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Hotel XYZ

3.0 star property

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Photo gallery for Hotel XYZ

Outdoor pool
Reception
Fabulous Room | Minibar, in-room safe, desk, rollaway beds
Poolside bar
Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Bar

Explore the area

Map
P. Zamora St., Tacloban, Leyte, 6500
  • CAP Building
    ‪1 min walk‬
  • Tacloban City Hall
    ‪8 min walk‬
  • Balyuan Amphitheatre
    ‪10 min walk‬
  • Tacloban (TAC-Daniel Z. Romualdez)
    ‪22 min drive‬

Room options

View all photos for Fantastic Twin

Fantastic Twin | Minibar, in-room safe, desk, rollaway beds

Fantastic Twin

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fabulous Room

Fabulous Room | Minibar, in-room safe, desk, rollaway beds

Fabulous Room

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for Fantastic Queen

Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Fantastic Queen

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fine Room Twin

Fine Room Twin | Minibar, in-room safe, desk, rollaway beds

Fine Room Twin

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fine Room Queen

Fine Room Queen | Minibar, in-room safe, desk, rollaway beds

Fine Room Queen

  • 184 sq ft
  • Sleeps 2
  • 1 Queen Bed

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View from room

Summit Hotel Tacloban

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (439)
The price is $149
per night
$175 total
includes taxes & fees
Feb 25 - Feb 26
Summit Hotel Tacloban

About this property

Hotel XYZ

3-star hotel in Downtown Tacloban
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel XYZ offers 56 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel XYZ features an outdoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel XYZ is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Hotel XYZ has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 395 for adults and PHP 197.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1400.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 395 for adults and PHP 197.5 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Hotel XYZ Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 178 out of 409 reviews
Rating 8 - Good. 146 out of 409 reviews
Rating 6 - Okay. 54 out of 409 reviews
Rating 4 - Poor. 23 out of 409 reviews
Rating 2 - Terrible. 8 out of 409 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy fridge. Noisy shower door. Need block out curtains. Staff love to welcome guests.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I will always look forward to staying here. There are some minor opportunities but overall consistently great service. As an American, this hotel lives up to expectations of security, good Internet speeds, safety and kindness.
Stayed 1 night in Nov 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service
I booked the hotel through Expedia, and it took several attempts to contact the hotel via phone (no answer), email (no response), WhatsApp (replied >2 days later), and Viber (finally replied after 2 days) to confirm our booking and arrange for airport transfer. Since were were flying in from the U.S. I was very worried that they didn't have our reservation in the system, and the delayed (and lack of) response really aggravated this concern. When they finally returned my messages, Rose, the front desk attendant, was extremely helpful in arranging our airport transfer. Hotel management should train staff to check emails and messages at least 2x a day because they might be losing bookings due to non-response. Otherwise, Hotel XYZ was an amazing find in downtown Tacloban. The interior design is absolutely beautiful. Beds were comfortable and pillows were extra fluffy. We stayed in the "Fabulous Room" which included a 2nd story loft. The room was small but very well laid out. The onsite restaurants are the best in the area, so there's no need to venture out. Be prepared for the heat and humidity... there is no central air conditioning so the hallways and elevators can be stifling. While the room was clean, we were missing towels and extra toilet paper in the bathroom. In terms of other amenities, they provided slippers, bath gel/shower/conditioner, bar soap, and a dental kit. It would have been nice to have full length mirrors and a safe in the room.
Stayed 4 nights in Oct 2024

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasent and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here... still impressive. Best staff at any hotel. Love it.
Stayed 2 nights in Sep 2024

4/10 Poor

Nerissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in 7th floor and the elevator was broken
Stayed 1 night in Sep 2024

8/10 Good

Marc

Liked: Staff & service
No issues with the room and great service. However I wanted offstreet parking and we checked in before 6 pm and had to park on the street.
Stayed 1 night in Aug 2024

4/10 Poor

willliam

Disliked: Cleanliness, amenities, property conditions & facilities
the pool really badly needs tile job done a lot of the tiles where off and on bottom of pool so when kids in the pool they are throwing the tiles.No hot tub like listed on site also one rest rooms by pool was very bad and had a smell when the front desk was called my gf was told the restaurant staff will clean it when they open. in about 3 hours. saw a rat in hallway one night also roaches i saw in room and we also had ants
Stayed 18 nights in Aug 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except had ants in the room.
Stayed 11 nights in Aug 2024

10/10 Excellent

Josefina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Excellent, very friendly staff. We stayed a week and had our wedding reception here and it was great. Three very good restaurants are a big plus. Highly recommended!
Stayed 3 nights in Aug 2024

10/10 Excellent

peter

Stayed 2 nights in Jul 2024

8/10 Good

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Yvonne

Stayed 5 nights in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing
This was an amazing hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Merle

Traveled with group
Very good
Stayed 7 nights in Jun 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the area is typical for the Philippines it felt safe and had a lot of options within walking distance. The hotel had a restaurant and a little coffee/desert bar which was nice. The staff were very friendly and helpful. I would definitely recommend this hotel for anyone staying in Tacloban
Stayed 1 night in Jun 2024

10/10 Excellent

Rory

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very welcoming
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Heart of downtown ,shopping options ,very convenient location, food was excellent at the hotel, clean and very friendly staff
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Weekend visit
Parking is a block away where the hotel is. We checked in our room, there was no Bath Towel and no face towel. I had to call reception to bring some to our room. It’s a nice hotel but it smells like dried fish or fish market in the lobby due to it’s in the bust street and city itself. Otherwise they have nice restaurants and friendly staff at the reception desk and restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

Hermaleah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Nathan

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were there by 11:00 am to wait for check in ask for our iDs and the took a picture and told us the check in time is at 3:00 pm . We keep waiting and waiting until 4:30 pm to get our room . Went downter to have dinner at the restaurant. When we come back to our room the floor under the sink have pool of water . And the towels on the shelf were soak . We called thee front desk send someone to our room . He couldn’t fix it he just putt some towels . He said he will be right back his going to talke to the front desk if we can move to a different room . He come back and told us that there is no room available and there is no one to fix the problem that night . He said they will move us the next day by 11:00 am . We move to a different room the next day by 1:00pm .its not what we expected to book a fabulous room . So disappointed this cyz hotel
Stayed 2 nights in May 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed for the price. I liked all the resturaunts, but the least favorite was the Sishi bar because the Nigiri and Shashimi were room temp. The double burbon i ordered had no bite and seemed watered down. But the free breakfast was wonderful, remember to ask for it to be delivered to your room. If you dont eat at the hotel, just grab krispy King down the street. They live up to their name. The room was wonderful, but the bathroom door was fussy to open and i do not like the 1 room key concept that shuts off the AC when you step out. The staff is great there, but the wifi on the higher floors requires you to use your phone near the door and not near the beds. I wpuld definatly stay again!
Stayed 2 nights in May 2024