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Just need ice or an ice machine

This place was phenomenal! Staff is very friendly and helpful. The room was clean and quiet, I would highly recommend.

Dear Ms. Valentin, I’d like to formally, in writing express my gratitude and sincere appreciation for the courteous and elegant treatment that my love Rakela and I received this past weekend at your two hotels. A water pipe breaking and shutting down your hotel on a World Cup Internationally fully booked weekend is as bad as it gets in hospitality. In spite of this challenging moment I’d like to thank five of your employees that I dealt with in no certain order. Solange- front desk receptionist moved us quickly in the system and stayed present, caring, classy, professional and attentive - she moved us and without us asking helped us with some of the finances of the room due to missing a birthday celebration. She also followed up with a call the next day to check on us. A tall thin Caribbean Man / very handsome slightly graying bell man who alerted us to the challenges and pre warned us to to start packing and move quickly given the gravity of the situation. Very serious and great demeanor in handling the movement of belongings. Sophia- the Sunday front desk executive who graciously obliged us with a late checkout situation - even though the mounting challenges of the prior days seemed to only cascade and continue to be challenging. She never flinched or hesitated even while the guests close by were expressing their displeasure with that situation. Neisha Valentin- an outstanding leader of her team in the face of massive adversity. She made it all happen for us and

Loved how attentive the staff was and the rooms had a great view of the strip.

overall the staff was helpful and one f the best stays I've had so far in Las Vegas. the food was satisfying and was available when needed. I would definitely stay here again.

amazing staff - perfect location

OK - when I go to NYC to visit my son, I just need a bed to sleep in, a shower to wash up in, and a convenient location to be in the city. This hotel filled those needs. I am not looking for the hotel to be the center of my vacation, but basically a location that I can crash and refuel for the next day. I would love to have a free breakfast in the morning and this would have given it a 5 star rating, but the small hotels that I stay in in NYC are just convenient bed rooms to me. Yes, I need clean. Yes, I need comfort. Yes, I need quiet. Those are things that are basics that without, this hotel's ratings would have fallen off a cliff, but like I said, my needs are very little on a hotel in NYC. Give me those items at a descent price and you will get 4 stars. If you want to hit all the tourist hot spots in NYC, then park yourself in midtown at a hotel like this and save some money and wake up early and go to bed late, this hotel is perfect. Rooms are small (but I don't care because I am a solo traveler). So please note I rate on my own needs and whether they are being met. Solo traveler or couple wanting a place to just sleep, this hotel will meet your needs. If you are looking for the Ritz, then stay at the Ritz. If you want to save money and don't mind small hotels that provide only the basics because you don't need anything else, then this is the place. CLEAN, COMFORTABLE, QUIET. Bingo you found your match.

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~