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VOI Arenella Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VOI Arenella Resort

Private beach, free beach shuttle, sun loungers, beach umbrellas
Private beach, free beach shuttle, sun loungers, beach umbrellas
Private beach, free beach shuttle, sun loungers, beach umbrellas
Private beach, free beach shuttle, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • On private beach
  • Hot Tub
  • Gym
  • Spa
  • Pool

Explore the area

Map
Strada Ognina 47, Syracuse, SR, 96100
  • Punta Asparano Beach
    17 min walk
  • Bottarisale
    14 min walk
  • Syracuse Station
    17 min drive
  • Syracuse (QIC)
    19 min drive

Room options

View all photos for Family Premium

Minibar, in-room safe, desk, blackout drapes

Family Premium

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Premium (3 adulti)

Minibar, in-room safe, desk, blackout drapes

Family Premium (3 adulti)

  • 366 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Tripla Comfort 2 Adulti + 1 Bambino

Minibar, in-room safe, desk, blackout drapes

Tripla Comfort 2 Adulti + 1 Bambino

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double Room

Minibar, in-room safe, desk, blackout drapes

Premium Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Premium Double Room Single Use

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Double Room Single Use, 1 Double Bed

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room (4 adults)

Minibar, in-room safe, desk, blackout drapes

Family Room (4 adults)

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Triple Room (2 adulti + 1 bambino)

Minibar, in-room safe, desk, blackout drapes

Superior Triple Room (2 adulti + 1 bambino)

  • 366 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Quadrupla Comfort 4 Adulti

Minibar, in-room safe, desk, blackout drapes

Quadrupla Comfort 4 Adulti

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Double Room, 1 Double or 2 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Minibar, in-room safe, desk, blackout drapes

Comfort Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Junior Suite con bambino

Minibar, in-room safe, desk, blackout drapes

Superior Junior Suite con bambino

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

Minibar, in-room safe, desk, blackout drapes

Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Comfort Double Room Single Use

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room (2 adulti + 1 bambino)

Minibar, in-room safe, desk, blackout drapes

Classic Triple Room (2 adulti + 1 bambino)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Family Room (2 adults + 2 children)

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Family Room (3 adults + 1 child)

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 3 Twin Beds

View all photos for Family Premium (2 adulti + 2 bambini)

Minibar, in-room safe, desk, blackout drapes

Family Premium (2 adulti + 2 bambini)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Tripla Comfort 3 Adulti

Minibar, in-room safe, desk, blackout drapes

Tripla Comfort 3 Adulti

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Junior Suite

Minibar, in-room safe, desk, blackout drapes

Superior Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Classic Quadruple Room

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Premium (3 adulti + 1 bambino)

Minibar, in-room safe, desk, blackout drapes

Family Premium (3 adulti + 1 bambino)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Quadruple Room (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Classic Quadruple Room (2 adults + 2 children)

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About this property

VOI Arenella Resort

4-star Syracuse hotel close to Punta Asparano Beach
Catch some rays on VOI Arenella Resort's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
VOI Arenella Resort offers 410 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Step outside to unwind on the sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At VOI Arenella Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in April 2021.

VOI Arenella Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Ristorante principale - Overlooking the garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Pool Pizzeria - This poolside theme restaurant specializes in pizza and serves dinner only. Reservations are required. Open select days.
VOI GUSTO (a pagamento €) - This bar specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Ristorante Aretusa (€) - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open select days.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pool Pizzeria
  • Ristorante Aretusa (€)
  • Ristorante principale
  • VOI GUSTO (a pagamento €)

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Free supervised activities for children
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night
  • Resort fee (May 31 - September 29): EUR 7.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

The resort fee applies to guests age 3 and older.

Optional extras

  • Airport shuttle fee: EUR 77 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

VOI Arenella
VOI Arenella Resort
VOI Arenella Resort Syracuse
VOI Arenella Syracuse
Arenella Hotel Syracuse
Arenella Resort Syracuse
Aw Arenella Hotel Syracuse
VOI Arenella Resort Sicily/Syracuse, Italy
VOI Arenella Resort Hotel
VOI Arenella Resort Syracuse
VOI Arenella Resort Hotel Syracuse

VOI Arenella Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 117 reviews" "
Rating 8 - Good. 54 out of 117 reviews" "
Rating 6 - Okay. 18 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 4 out of 117 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Philip, Caledon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room was very musty smelling our entire stay even with the air conditioning on!
Stayed 3 nights in Sep 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique
The place was excellent the food was amazing staff was friendly
Stayed 3 nights in Sep 2023

10/10 Excellent

Erin

Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very old . nothing upgraded . bad services . food average . not even 2 stars place.
Stayed 6 nights in Jun 2021

8/10 Good

Caitlin

Traveled with family
Liked: Staff & service
Stayed 5 nights in Sep 2020

8/10 Good

Malteser, Malta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools, the food, the staff the beach, kids loved the animation team. Maybe one thing to comment about is the internet service on the property which was nt always working adequately.
Stayed 5 nights in Jul 2019

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
So amazing
Stayed 5 nights in Jun 2018

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great resort. Staff is super nice, food is good, super clean. We had a great time. Downsides are the wi fi, just available in the common areas, frigo bar did not work until we found out that the door of the wardrobe has to be open for making it work and our telephone was broken. Nevertheless I have to say that overall great experience.
Stayed 14 nights in Jun 2017

8/10 Good

Beppe, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family friendly resort close to the beach
I am from Siracusa and I consider this resort the best choice, especially if you are a family with children. It has 2 big swimming pools (not including the one of the spa), a gym and equipments for children. A little "train" will bring you at the Arenella beach that I consider the best beach of Siracusa if you like sand. Another option is to let the train leave you at the solarium (amazing) if you would like to avoid sand but I advice this just without children or at least not the little ones. Staff is friendly. Area of improvement: the little train is almost always full. Though is passing every 5 minutes sometimes happened to me to be obliged to go walking to avoid remaining waiting in the hot.

8/10 Good

Penny, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base for visiting SE Sicily
We chose Arenella primarily because it is well-placed for visiting interesting places in the South East corner of Sicily, notably the Baroque towns, Syracuse and Mount Etna. But we also spent plenty of time by the pools or at the beach which (in June at least) are not crowded or noisy - very relaxing.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, but far from the beach...
The photos in Hotels.com let us think the beach is very close to the hotel, but it's not. You have to walk from 500 m to 1 km to reach it. Anyway, they have a truck that can bring you there. Internet costs 10 EUR for 24 hour and does not work in the room, only in the reception. The hotel very good, has everything you need, but is 10 km from Siracusa. You'll need a car.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat this deal
3 meals included in the price. A true beach resort with excellent meal. Not the greatest room, but great fro the price and food

8/10 Good

Barbara

Liked: Staff & service
La posizione del condizionatore in camera.
Stayed 7 nights in Aug 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour.
Le personnel est aux petits soins et très sympa. Bel environnement. Très bonne cuisine et très variée. Seul bémol : le timinng du repas du soir est très serré, pas une minute de plus.
Stayed 11 nights in May 2024

8/10 Good

Verified traveler

Stayed 3 nights in May 2024

8/10 Good

Benito

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Marta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
C’è molta disorganizzazione e non sono affatto attenti alle esigenze o problematiche di chi soggiorna, sanno solo dire “mi dispiace ma non possiamo fare nulla”. Per il mio disservizio ho dovuto discutere per 4 giorni senza mollare la presa e poi fortunatamente alla fine della vacanza hanno risolto.. Bisogna passare in reception per qualsiasi cosa e poi ti rimandano ad altri che a loro volta ti rimandano in reception. Per niente ospitali e solari. La struttura è grande e c è varietà di clientela oltre che di tariffe (prevalentemente erano presenti famiglie con bambini piccoli). Il servizio lettini in spiaggia è una tortura, non hai lettini fissi, è una corsa (di 1 km almeno) quotidiana ma la cosa brutta è che non ci sono posti per tutti quindi se ti assenti troppo per fare un bagno o mangiare i bagnini tolgono teli ed oggetti personali (che buttano in un angolo) per cedere il posto ad altri. Scortesia del personale, ad eccezione dei camerieri e dei bagnìni dell area nautica che invece sono gentili e professionali. Nel complesso la struttura è pulita, anche se datata mentre le camere spartane (anche le superior) con pulizia superficiale. Struttura poco sicura, hanno fatto dei furti in alcune stanze. Buona la ristorazione all aretusa. Non si tratta affatto di una struttura a 4 stelle ma secondo me di un villaggio popolare da 3 stelle.
Stayed 7 nights in Aug 2023

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo servizio, personale gentile e preparato
Stayed 5 nights in Jun 2023

8/10 Good

Piero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

alessandro, NA

Traveled with family
Liked: Cleanliness
Disliked: Amenities
La struttura vanta un mare incredibile un ottimo servizio spiaggia una zona verde molto ben curata. L’organizzazione è a mio avviso disastrosa. Occorre passare dalla reception praticamente per qualunque cosa. La reception che peraltro è sotto dimensionata per il numero di persone che la struttura può contenere e che quindi è sempre molto affollata. I ristoranti interni non hanno neanche l’autonomia per poter accettare una prenotazione o ricevere un pagamento.
Stayed 5 nights in May 2022

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On adore ❤️
Vraiment pas déçue. Un soucis de bruit dans la chambre signalé et changement a 23h. Le personnel aux petits soins avec une mention particulière pour Adriano. Un parc botanique fabuleux et piscines sublimes.
Stayed 3 nights in Apr 2022

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long-weekend at VOI Arenella Resort
Vi var där precis veckan innan säsongen sätter igång på riktigt och de höll på att förbereda och öppna upp. Trots det var servicen bra, maten fantastisk god och om man bor här är det få saker man kommer sakna.
Stayed 5 nights in Apr 2022

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service
Sconsiglio!
Stayed 1 night in Jul 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ci voleva!
E' stata una bellissima vacanza. Il resort è ben gestito, spazi meravigliosi, camere eleganti e spaziose e tanto verde. 2 piscine, una spiaggia e la piattaforma sugli scogli (la mia preferita). Anche la cucina abbastanza buona. Non sono fan dell'all inclusive ma essendo una vacanza di gruppo organizzata avevamo opzionato la formula colazione e cena e molti piatti erano davvero buoni.
Stayed 4 nights in Jun 2021