a shopping center
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Art Deco hotel also offers a fitness center, a terrace, and an arcade/game room. Onsite self parking is complimentary.

Tru By Hilton Syracuse-Camillus has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

6/10 Okay

Michael

Overall good but….

Overall happy but I need a receipt for my incidentals which has not been given to me and could not be given to me when I requested at checkout
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The fact that it was dog friendly!
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Angie

Stayed 1 night in Apr 2025

10/10 Excellent

Adina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

BING JIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice concept, but several kinks to work out.

Room had annoying motor noise all night long. Room was not serviced even though I stayed multiple nights. When I arrived, the trash bin in the room had not been emptied and had several used cups and other trash. No hot water in the morning when I was there--it was a repair that needed to be done, but why schedule in the morning when everyone needs to get dressed?
Stayed 2 nights in Apr 2025

10/10 Excellent

Edwin, Nashua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, close to everything and staff was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly, North Tonawanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. We were able to check in early and the staff was very accommodating. Would stay there again.
Stayed 1 night in Apr 2025

4/10 Poor

Sara, McGraw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had loud college aged men in the room next door...loud and banging until 230am. Obnoxious...probably not going to stay again
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was nice. The food was good and the attendants were very nice. Over all the property was nice new and up to date. I will be back.
Stayed 2 nights in Apr 2025

8/10 Good

Kristi

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, this hotel was fine. The property is quite new, and is conveniently located next to a large shopping, dining, and entertainment center (including a Costco and movie theatre). The breakfast itself was very decent and breakfast staff were super helpful. My biggest concern was over the cleanliness of the room itself. There were a lot of crumbs from previous guests visible in the bed frame/along the mattress (gross to think of previous guests eating in bed). The duvet cover (which was white) had obvious filth on it, and when I lifted the mattress up to check for bugs (given all the crumbs) there were unsightly stains all over it, which I found disturbing). I also found that the bedside tables had not been cleaned (and I don’t mean dust), so I cleaned the furniture myself using Lysol wipes that I was lucky enough to have in the car. For these reasons, I did not bother to request housekeeping services during my stay (2 nights).
Stayed 2 nights in Apr 2025

10/10 Excellent

Amir

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel was great. Other guests made it rough as they were very loud.
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness
Consistently good
Stayed 1 night in Apr 2025

10/10 Excellent

Garba

Stayed 1 night in Jan 2025

8/10 Good

n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tosha

Liked: Staff & service, property conditions & facilities
The staff was great and everything appeared clean but the linen smelled like old laundry. Which made it uncomfortable to rest.
Stayed 1 night in Apr 2025

10/10 Excellent

Rajat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with family. Quiet, clean and convenient.
Stayed 1 night in Apr 2025

8/10 Good

deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my favorite places to stay on a budget

We were just there for the night, but had a little down time in the evening. We enjoyed the indoor court with some lacrosse, basketball, and volleyball, and then the boys enjoyed the oversized connect 4 while I enjoyed some reading in the egg chair in the quiet lobby. Breakfast was what you'd expect - nothing special, but good enough to get us off and running in the morning. I also appreciate the bright, cheery decor, clean rooms, and good smelling shampoo/conditiner/soap.
Stayed 1 night in Apr 2025

2/10 Terrible

James, Sunset Beach

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds outside property littered with trash all over. Looked disgusting! Bare basic room with no decor. Like a prison cell. The breakfast food Terrible sub par . The worst part was the room charge was over $250 per night. Total rip off for disgusting conditions!
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor Basketball Court! Plenty of balls and sports equipment for lots of games. A great way to burn some energy! Breakfast was great too. Impeccably clean!
Stayed 1 night in Apr 2025

6/10 Okay

Vicky

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My room did not get cleaned daily as others in my group. My room key did not function every day so unnecessary routine trips to the front desk was a must.
Stayed 5 nights in Apr 2025