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SORANO Hotel

4.0 star property

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Photo gallery for SORANO Hotel

Lobby
Breakfast, lunch, dinner served; Japanese cuisine
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Spa
  • Gym
  • Pet friendly

Explore the area

Map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Showa Memorial Park
    ‪3 min walk‬
  • Green Springs Shopping Mall
    ‪4 min walk‬
  • Tachikawa City Central Library
    ‪6 min walk‬
  • Tokyo (HND-Haneda)
    ‪93 min drive‬

Room options

Room, 1 King Bed, Park View (Sky King)

  • Sleeps 4
  • 1 King Bed

Studio, Park View

  • Sleeps 5
  • 2 Large Twin Beds

Suite (Spa Suite - Dog Friendly)

  • Sleeps 5
  • 2 Double Beds

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

  • Sleeps 6
  • 2 Large Twin Futons

View all photos for Spa Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

Spa Suite

  • 926 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

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About this property

SORANO Hotel

4-star Tachikawa hotel steps from Green Springs Shopping Mall
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
SORANO Hotel offers 81 accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to an indoor pool and an outdoor pool, SORANO Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Tachikawa hotel also offers spa services, multilingual staff, and concierge services. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SORANO Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DAICHINO RESTAURANT - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
SORANO ROOFTOP BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Self parking on site (JPY 2,200 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 1,980 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 1980 to 3080 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 520 reviews
Rating 8 - Good. 106 out of 520 reviews
Rating 6 - Okay. 28 out of 520 reviews
Rating 4 - Poor. 6 out of 520 reviews
Rating 2 - Terrible. 6 out of 520 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

On Jin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and conveniet for shopping Bit a bit far from ceter of tokyo
Stayed 2 nights in Nov 2024

8/10 Good

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities
Some cup in the room was dirty. Only one water was provided at last day where as supposed to be two. Sheets had stain where I can see obviously. So the house keeper seems to have small issue In general very good hotel. Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Kirsten

Liked: Staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorano Hotel had a very clean appearance and the staff keep our room clean with daily towel changes and made beds. Very disappointed with having to Pay an additional fee to use the pool and no option for a late check out by booking through Expedia.
Stayed 8 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with family
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Chiho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
I took my mom for 1 day staycation. Room was so relaxing like living in home. During stay there was Halloween event A lots of foods booth and activities it was fun and Hotel was located wakable distance from JR tachikawa station. I had a great time
Stayed 1 night in Oct 2024

4/10 Poor

MASYUKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE payment
The payment was completed by credit card and no option for cash
Stayed 1 night in Oct 2024

10/10 Excellent

TAKAAKI

Stayed 1 night in Sep 2024

10/10 Excellent

TOMOMI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Dongwon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, but the breakfast looks very simple.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay if you want to get away from the Hussle of the city.
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is calm, quiet, friendly and respectful. The rooms are large, airy with good bathrooms.
Stayed 11 nights in Aug 2024

10/10 Excellent

Taichi

Stayed 1 night in Aug 2024

10/10 Excellent

Teerin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

HARUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
食事、施設ともに良かったです アメニティグッズは部屋に備えてあると良いね
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, the property is exclusive,this is our second time staying here.
Stayed 3 nights in Aug 2024

8/10 Good

NAOAKI

Stayed 1 night in Jul 2024

10/10 Excellent

WU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent experience
Everything is fine, especially the bed (little sensation when partner or child moved). Besides, tea could be taken out in reusable bottle to your room before checking out without charge. The location is near station and there is Afuri Ramen and supermarket near around. Full of convenience.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Yokota AFB
Very enjoyable experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely, relaxing environment with friendly staff. The infinity pool and view are incredible. The only downside is the age restrictions on the pool: under 16s are prohibited after 6.
Stayed 1 night in Jun 2024