Hacasi Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacasi Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby sitting area
Lobby
Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Zamora St, Tacloban, Eastern Visayas, 6500
  • CAP Building
    2 min walk
  • Tacloban City Hall
    6 min walk
  • Balyuan Amphitheatre
    7 min walk
  • Tacloban (TAC-Daniel Z. Romualdez)
    22 min drive

Room options

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Travellers Room

  • Sleeps 4
  • 2 Twin Bunk Beds

Standard Single Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hacasi Hotel

3-star hotel in Downtown Tacloban
A snack bar/deli, 24-hour room service, and a 24-hour front desk are available at this hotel. WiFi in public areas is free.
Hacasi Hotel offers 19 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch Smart televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hacasi Hotel has designated areas for smoking.

24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: PHP 200
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 400.0 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: PHP 400 per vehicle (one-way)
  • Airport shuttle fee per child: PHP 400 (one-way), (up to 18 years old)
  • Early check-in fee: PHP 200 (subject to availability)
  • Late check-out fee: PHP 200 (subject to availability)
  • Rollaway bed fee: PHP 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hacasi Tacloban City
Tacloban City Hacasi Hotel Hotel
Hacasi Hotel Tacloban City
Hotel Hacasi Hotel Tacloban City
Hotel Hacasi Hotel
Hacasi Hotel Tacloban
Hacasi Tacloban
Hacasi
Hotel Hacasi Hotel Tacloban
Tacloban Hacasi Hotel Hotel
Hotel Hacasi Hotel
Leyte Island
Hacasi Hotel Hotel
Hacasi Hotel Tacloban
Hacasi Hotel Hotel Tacloban

Hacasi Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 10 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
You get what you pay for. The hotel is on the 2d floor and the climb was a bit steep.
Stayed 2 nights in Jun 2024

6/10 Okay

Marvin

Disliked: Cleanliness, property conditions & facilities, room comfort
comments on stay at hacasi room 303
towels were not changed daily; only the first day had free bottled water. the water closet in the comfor room is defective; shower is okay with hot and cold options, but the pipe is leasking; the faucet has defective handle in room 303.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Jul 2023

6/10 Okay

Shawn

Stayed 7 nights in May 2023

2/10 Terrible

Aselle

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Mamerto Labsan

Stayed 2 nights in Mar 2023

6/10 Okay

william

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Steps are bad
Stayed 7 nights in Feb 2023

10/10 Excellent

Brian

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean & the staff was extremely welcoming, cordial, & attentive.

6/10 Okay

Klaus

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs Improvement
There was still traces of the previous guests. Confettis were on the floor. Two candy wrappers on the floor. The worst part was the old towel of the previous guest was not removed (or have overseen) by the housekeeper and still hung at the back of the toilet door.
Stayed 1 night in Apr 2022

2/10 Terrible

Michael

Stayed 1 night in Dec 2021

2/10 Terrible

Loreta L

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved family room with 2 king size bed and we got 2 bunk bed in the room. It’s a scum
Stayed 1 night in Nov 2021

6/10 Okay

Febe

Traveled with family
Liked: Staff & service
People should know that to get to the lobby, one must climb two flights of steep stairs. The staff were very helpful, though we didn’t get the room we booked online.
Stayed 2 nights in Nov 2021

6/10 Okay

Shane

Liked: Cleanliness, staff & service, room comfort
Ok but need to carry luggage upstairs
Had stairs to get to reception desk which was not mentioned
Stayed 1 night in Mar 2020

4/10 Poor

Irene

Liked: Cleanliness, staff & service
Not enough facilities
The place has no elevator, means you have to struggle with the stairs which is fine if you don't have things to carry but since it's a hotel, they should provide at least one. No wifi. I understand that not all areas in Tacloban has no stable internet connection, but I don't get to connect to their internet in my 5 days of stay. Not even an hour. Internet is a MUST. We're all living in a new era. No bible. As far as I know, all hotels should have a bible and directory in every room. It's a policy. No rack for towel. We're havinghard time finding where to put our towels inside the bathroom if we're going to take a bath, it's inconvenience. Also, when I ask for the housekeeping, they just clean the bathroom and floor, but they did not even replace the soap and toiletries. Good thing I have extra toilet paper. They should take initiative to provide all the needs of the customers. Comfort should be the highest priority. And also, the room is not soundproof. Means you can hear the noise outside the aisle especially if there are kids playing around you have to take your nap or sleep but you can't, coz you know..you just CAN'T. Though the employees are nice. They try to help me carrying my luggage even if they don't have elevator. But still I encourage them to provide one. It's a hotel anyways.
Stayed 4 nights in Dec 2019

10/10 Excellent

James, Mississauga

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big comphy clean room. Nice well done floors. Tv with cable and a small fridge
Stayed 1 night in Dec 2019

4/10 Poor

Dulce

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst Stay Ever
I booked for a family room with 2 king beds since we are a group of 6 persons (all adults). However, upon arrival the staff gave us only 2 double beds. Anyway, after I complained they offer to send us 2 extra beds. Toilet has no flush, we need to asked for the hotels maintenance personnel to check the toilet. Air conditioning unit were not functioning well, thus we are all sweating inside our room. They offered to lend us 1 electric fan but still of no use, the lady that brought it is kinda rude also. We're all profusing with sweat when we wake up in the morning. I would not recommend this to others that were looking for comfort. There were no toothbrush, they gave us toilet paper when we only asked for it. Nobody assisted us on bringing our bags down...since they only have stairs... Lobby is very hot, they do not open the ceiling fan. Overall stay is uncomfortable and terrible. My first time to encounter this kind of accomodations. NOT RECOMMENDABLE.
Stayed 1 night in Nov 2019

6/10 Okay

Ruby Rizza

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Rosario (Rose)

Stayed 1 night in Jan 2023

8/10 Good

TONY

Liked: Cleanliness, staff & service
Simple but clean.
Simple but clean. Large room (too for the air con !). Good service.
Stayed 1 night in Jan 2023

10/10 Excellent

alex

Stayed 3 nights in Dec 2022

10/10 Excellent

J.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volgende keer weer
Ruime kamer, vriendelijk personeel, erg behulpzaam, dichtbij winkelcentrum
Stayed 3 nights in Oct 2019

4/10 Poor

hiroshi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
繁華街の真ん中
タクロバン市内で買い物をするには最高の場所ですが、その分治安に不安があり3階のフロントへ続く階段に買い物客が沢山座り、たむろしている。 部屋は、デラックスルームを予約したが、1つ下のランクの部屋に案内されたれこの部屋に喫煙場所がありほかの場所では喫煙できない良いと言われ了承した。 しかし、高さ2mの壁があり眺望のないベランダのような所で喫煙を始めたら、取っ手がない閉まらない扉の為、煙が逆流したのか煙感知器が作動し2~3秒おきのアラーム音が鳴り出し、止めることを要望したが、停止できない。部屋を変えることもしてくれず1晩中寝れなかったので次の日は別のホテルに移動した。 タクロバンで宿泊するなら喫煙は諦めたほうが良いと自覚しました。 因みに、私の部屋は眺望なしの道路沿いでない方向の場所でしたが、フロントロビーは、真夏でもエアコンを付けないため窓を全開にしているため夜中でも通行車両の音、話し声、道路工事など、もの凄い騒音がホテル内に響いて当初はアラーム音が分かりませんでした。
Stayed 1 night in Jul 2019