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Hotel XYZ

3.0 star property

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Photo gallery for Hotel XYZ

Poolside bar
Fabulous Room | Minibar, in-room safe, desk, rollaway beds
Restaurant
Outdoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Gym
  • Bar
$54
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
P. Zamora St., Tacloban, Leyte, 6500
  • Place, CAP Building
    ‪1 min walk‬
  • Place, Tacloban City Hall
    ‪8 min walk‬
  • Place, Madonna of Japan
    ‪12 min walk‬
  • Airport, Tacloban (TAC-Daniel Z. Romualdez)
    ‪12 min drive‬

Room options

View all photos for Fine Room Twin

Fine Room Twin | Minibar, in-room safe, desk, rollaway beds

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fine Room Queen

Fine Room Queen | Minibar, in-room safe, desk, rollaway beds

Fine Room Queen

8.0 out of 10
Very good
(8 reviews)
  • 184 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fantastic Twin

Fantastic Twin | Minibar, in-room safe, desk, rollaway beds

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fantastic Queen

Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Fantastic Queen

8.8 out of 10
Excellent
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room

Fabulous Room | Minibar, in-room safe, desk, rollaway beds

Fabulous Room

8.0 out of 10
Very good
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

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About this property

Hotel XYZ

3-star hotel in Downtown Tacloban
3 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel XYZ offers 56 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel XYZ features a hot tub and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel XYZ is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Hotel XYZ has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 385 for adults and PHP 197.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1400.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 385 for adults and PHP 197.5 for children
  • Airport shuttle fee: PHP 500 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Hotel XYZ Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 205 out of 464 reviews
Rating 8 - Good. 160 out of 464 reviews
Rating 6 - Okay. 62 out of 464 reviews
Rating 4 - Poor. 28 out of 464 reviews
Rating 2 - Terrible. 9 out of 464 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise in Tacloban

Hotel in the centre of town and close to everything, room is a good size and air con works fine. The staff were extremely professional and helpful. The breakfast was very good and the coffee kept flowing, the staff at breakfast were also very friendly. I will stay here again on my next visit to Tacloban.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodulfo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Great food
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun to stay at XYZ!
Stayed 2 nights in Aug 2025

10/10 Excellent

Irene

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room itself and crews are exceptional, breakfast was delicious.. except they never mentioned on booking about the renovation of the pool which family was looking forward to enjoy. So that's the downpart of the hotel,.. rather they told us during check in so, family was a bit disappointed, but rather than that, we had fun.
Stayed 2 nights in Jun 2025

8/10 Good

Yanick

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, only a few hiccups like no water pressure in the bathroom and a smell in the room coming from old furnitures which didnt bother us too much. The part I didn't understand is during 7 days staying there, they couldn't offer me fruits for breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

ronaldo

Stayed 2 nights in Jul 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities
It was fine except needs better cleaning.
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Arlene

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Christian Jude Cabrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area. Very friendly staff and pretty decent food. The mango and watermelon shakes are not creamy shakes but more like slushis. Very fresh and amazing. Its not the best hotel but it is great for the area. Jts the best you'll find
Stayed 1 night in Jul 2025

6/10 Okay

Emy

very slow to respond
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosario Crystal

Stayed 2 nights in Jun 2025

10/10 Excellent

Maychelle

Stayed 1 night in Jun 2025

10/10 Excellent

AZER, kissimmee

Stayed 4 nights in Jun 2025

10/10 Excellent

Ruben Diego

Business traveler
Liked: Cleanliness
Excellent
Stayed 1 night in Jun 2025

4/10 Poor

Haidee, Bakersfield

Stayed 1 night in Jun 2025

6/10 Okay

Pawel

Traveled with partner
Liked: Cleanliness
The air conditioning working wrong Staff and and anything else is very good
Stayed 2 nights in May 2025

2/10 Terrible

Haidee, Bakersfield

Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff is very good it’s two restaurants are diverse and good the pool never seems to be working!! However it is a good choice for foreigners with Filipino family AC good hot water and good maintenance definitely in top 5 of Leyte, Tacloban
Stayed 6 nights in May 2025

4/10 Poor

Dale

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroach infested

I have stayed here several times in the last decade & it’s falling apart. The staff are friendly & helpful but overall the place is tired. The pool is out of order & has been so for months according to the staff. My family room has had a cockroach infestation, I killed several huge cockroaches, I sensed something was moving in the room at night & turned on the light, several roaches running around which scared the life out of my kids, I complained & they fumigated the room only to find more running around the next night. The only saving grace is the restaurant on the 9th floor is very good as is staff.
Stayed 5 nights in Apr 2025

6/10 Okay

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all pretty nice and friendly. Our room stayed warm even with the air on. It’s like the AC unit in the room wasn’t pumping enough air out and it’s a pretty small room. The main dining area downstairs is nice. The breakfast is excellent. Their lunch and dinner menu are the same. It’s a vast menu and there aren’t a lot of options for people who do not eat pork or seafood. There are 2 other restaurants I believe on the 9th floor that we ended up ordering from. Overall the stay was decent.
Stayed 3 nights in May 2025

10/10 Excellent

Merle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent, Charleston

Stayed 2 nights in Nov 2024

10/10 Excellent

Mary glenn Mariano

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excell
Stayed 2 nights in Feb 2025