*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to an indoor pool and an outdoor pool, SORANO Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
This Tachikawa hotel also offers spa services, multilingual staff, and concierge services. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).
SORANO Hotel is a smoke-free property.
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Art gallery on site
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 1
- 24-hour front desk
- Year Built - 2020
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Self parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Swimming pool
- Spa services on site
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Parking (limited spaces)
- Total number of rooms - 81
- Accessible airport shuttle
- Number of floors - 11
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Multilingual staff
- Off-street parking
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free WiFi
- Free cribs/infant beds
Room Amenities
SORANO Hotel offers 81 accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.
- Room service (limited hours)
- Television
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
- Free bottled water
- Bidet
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Digital TV service
- Free WiFi
- Down comforter
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Streaming services
- Accessible bathtub
- Toothbrush and toothpaste not available
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DAICHINO RESTAURANT - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
SORANO ROOFTOP BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
- Tattoo restrictions disclaimer
- Facial treatments
- Aromatherapy treatments
- Ayurvedic treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchairs available on site
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Yoga classes/instruction on site
- Mountain climbing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 1980 to 3080 for children
- Airport shuttle fee: JPY 1800 per person (one-way)
- Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 11 years old)
- Self parking fee: JPY 2200 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Pool fee: JPY 2200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Pets allowed (no fees)
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Caters to LGBTQ guests
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets stay free
- Dogs only
- Service animals welcome
We should mention
This property caters to LGBTQ+ guests.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Parking height restrictions apply.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Sorano Hotel Hotel
- Sorano Hotel Tachikawa
- Sorano Hotel Hotel Tachikawa
Awards & Affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Hotel Reviews
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