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Cristal Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cristal Resort

Front of property
Indoor pool, sun loungers
Aerial view
Reception
Standard Apartment, Kitchenette | Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Parking available
  • Kitchen
  • Outdoor Space
  • Free WiFi

Explore the area

Map
ul. H. Kołłątaja 4A, Szklarska Poreba, Lower Silesian, 58-580
  • Babiniec Ski Lift
    5 min walk
  • Szklarska Poreba Ski Arena
    11 min walk
  • Karkonosze National Park
    12 min walk

Room options

View all photos for Luxury Apartment, 1 Bedroom

Premium bedding, memory foam beds, in-room safe, desk

Luxury Apartment, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 3 Bedrooms, Kitchenette

Premium bedding, memory foam beds, in-room safe, desk

Exclusive Apartment, 3 Bedrooms, Kitchenette

  • 1023 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Kitchenette, Mountain View

Double Room, Kitchenette, Mountain View | View from room

Double Room, Kitchenette, Mountain View

  • 344 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment, 1 Bedroom, Kitchenette, Mountain View

Premium bedding, memory foam beds, in-room safe, desk

Luxury Apartment, 1 Bedroom, Kitchenette, Mountain View

  • 355 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette

Superior Apartment, 2 Bedrooms, Kitchenette | Premium bedding, memory foam beds, in-room safe, desk

Superior Apartment, 2 Bedrooms, Kitchenette

  • 474 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony

View from room

Luxury Apartment, 1 Bedroom, Balcony

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette, Mountain View

Superior Apartment, 2 Bedrooms, Kitchenette, Mountain View | Premium bedding, memory foam beds, in-room safe, desk

Superior Apartment, 2 Bedrooms, Kitchenette, Mountain View

  • 474 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Design Apartment, 1 Bedroom, Kitchenette, Mountain View

Premium bedding, memory foam beds, in-room safe, desk

Design Apartment, 1 Bedroom, Kitchenette, Mountain View

  • 355 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Kitchenette

Standard Apartment, Kitchenette | Premium bedding, memory foam beds, in-room safe, desk

Standard Apartment, Kitchenette

  • 237 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Kitchenette

Premium bedding, memory foam beds, in-room safe, desk

Standard Double Room, Kitchenette

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Apartment, 1 Bedroom, Kitchenette

Premium bedding, memory foam beds, in-room safe, desk

Design Apartment, 1 Bedroom, Kitchenette

  • 355 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Cristal Resort

3.5-star Szklarska Poreba apartments with kitchenettes
An indoor pool, a sauna, and a complimentary children's club are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking and tour/ticket assistance. Each apartment features a memory foam bed and a kitchenette with a refrigerator, a microwave, and a dishwasher. An LCD TV, premium bedding, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Cristal Resort offers 61 accommodations with safes and bathrobes. Memory foam beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers.

Bathrooms include showers and hair dryers. LCD televisions are featured in guestrooms. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cristal Resort features an indoor pool and a sauna. Wireless Internet access is complimentary. This Szklarska Poreba aparthotel also offers a terrace, a complimentary children's club, and tour/ticket assistance. Parking is available onsite for a surcharge.

Cristal Resort is a smoke-free property.

Languages

English, German, Polish

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 35 per day)

Family friendly

  • Free children's club
  • Free crib
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator

Bedrooms

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Outdoor areas

  • Terrace

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: PLN 115 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator (100 inch wide door)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the mountains

Things to do

  • Free children's club
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 61 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of PLN 115 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: PLN 200.00 per stay
  • A tax is imposed by the city: PLN 3.20 per person, per night. This tax does not apply to children under 2 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PLN 35 per day
  • Pet fee: PLN 115 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cristal Resort Szklarska Poreba
Cristal Resort
Cristal Szklarska Poreba
Cristal Resort Aparthotel
Cristal Resort Szklarska Poreba
Cristal Resort Aparthotel Szklarska Poreba

Cristal Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Room comfort
Hotel is maybe a 6/10 Max. Internet is horrible.
Tried to put me in inferior room than the one I booked. After complaint was given a room with safe not working. Third room I was given was an upgrade but the internet worked horribly in all 3 rooms which were in different parts of hotel, different levels. Bed wasnt very comfortable. No way this hotel deserves anything close to the rating it has. One of the rooms the sink was over the toilet making it awkward to use. I arrived at hotel very tired from long trip the check in fiasco took over an hour.
Stayed 1 night in Jun 2024

6/10 Okay

Aleksandra

Stayed 2 nights in Apr 2024

6/10 Okay

Krzysztof, Philadelphia

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
This is nice, remotely, located property. It is good for a quiet stay. Amenities are poor. There is a swimming pool. The children's room is very rudimentary. There is no common room open 24/7. Cable TV is very limited
Stayed 3 nights in Nov 2021

10/10 Excellent

Damian

Traveled with family
Liked: Cleanliness, room comfort
Swietne miejsce na wypoczynek w ciszy i spokoju
Piekny hotel, bardzo ladny wystroj, w apartamencie kuchnia. Apartament przestronny i czysty.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities open 8 a.m. - 10 p.m.; jacuzzi outside; marvelous mountains view. The hotel is quite place and is located close to the mountains. Rooms could be cleaned better.
Stayed 3 nights in Dec 2018

6/10 Okay

Jeannette

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Bibiána, Zilina

Liked: Cleanliness, property conditions & facilities
Very nice and peaceful location, 15 minutes walk to the town center
Stayed 2 nights in Aug 2023

6/10 Okay

Robby

Traveled with family
Liked: Room comfort
Eher 2 Sterne
Wir waren als Familie im Crystal Resort in Szklarska Poreba. Grundsätzlich hatten wir einen schönen Aufenthalt, jedoch waren wir vom Crystal Resort ein wenig enttäuscht für den doch recht hohen Preis. Der äußere erste Eindruck täuscht leider. Unser Zimmer war groß, hatte eine kleine Küche und gut geeignet mit Kindern, da wir zwei Schalfbereiche hatten. Des Weiteren befand sich unser Zimmer im Erdgeschoß gleich neben dem Spielplatz. Ernüchternd war jedoch der Gesamtzustand der Anlage. Hier wird scheinbar nur repariert was zwingend erforderlich ist. Gehwege sind knöcheltief abgesackt, abgebrochene Lampen notdürftig mit Klebeband repariert, der Teppich im gesamten Haus müsste getauscht oder tiefengereinigt werden, die Ladestation von Tesla hatte keine Funktion, u.v.m! Die 4 Sterne-Bezeichnung hat es lange nicht mehr verdient. Unser Elektroauto konnten wir dann aber noch an einer Schukosteckdose laden. Das Frühstück war okay, wenn auch nicht dem Preis gerechtfertigt. Die Servicekräfte schienen neu zu sein und wirkten teilweise unbeholfen. Der viel zu kleine Frühstücksbereich war oft schmutzig und am Buffet wartete man teilweise ewig darauf, dass aufgefüllt wurde. Im Poolbereich ein änliches Bild. Da sich gefühlt niemand kümmert, ist es recht schmutzig. Sicher war es hier mal sehr schön, was auch an der Wandgestaltung zu sehen ist, aber die Fürsorge leidet. Zimmerservice gibt es auch nicht.
Stayed 4 nights in Jul 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ich werde immer wieder hin fahren und empfehle das Resort weiter hin.

10/10 Excellent

SYLWIA

Liked: Cleanliness, room comfort
Widok z pokoju 132
Miła i zawsze pomocna obsługa, hotel, pokój i łazienka czyste. Pobyt bardzo udany.
Stayed 7 nights in Aug 2022

8/10 Good

Aneta

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort
Wspaniałe wrażenia miła obsługa
Stayed 3 nights in May 2021

10/10 Excellent

Dominik

Business traveler
Liked: Cleanliness, room comfort
Śweitny, klimatczny hotel
Wspaniały hotel. Na pewno będziemy wracać. Czysto, nowocześnie i bardzo blisko centrum Szklarskiej Poręby. Pokój z widokiem na góry. Bardzo miła obsługa.
Stayed 2 nights in Dec 2020

8/10 Good

Janusz

Liked: Cleanliness, room comfort
Hotel ins gesammt zimlich gut, unser Zimmer (Studio) so lala. Es konnte besser sein.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Positiv: toll, modern. Haben ein besseres Zimmer bekommen als gebucht! Negativ: Komische Wege zum Zimmer innerhalb des Hotels. Pool und Wellnessbereich kaum nutzbar wegen lauter, unbeaufsichtigter Kinder.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes, neues Hotel, nicht weit von der Stadt.Ich hatte ein Zimmer mit einem Sofa, das nicht so besonders bequem war allerdings für 2 Nächte war es ok.
Stayed 2 nights in Feb 2019

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wysoka jakość.
Nowy, czysty obiekt z bardzo dobrym serwisem. Strefa basenowa pięknie zaaranżowana. Wszystko na wysokim poziomie.
Stayed 2 nights in Dec 2018

8/10 Good

Klaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecany Cristal
Bezproblemowa obsługa. Przyjemny pobyt. Pokoje dobrze wyposażone. Generalnie czysto tylko zabrakło mydla pod prysznicem. Jeśli chodzi o cenę śniadan, uważam że cena jest zbyt wysoka co do jakości. Pozdrawiam Klaudia :)
Stayed 3 nights in Nov 2018

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cristal
Cudowne, czyste, klimatyczne i ciche miejsce
Stayed 1 night in Oct 2018

10/10 Excellent

Weronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idealne miejsce na wypoczynek
Gorąco polecam wszystkim! Wspaniała obsługa
Stayed 1 night in Oct 2018

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zum Relaxen und Enstspannen.
Angenehmes sauberes Resort. Tolles Frühstück. Einiges Manko: Kleines Bad.
Stayed 1 night in Jun 2018

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt hotel med atmosfære og fantastisk udsigt
Vi havde nogle fantastiske dage. Vi nød at sidde på altanen i morgensolen og spise morgenmad imens vi kiggede op på bjergene. Det blev også en morgen løbetur med efterfølgende tur i swimmingpoolen og den udendørs jacuzzi, igen med udsigt til bjergene. En rigtig dejlig og afslappende oplevelse.
Stayed 2 nights in Aug 2017

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko na wysokim poziomie z małym ale..
Hotel nowoczesny, nieco zagmatwany system klatek schodowych i rozkładu pokoi na piętrach. Pokoje ładne i przestronne choc różnią sie miedzy sobą dosc wyraźnie pomimo takiego samego standardu. Pare mankamentów jak zatykające sie zlewy, skrzypiąca podłoga na antresoli czy niebezpiecznie ruchome schody w pokoju. Trzeba pamietać o wywieszeniu plakietki by posprzątano, w innym wypadku wynoszone sa tylko śmieci. Obsługa recepcji bardzo mila i pomocna, niestety restauracja na niskim poziomie, brakuje szefa kuchni co czuc w smaku potraw, a ogólna zła atmosfera przenosi sie również na obsługę kelnerska. Po jednej kolacji zrezygnowaliśmy z wykupu śniadań. Przyjemny basen, super jacuzzi na dworze, usługi spa tez na wysokim poziomie. Ogolnie hotel godny polecenia z kilkoma rzeczami do poprawienia.

6/10 Okay

Frank, Düsseldorf

Liked: Cleanliness, property conditions & facilities, room comfort
Urlaub im Riesengebirge
Wir hatten ein Wellness Wochenende im Riesengebirge gebucht. Das Hotel ist neu und sehr gut ausgestattet. Leider war der Wellness Bereich sehr klein. Eine Trockensauna (Max. 4 Personen) und eine Dampfsauna. Leider auch nur 8 Liegen im Außenbereich. Die Mitarbeiter an der Reception waren sehr kompetent und freundlich. Die Kellner in den Gaststätten weniger. Das Umfeld des Hotels ist sehr schön und läd zu ausgiebigen Wandertouren ein. Die Restaurants im Ort sind extrem preiswert und gut.