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Hotel Krysztal Conference & Spa

4.0 star property

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Photo gallery for Hotel Krysztal Conference & Spa

Indoor pool, open 8 AM to 9 PM, sun loungers
Reception
32-inch TV with satellite channels
Premium bedding, minibar, in-room safe, desk
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • Pet friendly
  • Pool

Explore the area

Map
Ul. 1 Go Maja 19, Szklarska Poreba, Lower Silesian, 58-580
  • Szklarska Poreba Ski Resort
    ‪12 min walk‬
  • Karkonosze National Park
  • Szrenica
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Apartment, Mountain View (for 2 people)

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Mountain View (for 2 people)

  • Mountain view
  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Mountain View (for 2 people)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, Mountain View (for 2 people)

  • Mountain view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Krysztal Conference & Spa

4-star Szklarska Poreba hotel with restaurant
After a day on the slopes, return to Hotel Krysztal Conference & Spa to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. Change of towels is available on request.
Hotel Krysztal Conference & Spa offers 37 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Szklarska Poreba hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During the winter, enjoy onsite recreation like downhill skiing and snowboarding. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Hotel Krysztal Conference & Spa helps provide the perfect winter holiday with ski storage and skiing lessons. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This ski hotel also offers a children's pool and a sauna. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Hotel Krysztal Conference & Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Krysztal - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (PLN 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krysztal

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Downhill skiing
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Sauna
  • Ski lessons
  • Ski storage
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting
  • Bowling alley
  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 247 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 45 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for PLN 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.30 per person, per night. This tax does not apply to children under 2 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PLN 35 per day
  • Pet fee: PLN 45 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Krysztal Conference
Hotel Krysztal Conference Szklarska Poreba
Krysztal
Krysztal Conference
Krysztal Conference Szklarska Poreba
Hotel Krysztal Conference Spa
Krysztal Conference & Spa
Hotel Krysztal Conference & Spa Hotel
Hotel Krysztal Conference & Spa Szklarska Poreba
Hotel Krysztal Conference & Spa Hotel Szklarska Poreba

Hotel Krysztal Conference & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 11 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Weekend w górach

Hotel w centrum, super lokalizacja, fajny widok z okna, śniadanie okej, ale łóżka są mało wygodne i basen pomimo, ze ładny wymaga liftingu, obecnie remontują drogę dojazdową do obiektu wiec nie wiem czy parkowanie jest możliwe
Stayed 2 nights in Jun 2023

8/10 Good

Philip

Stayed 1 night in Jul 2023

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for the city.

Location who like inside the city os perfect. Breakfast superior. They could upgrade but they didnt. Pity. Satisfaction of customer can be better. But they said i should pay. Bed very clmfortable. High level of hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The carpet in the room is dirty and disgusting but everything else about this hotel was good.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

This was a great place right in the middle of town. The pool and sauna & steam rooms were great. The children loved it. The game room for the evening was fun also. Our family really enjoyed it.
Stayed 2 nights in Jul 2018

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
Stayed 1 night in Jul 2018

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good fun for families

Nice facilities and welcoming staff. We had a joyful stay and was able to recover after hard skiing in the well equiped spa, pool and steam facilities as well as bowl almost every night!

2/10 Terrible

Anna, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

3 words Horrible,dirty, 0 customer service.very expencive considering other hotels around there. I booked this hotel to treat my partner for a weekend. Very bad experience over all. However beautiful area of Poland to visit.

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities
Leider spricht man nicht Deutsch an der Rezeption. Ansonsten alles gut 👌
Stayed 2 nights in Mar 2025

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

JAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super

velmi bohatý denně obměňovaný snídaňový bufet, příjemný personál, pokoj i koupelna super
Stayed 3 nights in Sep 2020

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

danuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Fajny hotel. widok na góry. Jedyny minus to sauna sucha w której było 30 stopni
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldige locatie van het hotel, behulpzaam personeel, nette kamers en uitgebreid buffet. Dat maakte ons verblijf echt plezierig.
Stayed 3 nights in Aug 2018

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel ever been in Karkonosze.

Very comfortable and high quality level for stay. Even for Buisness and for Family. My strong recommendation to be there !!!

8/10 Good

jerzy

Liked: Cleanliness, staff & service

Dobry hotel ale....

Hotel byl czysty. Lazienka b. mala. Dywan w pokoju brudny. Dla zagranicznych gosci malo programow w TV. Sniadanie bardzo dobre.
Stayed 1 night in Oct 2017

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jestem zadowolony z podbytu.

Hotel bardzo dobry. Polecam. Bilard, bowlling, basen, kawiarnia i przepyszne śniadania :)

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dobra lokalizacja, miłą obsługa, przyjazny hotel.

Hotel w porządku, fajny basen (ale niestety z zimną wodą co odbierało przyjemność z pływania). Hotel w centrum miasta, idealna lokalizacja. Brakowało niestety balkonu w pokoju, a okno było małe.